Reviews (5,706)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

August 27, 2024

We really like affordable pricing, exciting offers & the customer support of this app. They have recently extend their help in areas where we need a web developer, for card carousel review integration. Their help is beyond our expectations. We save a lot of money in monthly billing compared to our competitors

Thanks You

NATURENEX
United Kingdom
4 months using the app
Channelwill replied September 1, 2024

We can’t thank you enough for your 5-star review! It’s a joy to hear that our app and services are meeting your needs and surpassing your expectations. Your support is highly valued.
Best wishes,
Trustoo team❤️

October 18, 2024

Thank you very much for the help. The customer service is very professional and helped me solve the problem I raised immediately. I didn't neglect it at all because I am a free user. I will consider using the paid function of this plug-in in the future.

Pawtrailpets
United States
27 days using the app
Channelwill replied October 22, 2024

Thank you for your amazing 5-star review! We’re thrilled to know that our app and services are meeting your needs and exceeding your expectations. Your support is everything to us.
Sincerely,
Trustoo team❤️

November 13, 2024

It's a amazing experience to work with online assistance, they will assist you to fix the issue in a very short time

1% nutrition植物關鍵
Taiwan
3 months using the app
Channelwill replied November 14, 2024

Hi, 1% nutrition植物關鍵!

Thank you so much for your wonderful review! I'm thrilled to hear that you had an amazing experience with our online assistance. We always aim to resolve issues quickly and efficiently, and your feedback reassures us that we’re on the right track. If you need further assistance or have any other questions, don’t hesitate to reach out!

- Trustoo Team

November 6, 2024

I honestly can say the service is very helpful. They respond almost instantly in chat and the staff actually know how to communicate well. Exceeded my expectations when I requested something that’s not included. Furthermore the application is more user friendly that some competitor apps which I use on other websites. I recommend to choose it.

EMSzero USA
United States
3 days using the app
Channelwill replied November 10, 2024

Thank you so much for your glowing 5-star review! We’re delighted to hear that our app and services are meeting your needs and exceeding your expectations. Your support is truly appreciated.
Kind regards,
Trustoo team❤️

Edited October 24, 2024

Thank you very much Pia for your good service. And many thanks for the good work from Dev Team and the great App. Channelwill has the best Customer service on the whole Shopify Store. Keep up the good work. I really love to work with the Apps from Channelwill.

One Home
Germany
20 days using the app
September 3, 2024

Wonderful app for reviews and easy to manage. thank SHAN for your help. this app with free functions are also too good and easy to design according to our store.

ASAAA
India
7 months using the app
Channelwill replied September 5, 2024

Wow, a 5-star review from you? Thank you so much! We're glad to know that our app and services are making a positive impact on your work or business. We appreciate your trust and loyalty.
All the best,
Trustoo Team❤️

September 10, 2024

If you're looking for a game-changer in managing customer reviews and building trust, Trustoo.io is the app you need! From the moment we integrated it into our Shopify store, the difference was remarkable. The interface is intuitive, the customization options are fantastic, and the real-time updates are a lifesaver.

A huge shoutout to Faith for her incredible support and expertise. Faith went above and beyond, providing personalized assistance that truly made a difference. Her dedication and knowledge are unmatched, and she’s a true gem in the Trustoo.io team.

Thanks to Trustoo.io and Faith, we’ve seen a significant boost in customer trust and engagement. If you're serious about enhancing your store's credibility and customer satisfaction, Trustoo.io is a must-have. Highly recommend!

Dream Euphoria Store
Slovakia
2 months using the app
September 27, 2024

Great app, and very responsive team thanks jensen and developer team for the help! keep up the good work.

thanks

mijnenergiebesparing
Belgium
About 1 year using the app
Channelwill replied October 1, 2024

Thank you so much for your wonderful feedback! I'm thrilled to hear that you’re enjoying the app and that our team, especially Jensen and the developers, provided you with the help you needed. We truly appreciate your recognition of our efforts!

Your encouragement means a lot to us, and it motivates us to continue delivering great service and improving the app. If you ever need anything else or have further suggestions, please don’t hesitate to reach out. We’re always here to assist you!

September 26, 2024

I encountered a problem that I thought was unsolvable, but the support solved it quite quickly for me, the app is also easy to use, I recommend it.

Finesse
Italy
About 2 months using the app
Channelwill replied October 1, 2024

Thank you so much for sharing your experience! I'm really glad to hear that our support team was able to resolve the issue quickly for you, especially one that initially seemed unsolvable. It’s also great to know that you’re finding the app easy to use—it’s something we strive for in every update.

Your recommendation means a lot to us, and we’re here to make sure everything continues to work smoothly for you. If you ever need anything in the future or have any ideas for how we can make things even better, we’re just a message away!

October 18, 2024

Valuable app and professional customer service they helped me, thank you Jensen

HamsterSad
United States
9 months using the app