Trustoo.io Product Reviews App

Trustoo.io Product Reviews App

Reviews (5,922)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer trust and engagement through efficient review management. They praise its user-friendly interface, rapid feature implementation by the support team, and effective customization options. Key features include review importation, follow-up emails, and multilingual support, making it a cost-effective solution for global clientele. Merchants appreciate the significant positive impact on their business.

July 31, 2022

I was struggling to add reviews and went through some difficult apps until I landed on Vs Ali. This is an amazing app with great chat support. They are open to feedback and very helpful! Love this app and it's super easy to navigate with some excellent features :)

Memorable Tokens
Canada
About 2 years using the app
Edited July 10, 2024

Oh my God, this application is one of the most beautiful applications to bring ratings, the best in quick response, tact and ethics in dealing. I really love you so much thank you for always helping me to give the best

Mishastyle
United Kingdom
About 2 years using the app
Edited November 30, 2024

英語での対応ですが、グーグル翻訳を使って質問しましたら、日本語の画面ショット付きで返信いただきわかりやすかったです。
サポートの人が画面をいったん日本語にして、画面ショット撮って送ってくれたと思います。
ありがとうございました。

ふふ工房 オンラインショップ
Japan
About 2 years using the app
Channelwill replied September 2, 2022

あなたが私たちのアプリに満足していることは私たちの耳に音楽です!推薦していただきありがとうございます。他にご不明な点がございましたら、お気軽にお問い合わせください。どうもありがとう、エスター

December 25, 2022

Not a confusing app to use. Straight to the point, easy to navigate. Design is professional, converts well. Customer service is top tier.

spectrusa
United States
About 2 years using the app
Channelwill replied December 25, 2022

Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards.
Nona❤️

October 8, 2022

this app is the best i've tried so far. Appart from being free and having a lot of features, it has a clean design. What i like the most is the 24h support they have, and also that they ask us what new features we want them to introduce.

Balley
Spain
About 2 years using the app
Channelwill replied October 8, 2022

Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards.
Esther❤️

August 15, 2022

This app really great, not only due to its features, but also their customer service as well. Great and nice attitude

Lastremo
United States
About 2 years using the app
Channelwill replied August 15, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Nona

Edited May 24, 2023

Great customer service. Very quick to respond. This is great app and it is easy to use. I have one minor concern and that is that if you have more than one featured product on your home page, the review stars can only be displayed for one product. Apparently this will be fixed in the next release.

I am updating my review to add that the issue above has been fixed. They replied quickly and fixed the issue within hours. Great, thank you.

Sporty Types
New Zealand
About 2 years using the app
Edited September 8, 2022

I had a problem and the support guys was awesome, solve my problem. Really good app and... it's free! I recomend it

bonnatech
Brazil
About 2 years using the app
Channelwill replied September 7, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Nona

September 9, 2022

I have written with one of the best customer service I have ever written with in my life, (Her name is Jade). She was the kindest. She helped me a lot and was helpful. Will never regret contacting them in case I need more help. The best thing that will happen is that if I write again with Jade.

TheHoom
Sweden
About 2 years using the app
Channelwill replied September 9, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Jade

June 19, 2022

Great! Nona helped me quick. Would defenitly recommend this app since it's free and easy of use. Good customer service as well.

Qualites Deutschland
Netherlands
Almost 2 years using the app