Trustoo Product Reviews App

Trustoo Product Reviews App

Reviews (5,186)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to seamlessly integrate and manage customer reviews, enhancing store credibility. It supports importing reviews from major platforms like Amazon and AliExpress and offers customizable widgets that fit various store aesthetics. The free plan includes unlimited product reviews, and additional features like follow-up emails and selective review display optimize the user experience. Merchants also appreciate the app's performance, noting it does not slow down their websites, and praise the responsive, multilingual customer support.

July 11, 2024

They helped me migrate my reviews and very responsive during the setup process. Months later I had a question and also go the same quick friendly response to solve my issue.

Freaky Ferments
United States
About 2 months using the app
Channelwill replied July 13, 2024

Hi, Freaky Ferments!

Thank you so much for your feedback! We're thrilled to hear that you had a positive experience with our support team during the migration of your reviews and that we were responsive and helpful throughout the setup process. Providing excellent service is our priority, and we're glad we could assist you effectively.

It's great to know that even months later, when you had another question, you received the same quick and friendly response to resolve your issue. Your satisfaction and smooth experience with our app are very important to us.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help ensure you continue to have a seamless experience with our app.

Thanks again for your kind words and support!

Best regards,
Trustoo Team

August 11, 2024

Honestly best price for the most and best features compared to other review apps. The review widget looks great aswell.

SwifterDrifters
United States
26 days using the app
Channelwill replied August 20, 2024

Your phenomenal 5-star review is incredibly appreciated! Finding out that our app and services are hitting the mark and surpassing your expectations fills us with pride. Your belief in us motivates us to do even better.

With warmest regards,
Trustoo team ❤️

July 6, 2024

Awesome customer service! So far great experience, and the price is better than many other review apps.

SnugglShark™
United States
2 months using the app
Channelwill replied July 13, 2024

Hi, SnugglShark™

Thank you for your awesome review! We're thrilled to hear that you're having a great experience with our app and that you find our customer service exceptional. It's also fantastic to know that you appreciate our pricing compared to other review apps.

If you have any suggestions or need further assistance, please don't hesitate to reach out. We're here to ensure you continue to have the best experience possible with our app.

Thanks again for your support and kind words!

Best regards,
Trustoo Team

August 10, 2024

I was having a hard time using the app and Pia in the chat helped quickly and did it for me. She is great

Huberman Hub
United States
3 months using the app
Channelwill replied August 20, 2024

Your fantastic 5-star review is immensely valued! Learning that our app and services are not only fulfilling but surpassing your expectations is incredibly encouraging. Your trust in us is our greatest reward.

Warmest wishes,
Trustoo team ❤️

June 25, 2024

Any time that i've needed anything that has to do with this app, customer service has been fantastic and very quick! I honestly love this app its great!

Apex Survivors
United States
3 months using the app
Channelwill replied July 2, 2024

We appreciate your 5-star review so much! It’s great to know that our app and services are meeting your needs and surpassing your expectations. Your support means everything to us.
Sincerely,
Trustoo team❤️

July 28, 2024

Pia had an extremely fast response and was able to help me fix my problem

Avoir
New Zealand
About 2 months using the app
Channelwill replied August 4, 2024

Thank you for your incredible 5-star review! We’re thrilled to learn that our app and services are meeting your needs and exceeding your expectations. Your support is invaluable to us.

Best regards,
Trustoo team❤️

June 12, 2024

It's a great app! Highly recommend casue the nice support, nice features, easy to use! Anyway, whether you are finding a free reivew app or paying one, yes, this is the one you can choose.

The Mantra Room
United States
7 months using the app
Channelwill replied June 16, 2024

We appreciate your 5-star review so much! It’s great to know that our app and services are meeting your needs and surpassing your expectations. Your support means everything to us.

Sincerely,
Trustoo team❤️

July 8, 2024

Pia helped me to find the way to put the reviews section in the correct part of the site.
She was very nice and I really like the tempestivity of her answer.
Thank you very much. I know that oyur customer service is valid.
Lucrezia

HeartDog
Italy
19 days using the app
Channelwill replied July 13, 2024

Hi, HeartDog!

Thank you for your wonderful review! We're delighted to hear that Pia was able to assist you in placing the reviews section in the correct part of your site. It's great to know that you found her helpful and appreciated the promptness of her response.

Providing excellent customer service is our top priority, and it's fantastic to hear that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure you continue to have a positive experience with our app.

Thanks again for your kind words and support!

Best regards,
Trustoo Team

August 28, 2024

Nice Customer support team and free plan is also good for displaying the reviews.

Tiger Vitality
India
2 months using the app
Channelwill replied September 1, 2024

Thank you for your amazing 5-star review! We’re thrilled to know that our app and services are meeting your needs and exceeding your expectations. Your support is everything to us.
Sincerely,
Trustoo team❤️

May 30, 2024

The app is seamless and extremely user-friendly. Many features are free and everything works properly. But as an important feature, Google Reviews is included in the paid plan. For merchants wary of a paid plan for new stores, I've suggested a pay-on-order plan to app developers. So everyone wins. I recommend this app. This app is as described and supports all required features with no bad surprises.

LM Luxemitter
Türkiye
About 2 months using the app
Channelwill replied June 6, 2024

Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️