Reviews (5,728)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

Edited November 14, 2024

The functions are complete and the customer service is also very good. They often help us solve problems and are very fast

POCOCO
Hong Kong SAR
3 months using the app
September 14, 2024

Very easy to navigate, and very helpful. Awesome customer service, great and fast responses! Definitely recommend for anyone looking for a place to start building trust with your customers!

PhenomenalGlow
United States
About 1 hour using the app
Channelwill replied September 20, 2024

Thank you so much for this fantastic review! It’s amazing to hear that you find our app easy to use and that our customer service has been helpful and responsive. We’re here to ensure you have all the tools to build trust with your customers, and we’re honored to be part of your journey. If you ever need further support or have suggestions for us, we’re just a message away. We appreciate your recommendation and look forward to supporting your continued success!

July 1, 2024

I am learning more about the app thanks for the helpful support team.

I would like to see more features to import reviews by other means as well.

Choice Culture
Australia
7 months using the app
Channelwill replied July 4, 2024

Hi, Choice Culture!

Thank you for your review and your kind words about our support team. We're glad to hear that you are learning more about the app and finding our support helpful.

We appreciate your feedback regarding the import of reviews by other means. Expanding the ways in which you can import reviews is a valuable suggestion, and we are always looking for ways to improve our app to better meet the needs of our users.

If you have any specific ideas or requirements for this feature, please let us know. Your input is invaluable as we continue to enhance our app.

Thanks again for your support and feedback. We're here to assist you with any further questions or needs you may have.

Best regards,
Trustoo Team

July 18, 2024

The best app on the market, as well as service and support!

BSSPARTS
United States
10 months using the app
Channelwill replied July 24, 2024

Your phenomenal 5-star review is incredibly appreciated! Finding out that our app and services are hitting the mark and surpassing your expectations fills us with pride. Your belief in us motivates us to do even better.

With warmest regards,
Trustoo team ❤️

August 23, 2024

Fantastic app, easy to use. 5 stars!

OCASTRO Perú
Peru
3 months using the app
Channelwill replied September 1, 2024

Your phenomenal 5-star review is incredibly appreciated! Finding out that our app and services are hitting the mark and surpassing your expectations fills us with pride. Your belief in us motivates us to do even better.
With warmest regards, Trustoo team ❤️

September 27, 2024

good customer service

Teckk
Argentina
About 1 month using the app
Channelwill replied October 1, 2024

Thank you for your feedback! I’m glad to hear that you had a good experience with our customer service. We strive to provide the best support possible, and it’s great to know we met your expectations.

If you have any suggestions for further improvements or if there’s anything else we can assist you with, please feel free to reach out. We're always here to help!

October 7, 2024

Work so well ! Customer services on top !

Diamonds Gem
France
1 day using the app
Channelwill replied October 9, 2024

We’re delighted to know you had a fantastic experience. Thank you for the great review!
All the best,
Trustoo Team❤️

September 23, 2024

Extremely helpful and friendly team. Highly recommend. Five stars!!

LOVE CORRIN
United Kingdom
About 17 hours using the app
Channelwill replied September 27, 2024

Thanks for the glowing review! We’re glad you had a wonderful experience.
All the best,
Trustoo Team❤️

November 1, 2024

Useful app, very good customer support

élanora
Netherlands
2 days using the app
Channelwill replied November 10, 2024

Thank you immensely for your 5-star review! We’re overjoyed to hear that our app and services are meeting your needs and exceeding your expectations. Your support is deeply appreciated.
All the best,
Trustoo team❤️

September 14, 2024

Quick to respond and answer my questions. Great so far

Laser Art Scotland
United Kingdom
25 days using the app
Channelwill replied September 20, 2024

Thank you for your review! We're pleased that our team has been able to assist you quickly and answer your questions effectively. We always aim to provide responsive and efficient support to all our users. If you have any further inquiries or need help down the road, don’t hesitate to get in touch. Your satisfaction is our priority, and we're here to help you succeed with the app!