Reviews (5,705)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

August 15, 2024

I had an issue with some reviews that a hired person uploaded (they were not for my products or any vendor that I use). They were positive, but since not accurate, it was dishonest so I wanted them removed. Customer Service was super fast and helpful in getting them removed (I did have to lose all reviews, which was fine. Lesson learned, I'll upload cvs files myself to ensure they are all valid and correct.) But I do love the look of the app on my store! And my customer service experience was great! Thank you so much!

ItsMyThing
United States
About 1 month using the app
September 1, 2024

Rating: ★★★★☆

I recently had the pleasure of shopping at SOPFIY T-Shirt Store, and I must say, my experience was quite impressive. Here’s a detailed breakdown of what stood out:

Product Quality (4.5/5): SOPFIY excels in offering high-quality T-shirts. The fabric is soft and durable, and the prints are vibrant without feeling cheap or likely to peel off after a few washes. Their attention to detail in the design and the choice of materials makes these T-shirts a solid buy.

Flux Fusion
India
About 2 months using the app
September 15, 2024

Best Customer Support & Great User experience with this application

Unipods Official
India
6 months using the app
Channelwill replied September 20, 2024

Thank you so much for your amazing feedback! We’re thrilled to know that you find our customer support and user experience to be top-notch. We’re constantly working to ensure everything runs smoothly for our users. If you have any ideas or feedback on how we can continue to improve, we’d love to hear them. Thanks again for choosing Trustoo to support your business!

October 4, 2024

Great app. We struggled with support for a long time to resolve one issue, but we finally got it sorted out.

Ranok Inc
United States
24 days using the app
Channelwill replied October 6, 2024

Thank you immensely for your 5-star review! We’re overjoyed to hear that our app and services are meeting your needs and exceeding your expectations. Your support is deeply appreciated.

All the best,
Trustoo team❤️

September 30, 2024

Amazing app, with a professional customer service with a quick response, and solving any problem on time.

Ritzy4U
United Arab Emirates
About 2 months using the app
Channelwill replied October 2, 2024

Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible.
All the best,
Trustoo Team❤️

August 13, 2024

I have to say bigg help from tstutoo in getting my reveiew organized on my product page and getting the trust to be shared across customers, my product is a winer but it's not always easy to see from customer perspective and trusto helps a lot.

Night Glow Dock
Mexico
5 months using the app
Channelwill replied August 20, 2024

We greatly appreciate your fantastic 5-star review! It's wonderful to know that our app and services are not just meeting but surpassing your expectations. Your endorsement is invaluable to us.
All the best,
Trustoo team ❤️

August 4, 2024

So far, I am very satisfied with this solution and am curious to see how it evolves, especially how our customers will perceive it. What we particularly love is that it's possible to display a floating bar on the right side that doesn’t interfere at all but provides direct access for our customers. This not only helps to build trust with our customers but is also really very practical.

We also contacted customer support with a question and were immediately assisted. Faith helped us kindly and competently. Thank you once again for the quick support.

HalloGeschenk.de
Germany
About 1 month using the app
September 3, 2024

Very good service when you need help!

Trendlis
Netherlands
About 1 year using the app
Channelwill replied September 5, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo Team❤️

September 12, 2024

Perfect application. Full of features, modern design and 10/10 support. Go for it, best value for money!

Bambino
France
About 2 months using the app
Channelwill replied September 15, 2024

Thank you immensely for your 5-star review! We’re overjoyed to hear that our app and services are meeting your needs and exceeding your expectations. Your support is deeply appreciated.
All the best,
Trustoo team❤️

October 15, 2024

Great app. Easy to use and the customer service is pretty nice.

Biodance US
South Korea
3 months using the app
Channelwill replied October 17, 2024

We appreciate your feedback and are thrilled you enjoyed your visit. Thank you!
All the best,
Trustoo Team❤️