Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from sources like AliExpress, enhancing customer trust. It offers customization to match store design, supports multiple languages, and auto-translation. Many commend the efficient customer support. The app provides unlimited product reviews in the free plan and features for easy collection and display of customer reviews. It also encourages customer engagement through review request emails and discounts for photo reviews.

March 19, 2024

I recently had the pleasure of using the Trustoo.io Product Reviews App, and I must say, it exceeded my expectations. From the get-go, the app's interface was intuitive and user-friendly, making it easy for me to navigate through its features.
Another aspect worth mentioning is the responsiveness of their customer service team. On one occasion, I had a query regarding a review, and the team was prompt, courteous, and thorough in their response, enhancing my overall experience with the app.

WooW Discount
United Arab Emirates
2 months using the app
Channelwill replied March 21, 2024

Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️

March 22, 2024

Incredibly helpful and responsive. I highly recommend it. Furthermore, the app's front end and back end design are impressive. My only suggestion would be to introduce a feature allowing users to easily access custom code for greater flexibility, rather than solely relying on the chat function.

Leather Estrian
United Kingdom
29 days using the app
Channelwill replied March 24, 2024

We're so grateful for your 5-star review! It's wonderful to know that our app and services are hitting the mark for you. Thank you for being such a fantastic supporter of our work.

Sincerely,
Trustoo team ❤️

April 12, 2024

Great app, nice customer service. They are open for feedback and I am sure they are going to upgrade it and make it better. Very satisfied with it.

Chromawings
Romania
6 months using the app
Channelwill replied April 15, 2024

Thank you for leaving us a glowing 5-star review! It's fantastic to hear that our app and services are hitting the mark and then some. Your support is invaluable to us.

All the best,
Trustoo team❤️

March 9, 2024

Thread is identical with standard 10 and 30ml bottles. The only thing you need to do before inserting this 100ml bottle to a nebuliser is to swap the internal cap. The fragrance is really strong. We are in the middle of testing the quality, but most likely each person will have his own individual opinion. Some will say it is too strong, some will say it doesn't smell like pine needles they used to know. I say it is great - we started nebuliser 5 minutes ago and already a strong aroma filled entire ground floor of our house! And it smells like pine needles. For the price we paid, we most likely will order more in the future.

Z.A FRAGRANCES
Pakistan
About 2 months using the app
Channelwill replied March 11, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

February 21, 2024

this is one of the best apps for reviews and has great customer support team.

I WOULD LIKE TO THANK Jensen. For her support on my store

buya
Bahrain
9 months using the app
February 15, 2024

The app goes according to what I want to show the reviews, with several customizations, I also customized the main menu. Regarding the service, they responded in less than 1 minute and the problem was resolved.

HakiAnime
Portugal
7 months using the app
Channelwill replied February 17, 2024

Wow, a 5-star review from you? Thank you so much! We're glad to know that our app and services are making a positive impact on your work or business. We appreciate your trust and loyalty.
All the best,
Shan❤️

March 6, 2024

Best reviews app by far, I use it in all my stores. Cool review display, useful widgets and amazing customer support.

DynamoBricks
Spain
26 days using the app
Channelwill replied March 8, 2024

Your 5-star review is music to our ears! We're delighted to know that our app and services are making a difference in your work or business. Thank you for choosing us and for sharing your positive experience with others.
All the best,
Trustoo Team❤️

April 24, 2024

Thanks to Trustoo Team they helped me alot without any problem... it was easy.. Great ✨

The Resham Store
India
3 months using the app
Channelwill replied April 25, 2024

Thank you for your kind words! We're thrilled to hear that our team was able to assist you without any issues and that your experience was smooth and straightforward. Making things easy for our users is always our goal, so it's incredibly rewarding to receive your positive feedback. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out.

Best regards,
Trustoo Team

April 15, 2024

Shan from the customer support team was an AMAZING help. I was able to get my issue resolved within minutes. Thanks again! Highly recommend this app.

SYLUS
Canada
11 days using the app
Channelwill replied April 19, 2024

Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible.
All the best,
Trustoo Team❤️

March 13, 2024

Easy to set up. Great after sales service with quick responses with resolution to queries and tech support. 100% recommend

Xnest
Australia
5 months using the app
Channelwill replied March 19, 2024

Your 5-star review is incredibly valuable to us! We are overjoyed to learn that our app and services are exceeding your expectations. Your support means the world to our team.

All the best,
Trustoo team❤️