Reviews (6,033)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to collect and display customer reviews, boosting buyer trust and store credibility. It features a user-friendly interface with lazy loading, versatile display options, and an efficient review import tool. The app is noted for its reliability and smooth performance. Customer support is also highly praised for being quick and helpful, enhancing user satisfaction.
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not free at all. Might be malware as they get you to run a bookmark running javacsript
We're sorry to hear that our app didn't meet your expectations. We strive to provide the best possible experience for our users, and we take all feedback seriously. Please ...
Previously 20 comments were reduced to 6, not much different from other applications
Hi,
Thank you for sharing your feedback with us in the recent survey. We genuinely value your input as it helps us improve our services.
I understand that the recent changes ...
eu usava o trostoo antes e recomendava muito, mas agora tá horrível, tudo bem tirar a importação de comentários porque era bom até demais, mas agora limitar a quantidade de avaliações de todos os produtos para 6 é muito ridículo e desnecessário, até mesmo outros aplicativos mais simples não tem essa limitação ridicula, eu uso o Trostoo desde ano passado e vou desinstalar ele só por causa disso.
Olá ClickShop,
Agradecemos por compartilhar seu feedback e sentimos muito em saber que você está desapontado com as recentes mudanças em nossa aplicação. Queremos oferecer ...
not working. app widget on the left side cannot be moved, it's not developed yet, not finished, also tried to refresh browser as they advised, didn't help. I beleve 90% of the reviews are just fake (as many on shopify)
Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience with us. We strive to provide the best service possible.
...
IDK ABOUT THE APP AS YET BUT CUSTOMER SERVICE WAS PERFECT
Thank you for sharing your feedback with us. If you could provide us with more details about the cause of this that would be nice. We have emailed you too. Please check your ...
Nedadří se mi to nastavit.
Děkujeme, že jste nám zanechali 5hvězdičkovou recenzi! Jsme nadšeni, že naše aplikace a služby splňují vaše potřeby a předčí vaše očekávání. Vaše podpora pro nás znamená vše. ...
so expensive
We appreciate your feedback, as it helps us identify areas for improvement and strive for better user experiences. We do see our paid plans are priced fairly and that you can ...
not working .. not recommended
Hi Skin Flex,
This is Faith from the Trustoo Support Team. I hope you are having a great day. I am following up to assist you with your concern. Upon checking your website, I ...
Trustoo, once my favorite review app, has taken a disappointing turn. Recently, they've implemented drastic restrictions on the free version, limiting users to a paltry 20 reviews per product. This pales in comparison to competitors.
To make matters worse, Trustoo's customer service lacks empathy. Attempts to address concerns are met with automated responses, showing a disregard for loyal users.
...Hi Holibag,
Thank you for your feedback, and we are sorry for any unpleasant experience that you might have had. Regarding the recent update of the app, the developers made ...
i deleted the app and still got charged after i deleted the app from shopify, good app i recommend to all my clients but this is not right
Hi JuicyForm™,
I am Shan from Trustoo Support. I am sure this message will make you happy. We have refunded the charge successfully and to explain why this happens.
Please ...