Trustoo Product Reviews App

Trustoo Product Reviews App

Reviews (5,132)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration and enhancement of store credibility through customer reviews. It features a user-friendly interface with no coding required, supports importing reviews from AliExpress, and offers customizable review display options and widgets to match store branding. Merchants commend its performance, affordability, and exceptional multilingual customer support that promptly addresses customizations and technical issues.

June 19, 2024

The app works well. I can customize the colors to match my site. The app can send follow up emails to customers requesting reviews. I can choose how the reviews are displayed. I also have control over what reviews are displayed. The customer service chat is also very helpful for when I had questions.

Utomic
United States
Almost 2 years using the app
Channelwill replied June 23, 2024

Thank you so much for your glowing 5-star review! We’re delighted to hear that our app and services are meeting your needs and exceeding your expectations. Your support is truly appreciated.

Kind regards,
Trustoo team❤️

August 27, 2024

We really like affordable pricing, exciting offers & the customer support of this app. They have recently extend their help in areas where we need a web developer, for card carousel review integration. Their help is beyond our expectations. We save a lot of money in monthly billing compared to our competitors

Thanks You

NATURENEX
United Kingdom
4 months using the app
August 4, 2024

So far, I am very satisfied with this solution and am curious to see how it evolves, especially how our customers will perceive it. What we particularly love is that it's possible to display a floating bar on the right side that doesn’t interfere at all but provides direct access for our customers. This not only helps to build trust with our customers but is also really very practical.

We also contacted customer support with a question and were immediately assisted. Faith helped us kindly and competently. Thank you once again for the quick support.

HalloGeschenk.de
Germany
About 1 month using the app
July 22, 2024

It works great, you can add reviews from Amazon too (that's not possible with many of these apps). Customer service is awesome as well. They reply within a minute or two. Highly recommend!

Mavital
Austria
3 months using the app
Channelwill replied July 24, 2024

Thank you from the bottom of our hearts for your exceptional 5-star review! It's fantastic to learn that our app and services are not just meeting but exceeding your expectations. Your confidence in us drives us forward.

Sincerely,
Trustoo team ❤️

June 17, 2024

As an independent small business owner and artist, the Trustoo app has been indispensable in helping me to manage my product review process from customers.The support team are world class and response to all my queries so promptly. The ability to customise the style and format of my reviews to match the branding of my website is fantastic and it looks so professional. I can't recommend this app enough.

A Bohemia Life
Australia
Over 1 year using the app
Channelwill replied June 23, 2024

Thank you for your amazing 5-star review! We’re thrilled to know that our app and services are meeting your needs and exceeding your expectations. Your support is everything to us.

Sincerely,
Trustoo team❤️

August 15, 2024

I had an issue with some reviews that a hired person uploaded (they were not for my products or any vendor that I use). They were positive, but since not accurate, it was dishonest so I wanted them removed. Customer Service was super fast and helpful in getting them removed (I did have to lose all reviews, which was fine. Lesson learned, I'll upload cvs files myself to ensure they are all valid and correct.) But I do love the look of the app on my store! And my customer service experience was great! Thank you so much!

ItsMyThing
United States
About 1 month using the app
July 9, 2024

I tried so many review apps, and most were incompatible with my theme. There are so many issues with other apps. Website speed and screen zittering etc.

But this app I did not have to do much. I installed and everything worked fine with my theme.

I had so many questions regarding this app functionality that Shan from customer service answered very professionally. Thank you for everything

Styleeo
Australia
About 1 month using the app
Channelwill replied July 13, 2024

Hi, Styleeo!

Thank you for sharing your experience with us! We're thrilled to hear that our review app worked seamlessly with your theme and that you didn't encounter the compatibility issues faced with other apps. Providing a hassle-free experience is important to us, and we're glad we could meet your expectations in this regard.

We're also delighted to hear that Shan from our customer service team assisted you professionally and answered all your questions. Your satisfaction is our priority, and we're committed to providing excellent support.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure you continue to have a positive and smooth experience with our app.

Thank you again for your kind words and support!

Best regards,
Trustoo Team

July 7, 2024

Best App The app works well. I can customize the colors to match my site. The app can send follow up emails to customers requesting reviews. I can choose how the reviews are displayed. I also have control over what reviews are displayed. The customer service chat is also very helpful for when I had questions.

almataf
Pakistan
About 2 months using the app
Channelwill replied July 13, 2024

Hi, almataf!

Thank you so much for your detailed and positive review! We're thrilled to hear that you find our app to be the best and that it works well for your needs. It's great to know that you appreciate the customization options for colors, the ability to send follow-up emails to customers, and the control over how and which reviews are displayed.

We’re also glad that our customer service chat has been helpful when you had questions. Our team is always here to assist you and ensure you have the best experience possible with our app.

If you ever have any more questions or suggestions for further improvements, please don’t hesitate to reach out. We value your feedback and are committed to continuously enhancing our app to meet your needs.

Thanks again for your kind words and support!

Best regards,
Trustoo Team

August 13, 2024

I have to say bigg help from tstutoo in getting my reveiew organized on my product page and getting the trust to be shared across customers, my product is a winer but it's not always easy to see from customer perspective and trusto helps a lot.

Night Glow Dock
Mexico
4 months using the app
Channelwill replied August 20, 2024

We greatly appreciate your fantastic 5-star review! It's wonderful to know that our app and services are not just meeting but surpassing your expectations. Your endorsement is invaluable to us.
All the best,
Trustoo team ❤️

June 29, 2024

This is a great app, all you need for your reviews you can find it here and the most incredible is the support, they are super cool and they're available always to bring you all solutions you need. Thanks :)

Nexus Shop
Dominican Republic
6 months using the app
Channelwill replied July 2, 2024

Thank you for your amazing 5-star review! We’re thrilled to know that our app and services are meeting your needs and exceeding your expectations. Your support is everything to us.
Sincerely,
Trustoo team❤️