Reviews (5,384)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting trust and credibility through customer reviews. It offers unlimited product reviews on its free plan, customizable display options, and follow-up email features. Merchants appreciate its user-friendly interface and seamless integration with various store themes, noting minimal setup is required. The customer support is also praised for its responsiveness and effectiveness in assisting with theme code edits and resolving issues in multiple languages.

Edited September 30, 2024

十分便利、設定又友善的 APP,如果商品需要評論的可以使用這款,也具有多國語言功能,非常方便!

I am a user from Taiwan.
Trustoo.io is a very user-friendly app, easy to operate, with detailed instructions and support for multiple languages. There are no obstacles to using it.
When there are questions, the customer service responds quickly, which is really nice!
I look forward to the future development of store reviews (not just product reviews), as this will help more businesses!
I highly recommend Trustoo.io!

Taiwan Dog Years
Taiwan
3 months using the app
Channelwill replied July 13, 2024

您好,Taiwan Dog Years!

非常感謝您的正面評價!我們很高興聽到您認為我們的應用非常便利和設置友好。我們致力於提供多語言功能,以方便全球用戶使用。

如果您有任何進一步的問題或需要協助,請隨時與我們聯繫。我們將竭誠為您提供支持,確保您在使用我們的應用時有最佳的體驗。

再次感謝您的支持和寶貴意見!

祝好,
Trustoo 團隊

June 17, 2024

As an independent small business owner and artist, the Trustoo app has been indispensable in helping me to manage my product review process from customers.The support team are world class and response to all my queries so promptly. The ability to customise the style and format of my reviews to match the branding of my website is fantastic and it looks so professional. I can't recommend this app enough.

A Bohemia Life
Australia
Over 1 year using the app
Channelwill replied June 23, 2024

Thank you for your amazing 5-star review! We’re thrilled to know that our app and services are meeting your needs and exceeding your expectations. Your support is everything to us.

Sincerely,
Trustoo team❤️

July 14, 2024

Works well.
Excellent support system. Would highly recommend it.

quoteart
India
About 1 year using the app
Channelwill replied July 17, 2024

Hi, quoteart

Thank you so much for your positive feedback! We're delighted to hear that our app works well for you and that you find our support system excellent. Your recommendation means a lot to us.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to ensure you have the best experience possible.

Thanks again for your support!

Best regards,
Trustoo Team

June 29, 2024

This is a great app, all you need for your reviews you can find it here and the most incredible is the support, they are super cool and they're available always to bring you all solutions you need. Thanks :)

Nexus Shop
Dominican Republic
6 months using the app
Channelwill replied July 2, 2024

Thank you for your amazing 5-star review! We’re thrilled to know that our app and services are meeting your needs and exceeding your expectations. Your support is everything to us.
Sincerely,
Trustoo team❤️

July 9, 2024

Nice app easy to use and has a very good support team, it quick reply and resolved my all issues even the issue end of the developer of this app is being resolved in a few hours.

Fummaa™
Australia
4 months using the app
Channelwill replied July 13, 2024

Hi, Fummaa™!

Thank you so much for your wonderful review! We're thrilled to hear that you find our app easy to use and that you had a very good experience with our support team. It's great to know that we were able to quickly reply and resolve all your issues, including those escalated to our developers, within a few hours.

Providing excellent support and ensuring our app meets your needs are our top priorities. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure you continue to have a seamless experience with our app.

Thanks again for your kind words and support!

Best regards,
Trustoo Team

August 11, 2024

Honestly best price for the most and best features compared to other review apps. The review widget looks great aswell.

SwifterDrifters
United States
26 days using the app
Channelwill replied August 20, 2024

Your phenomenal 5-star review is incredibly appreciated! Finding out that our app and services are hitting the mark and surpassing your expectations fills us with pride. Your belief in us motivates us to do even better.

With warmest regards,
Trustoo team ❤️

September 30, 2024

Amazing app, with a professional customer service with a quick response, and solving any problem on time.

Ritzy4U
United Arab Emirates
About 1 month using the app
Channelwill replied October 2, 2024

Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible.
All the best,
Trustoo Team❤️

July 1, 2024

I am learning more about the app thanks for the helpful support team.

I would like to see more features to import reviews by other means as well.

Choice Culture
Australia
7 months using the app
Channelwill replied July 4, 2024

Hi, Choice Culture!

Thank you for your review and your kind words about our support team. We're glad to hear that you are learning more about the app and finding our support helpful.

We appreciate your feedback regarding the import of reviews by other means. Expanding the ways in which you can import reviews is a valuable suggestion, and we are always looking for ways to improve our app to better meet the needs of our users.

If you have any specific ideas or requirements for this feature, please let us know. Your input is invaluable as we continue to enhance our app.

Thanks again for your support and feedback. We're here to assist you with any further questions or needs you may have.

Best regards,
Trustoo Team

September 16, 2024

Fantastic app and support from Faith! I wanted to move the review widget to a different location on my product page, and she fixed it in no time. Everything works like a breeze.

Colour and Spice - De holistische weg naar schoonheid
Netherlands
28 days using the app
Channelwill replied September 20, 2024

Hi there, thank you so much for your lovely review! I’m glad I could help you move the review widget and that everything was resolved quickly for you. It’s always a pleasure to assist, and I’m happy to hear that everything’s running smoothly now. If you need further support in the future, don’t hesitate to reach out—I’m always here to help. Wishing you continued success with your beautiful store!

July 18, 2024

Please, i need support

Affori
Brazil
6 months using the app
Channelwill replied September 20, 2024

Hi there,

We understand that you have a trouble and you need our help. We are alwasy here 24/7 to assist you. All you need to do is to contact us through our live chat.

We have also reached out to you. Kindly please share to us how we can help, and rest assured that we will assign to you the best agent to handle your concerns.

We look forward to hearing form you.

Team Trustoo