Reviews (5,755)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

July 1, 2024

best customer service

Summer Reliefs
India
33 minutes using the app
Channelwill replied July 4, 2024

Hi, Summer Reliefs!

Thank you so much for your wonderful review! We're thrilled to hear that you consider our customer service the best. Providing top-notch support is our top priority, and it's gratifying to know that we're meeting your expectations.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure you continue to have an outstanding experience with our app.

Thanks again for your kind words!

Best regards,
Trustoo Team

June 22, 2024

so ein guter kundenservice die app ist soo gut

Aliaa
Germany
About 2 months using the app
Channelwill replied June 30, 2024

Wir sind sehr dankbar für Ihre 5-Sterne-Bewertung! Es ist fantastisch zu hören, dass unsere App und unsere Dienste Ihre Bedürfnisse erfüllen und Ihre Erwartungen übertreffen. Ihre Unterstützung ist für uns von entscheidender Bedeutung.

Herzliche Grüße,
Trustoo-Team❤️

February 20, 2024

Shan was very kind and responded quickly, handling my inquiries with great care. Despite my limited English, she also communicated in Japanese, making it possible for my requests to be fulfilled. I appreciate it very much. I'm glad I used this app. With the support team available, I feel confident using this app even if issues arise in the future.

私の担当をしてくれた方はとても丁寧に、かつ迅速に対応してくれました。私のつたない英語でも、担当の方が日本語翻訳を使ってコンタクトを取ってくれました。今後問題が起きても安心してこのアプリを使うことが出来そうです。ありがとうございます。

Ocean Leather
Japan
6 days using the app
Channelwill replied February 22, 2024

Ocean Leather, ありがとうございます for your detailed feedback! We're delighted to hear about your positive experience with our support team, especially with the assistance provided by Shan. Ensuring effective communication and support regardless of language barriers is important to us, and we're glad we could assist you in Japanese. Your satisfaction and confidence in using our app mean a lot to us, and we're here to support you every step of the way. If you have any further questions or need assistance in the future, please don't hesitate to reach out. またのご利用をお待ちしております!

Best regards,
Shan - Team Trustoo

November 29, 2023

me ayuda mucho tener un chat para que me ayude a usar la app. Gracias !

Perfumería Gcs
Peru
4 months using the app
Channelwill replied December 2, 2023

¡Muchas gracias por dejarnos una reseña de 5 estrellas! Estamos encantados de saber que nuestra aplicación y nuestros servicios satisfacen sus necesidades y superan sus expectativas. Su apoyo lo es todo para nosotros.

Mis mejores deseos,
Equipo de confianza❤️

February 28, 2024

A very good review app

Wiship
United Kingdom
6 months using the app
Channelwill replied February 29, 2024

Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️

December 11, 2023

Customer support is on another level! They reply so fast and will help you with your requests to the best of their ability!

allyr
Switzerland
2 days using the app
Channelwill replied December 15, 2023

Hey allyr,

Shan here! 🌟 Thanks a bunch for the shout-out! It was my pleasure assisting you. If you ever need anything else, don't hesitate to reach out. Your satisfaction is our priority!

Warm regards,
Shan | Trustoo Support

February 18, 2024

Many thanks to Ms. Pia for her support

Hawear
Türkiye
8 months using the app
Channelwill replied February 20, 2024

Hawear, we're delighted to hear that Ms. Pia provided you with excellent support! We'll make sure to pass on your thanks to her. If you ever need assistance in the future, feel free to reach out. Your satisfaction is our priority.

Best regards,
Pia - Team Trustoo

May 14, 2024

I like it bcz its very essay and simple

Degimart
United States
24 days using the app
Channelwill replied May 17, 2024

Your 5-star review is music to our ears! We're delighted to know that our app and services are making a difference in your work or business. Thank you for choosing us and for sharing your positive experience with others.
All the best,
Trustoo Team❤️

June 8, 2024

very helpful and on point solution .

ToddlerChoice
India
34 minutes using the app
Channelwill replied June 10, 2024

We can’t thank you enough for your 5-star review! It’s a joy to hear that our app and services are meeting your needs and surpassing your expectations. Your support is highly valued.

Best wishes,
Trustoo team❤️

February 20, 2024

This was weirdly quick and practical... I liked it hahaha thanks

Blevir Centro de Tecnologia LTDA.
Brazil
4 months using the app
Channelwill replied February 22, 2024

Blevir Centro de Tecnologia LTDA., we're glad to hear you found our service "weirdly quick and practical"! Providing efficient and practical solutions is what we aim for. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help!

Best regards,
TEAM TRUSTOO