Reviews (5,904)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this review management app for its ability to boost customer trust, engagement, and conversions. They praise its user-friendly interface, easy integration, and features like review importation and customizable displays. The app's performance is reliable, and the customer support team is noted for their quick, professional, and friendly assistance, often exceeding expectations. Many consider it one of the best review apps on Shopify.

October 4, 2024

Amazing service. Responded within minutes and fixed all the code.

FairyNova
Canada
About 1 month using the app
Channelwill replied October 6, 2024

Thank you for your amazing 5-star review! We’re thrilled to know that our app and services are meeting your needs and exceeding your expectations. Your support is everything to us.

Sincerely,
Trustoo team❤️

November 7, 2024

Je suis vraiment satisfait de cette application ! J’ai rencontré un problème et j’ai contacté leur équipe de support. Ils ont été très à l’écoute, ont pris en charge ma demande et ont résolu le souci quasi immédiatement. Leur efficacité et leur disponibilité m’ont impressionné. Un grand merci pour leur service client de qualité !

Luscera
France
About 2 months using the app
Channelwill replied November 10, 2024

Merci infiniment pour votre avis 5 étoiles ! Nous sommes ravis d'apprendre que notre application et nos services répondent à vos besoins et dépassent vos attentes. Votre soutien est profondément apprécié.
Tous mes vœux,
L'équipe Trustoo❤️

January 15, 2025

Jensen was super helpful.

Shiney Feather Collection
United Kingdom
1 day using the app
Channelwill replied February 8, 2025

Thank you for your positive review! We’re delighted to hear you had a great experience.
All the best,
Trustoo Team❤️

December 12, 2024

Fast reply from the support and great app for shop who wante to grow their business

Japanfish
France
About 1 hour using the app
Channelwill replied December 14, 2024

Thank you so much for your glowing 5-star review! We’re delighted to hear that our app and services are meeting your needs and exceeding your expectations. Your support is truly appreciated.
Kind regards,
Trustoo team❤️

September 30, 2024

This is a very well structured app that allows the assistance of its users efficiently and kindly. Happy to work with you :)

Liquid Light
Australia
23 days using the app
Channelwill replied October 2, 2024

Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️

January 17, 2025

Pia me atendió muy bien, gracias

Casa Sur
Chile
3 months using the app
Channelwill replied February 8, 2025

Tus comentarios positivos significan mucho para nosotros. ¡Gracias por compartir tu experiencia!
Un saludo,
El equipo de Trustoo❤️

January 27, 2025

amazing customer service

The Luxe Insert
United Arab Emirates
About 22 hours using the app
Channelwill replied February 8, 2025

Thank you for your wonderful review! We’re thrilled you enjoyed your experience with us.
All the best,
Trustoo Team❤️

October 3, 2024

great app, waht i like the most is how much you can customize the widget

FixGenius
Colombia
2 months using the app
Channelwill replied October 4, 2024

We’re delighted to know you had a fantastic experience. Thank you for the great review!
All the best,
Trustoo Team❤️

September 29, 2024

simply fast and effective in solving problems thanks

Kalmari
Italy
5 months using the app
Channelwill replied October 1, 2024

Thank you for your feedback! I’m glad to hear that you found our service fast and effective in solving your problems. We prioritize quick resolutions and are always striving to meet our users' needs.

If you have any further questions or suggestions on how we can improve, please don’t hesitate to reach out. We’re here to help!

October 8, 2024

Love this app and the support. They respond quickly and give easy step by step instructions.

SunVoyager
Australia
About 1 month using the app