Trustoo Product Reviews App

Trustoo Product Reviews App

Reviews (5,134)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration and enhancement of store credibility through customer reviews. It features a user-friendly interface with no coding required, supports importing reviews from AliExpress, and offers customizable review display options and widgets to match store branding. Merchants commend its performance, affordability, and exceptional multilingual customer support that promptly addresses customizations and technical issues.

January 12, 2024

aestha.in
India
4 months using the app
Channelwill replied January 13, 2024

Thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations. If you could provide us with more details about the issues you encountered, we'll do our best to address them and improve our app.

Regards,

Trustoo Team

December 4, 2023

Loja Callebe
Brazil
7 months using the app
Channelwill replied December 6, 2023

Obrigado por compartilhar sua experiência conosco. Temos o prazer de saber que você gostou do nosso aplicativo e nos deu quatro estrelas. Informe-nos como podemos melhorar nosso aplicativo para completar sua satisfação, pois valorizamos sinceramente seu feedback e gostaríamos de entender melhor como podemos melhorar e atender melhor às suas expectativas.

Por favor, se possível, entre em contato conosco para compartilhar mais detalhes sobre os aspectos que o deixaram insatisfeito. Estamos aqui para garantir que sua experiência conosco seja a melhor possível e agradecemos a oportunidade de corrigir quaisquer problemas.

Agradecemos sua honestidade e a chance de melhorar.

Com os melhores cumprimentos,
Trustoo Team

December 29, 2023

D&G Utilidades
Brazil
3 months using the app
Channelwill replied December 30, 2023

Obrigado por compartilhar seu feedback conosco. Lamentamos saber que nosso aplicativo não atendeu totalmente às suas expectativas. Se você puder nos fornecer mais detalhes sobre os problemas encontrados, faremos o possível para resolvê-los e melhorar nosso aplicativo. Enviamos um e-mail para entrar em contato com você e esperamos receber sua resposta.

Equipe Trustoo

October 21, 2023

Dady Shopping
Mozambique
5 months using the app
Channelwill replied October 23, 2023

Thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations. If you could give us more details about the issues you encountered, we'll do our best to address them and improve our app.

All the best,
Trustoo Team❤️

November 17, 2023

Zara Brand
Pakistan
3 months using the app
Channelwill replied November 18, 2023

Thank you for providing your feedback. We regret that our app didn't entirely meet your expectations. If you could share more details about the challenges you faced, we'll make every effort to resolve them and enhance our app for you.

Warm regards,
Trustoo Team ❤️

September 30, 2023

Needs Now
India
3 months using the app
Channelwill replied October 2, 2023

Hello there. Thank you for your 4-star review. We appreciate your feedback, and we're glad to have you as a user of our app. If you have any specific suggestions or if there's anything you'd like us to improve, please don't hesitate to let us know. Your input helps us enhance our services. If you ever have more questions or need assistance, please feel free to reach out. We're here to assist you. - Trustoo Team

December 15, 2023

Evo Skin
New Zealand
About 2 months using the app
Channelwill replied December 16, 2023

Hi there,

Thank you so much for your honest feedback. We are happy that you find our customer support best. We would like to know more about the feature you were looking for because we currently have synching AliExpress reviews automatically.

If you can walk us through it, then we will surely include this feature in our next update. Please do not hesitate to reach out if you need anything.

All the best,
Trustoo Team

November 17, 2023

Ride And Charge
United States
About 2 months using the app
Channelwill replied November 19, 2023

We appreciate your feedback. We're sorry that our app didn't fully meet your expectations. If you could elaborate on the difficulties you encountered, we're committed to addressing them and improving our app to better suit your needs.

Best regards,
Trustoo Team ❤️

December 10, 2023

HENRIZK
Brazil
About 1 month using the app
Channelwill replied December 12, 2023

Hi there,

I hope this message finds you well. I wanted to personally thank you for taking the time to provide us with your valuable feedback regarding your recent experience with app.

We truly appreciate the rating you have provided, and while we're glad to know you had a positive experience, we are always striving for excellence and are curious to learn how we could have made it a perfect 5 for you.

Your insights are invaluable to us, and your feedback helps us understand areas where we can further improve. If there's anything specific that you feel could enhance your experience or if there were aspects that didn't fully meet your expectations, we'd be grateful to hear more from you.

Your satisfaction is our utmost priority, and your input will guide us in fine-tuning our services/products to better match your needs and preferences.

Please feel free to share any thoughts or suggestions you might have. We're committed to addressing any concerns and making your next experience with us exceptional.

Once again, thank you for choosing Trustoo.io. We truly appreciate your support and look forward to serving you even better in the future.

Best,
Trustoo team

October 9, 2023

Minha loja
Brazil
About 2 months using the app
Channelwill replied October 10, 2023

Olá. Obrigado pela sua avaliação de 4 estrelas. Agradecemos seu feedback e estamos felizes em tê-lo como usuário de nosso aplicativo. Se você tiver alguma sugestão específica ou se houver algo que gostaria que melhorássemos, não hesite em nos informar. Sua opinião nos ajuda a melhorar nossos serviços. Se você tiver mais dúvidas ou precisar de ajuda, sinta-se à vontade para entrar em contato. Estamos aqui para ajudá-lo. - Equipe Trustoo