Reviews (5,994)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting trust and conversion rates in their online stores. They praise its user-friendly interface, easy review management, and customizable widgets that integrate smoothly with store themes. The setup process is noted as quick and efficient. The support team is commended for their prompt, professional service, including tasks like theme code editing, even for merchants on free plans.

December 10, 2023

HENRIZK
Brazil
About 1 month using the app
Channelwill replied December 12, 2023

Hi there,

I hope this message finds you well. I wanted to personally thank you for taking the time to provide us with your valuable feedback regarding your recent experience with app.

We truly appreciate the rating you have provided, and while we're glad to know you had a positive experience, we are always striving for excellence and are curious to learn how we could have made it a perfect 5 for you.

Your insights are invaluable to us, and your feedback helps us understand areas where we can further improve. If there's anything specific that you feel could enhance your experience or if there were aspects that didn't fully meet your expectations, we'd be grateful to hear more from you.

Your satisfaction is our utmost priority, and your input will guide us in fine-tuning our services/products to better match your needs and preferences.

Please feel free to share any thoughts or suggestions you might have. We're committed to addressing any concerns and making your next experience with us exceptional.

Once again, thank you for choosing Trustoo.io. We truly appreciate your support and look forward to serving you even better in the future.

Best,
Trustoo team

September 2, 2023

Zoganu
Brazil
23 days using the app
Channelwill replied September 4, 2023

Thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations. If you could provide us with more details about the issues you encountered, we'll do our best to address them and improve our app.

Best regards,
Faith | Trustoo Support team

October 16, 2023

Remolos
Brazil
18 days using the app
Channelwill replied October 22, 2023

Thank you for sharing your feedback with us. We're sorry our app didn't fully meet your expectations. If you could give us more details about the issues you encountered, we'll do our best to address them and improve our app. We have sent you an email to be connected to you.

All the best,
Trutoo Team

November 7, 2023

AttentioPets
Brazil
About 9 hours using the app
Channelwill replied November 8, 2023

Thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations. If you could give us more details about the issues you encountered, we'll do our best to address them and improve our app.

All the best,
Trustoo Team❤️