Reviews (5,844)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing operational efficiency. It offers responsive customer support, effective review management, and customization options that align with store branding. The app supports multiple languages and has a flexible, affordable pricing structure. Merchants also value the proactive development team for implementing new features quickly, making it a valuable addition to their business tools.

November 23, 2024

Tirala
France
About 24 hours using the app
Channelwill replied November 25, 2024

Hi, Tirala!

Merci pour votre avis et vos 4 étoiles ! 😊 Nous sommes ravis que vous ayez eu une bonne expérience avec notre app. Cela dit, nous aimerions savoir ce que nous pouvons améliorer pour mériter cette cinquième étoile.

N'hésitez pas à partager vos suggestions ou vos besoins spécifiques. Votre retour est essentiel pour nous aider à continuer à nous améliorer. Merci encore pour votre soutien ! 🌟

May 30, 2024

C9 Airwear
India
8 months using the app
Channelwill replied June 1, 2024

Hi, thank you for your feedback. To help us address the issues you encountered, please provide more details. We have also sent you a message. Kindly check it, and we look forward to discussing any concerns you have.

Regards,
Trustoo Team

May 30, 2024

General Store C
Colombia
3 months using the app
Channelwill replied June 1, 2024

Hi, thank you for sharing your feedback with us. If you could provide more details about the issues you encountered, we will do our best to address them and improve our app. We have also sent you a message. Please check it out, and we look forward to discussing any of your concerns.

Regards,
Trustoo Team

June 30, 2024

Elismestore
Chile
2 days using the app
Channelwill replied September 20, 2024

Thank you for your review, Elismestore! We're glad you had a positive experience with us. Since you left a 4-star review, we’d appreciate knowing if there’s anything that could have been better. Feel free to reach out if you ran into any issues—we're always here to help!
Trustoo Team

June 19, 2024

LYAN OFERTAS
Brazil
1 day using the app
Channelwill replied June 21, 2024

Hi, Thank you for sharing your feedback with us. If you could provide us with more details about the issues you encountered, we'll do our best to address them and improve our app. We have sent a message to you too. Please check it out and we look forward to discuss any of your concern.

Regards,

Trustoo Team

February 8, 2024

PazzaShop
Brazil
4 months using the app
Channelwill replied February 9, 2024

Hello PazzaShop,

I hope you are having a great day! We would like to extend our warmest thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations.

If there's anything specific you think we could improve to earn that fifth star next time, please don't hesitate to let us know. Your input is valuable to us and helps us enhance our services.

Best regards,
Trustoo Team

January 12, 2024

aestha.in
India
4 months using the app
Channelwill replied January 13, 2024

Thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations. If you could provide us with more details about the issues you encountered, we'll do our best to address them and improve our app.

Regards,

Trustoo Team

December 29, 2023

D&G Utilidades
Brazil
3 months using the app
Channelwill replied December 30, 2023

Obrigado por compartilhar seu feedback conosco. Lamentamos saber que nosso aplicativo não atendeu totalmente às suas expectativas. Se você puder nos fornecer mais detalhes sobre os problemas encontrados, faremos o possível para resolvê-los e melhorar nosso aplicativo. Enviamos um e-mail para entrar em contato com você e esperamos receber sua resposta.

Equipe Trustoo

October 17, 2023

ParkdosImport's
Brazil
11 months using the app
Channelwill replied October 22, 2023

Thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations. If you could give us more details about the issues you encountered, we'll do our best to address them and improve our app.

All the best,
Trustoo Team❤️

December 4, 2023

Loja Callebe
Brazil
7 months using the app
Channelwill replied December 6, 2023

Obrigado por compartilhar sua experiência conosco. Temos o prazer de saber que você gostou do nosso aplicativo e nos deu quatro estrelas. Informe-nos como podemos melhorar nosso aplicativo para completar sua satisfação, pois valorizamos sinceramente seu feedback e gostaríamos de entender melhor como podemos melhorar e atender melhor às suas expectativas.

Por favor, se possível, entre em contato conosco para compartilhar mais detalhes sobre os aspectos que o deixaram insatisfeito. Estamos aqui para garantir que sua experiência conosco seja a melhor possível e agradecemos a oportunidade de corrigir quaisquer problemas.

Agradecemos sua honestidade e a chance de melhorar.

Com os melhores cumprimentos,
Trustoo Team