Reviews (5,705)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.
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It is an excellent application with a good fast server, I loved the treatment I had with Faith and I hope to continue enjoying a good experience with the application in my store
simply fast and effective in solving problems thanks
Thank you for your feedback! I’m glad to hear that you found our service fast and effective in solving your problems. We prioritize quick resolutions and are always striving to meet our users' needs.
If you have any further questions or suggestions on how we can improve, please don’t hesitate to reach out. We’re here to help!
I have contacted the support twice and both time they took all the efforts to make sure my problem was solved quickly and efficiently. App works well. overall a 5 stars from me
Thank you so much for your amazing review! 😊 It’s fantastic to hear that you had such a positive experience with our support team and that they were able to address your concerns quickly and efficiently both times. We take great pride in providing top-notch assistance, so it’s wonderful to know that our efforts made a difference for you.
I’m also glad to hear that the app is working well and meeting your expectations. Your 5-star rating means a lot to us, and we’ll keep striving to maintain this high level of service and quality.
If you ever need any further assistance or have additional feedback, feel free to reach out. We're always here to help!
Fantastic app and support from Faith! I wanted to move the review widget to a different location on my product page, and she fixed it in no time. Everything works like a breeze.
Hi there, thank you so much for your lovely review! I’m glad I could help you move the review widget and that everything was resolved quickly for you. It’s always a pleasure to assist, and I’m happy to hear that everything’s running smoothly now. If you need further support in the future, don’t hesitate to reach out—I’m always here to help. Wishing you continued success with your beautiful store!
This is a very well structured app that allows the assistance of its users efficiently and kindly. Happy to work with you :)
Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️
Jesen was very helpful and kind. The response was immediately and solve the problem precisely. Very good customer service.
Thank you for taking the time to leave such a nice review. We’re happy you enjoyed our service.
All the best,
Trustoo Team❤️
Fast and super effective support. He can help you resolve any problem very quickly. One of the best supports I've ever seen.
Thank you for your amazing review! We’re thrilled to know that our support was able to resolve your issues quickly and effectively. Providing fast and reliable support is something we always strive for, and your feedback confirms that we’re on the right track. If you ever need further assistance, don’t hesitate to reach out—we’re always here to help!
This is by FAR the BEST reviews app on Shopify! Amazing app, amazing customer service, how are they not NUMBER 1 yet??
Wow, thank you so much for your enthusiastic review! 😊 It’s incredibly rewarding to hear that you consider us the best reviews app on Shopify—your words truly made our day! 🎉
We’re thrilled that you’re enjoying the app and appreciate the shoutout to our customer service team. We put a lot of effort into providing both a high-quality product and exceptional support, so it’s wonderful to see that reflected in your experience. As for being number one, we’re striving every day to get there, and feedback like yours motivates us even more to keep improving!
If you ever have more ideas or suggestions on how we can continue being the best for you, we’d love to hear them. Thanks again for the incredible support and for choosing us! 😊
Friendly, professional, and speedy. Which is more than I can say of some assists I've experienced. I haven't tried the app yet so I'm not sure as to how well it will work for me. But I'll give it 4 starts based on my experience with your support lady.
Thank you for your review, Winsome Cats And Dogs! We're pleased that you found our support friendly, professional, and speedy. Since you left a 4-star rating, we'd love to know if there was something that didn’t meet your full expectations. If there’s any issue you encountered, we’d be happy to help. Don’t hesitate to reach out with any questions!
Trustoo Team
Amazing service. Responded within minutes and fixed all the code.
Thank you for your amazing 5-star review! We’re thrilled to know that our app and services are meeting your needs and exceeding your expectations. Your support is everything to us.
Sincerely,
Trustoo team❤️