Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from sources like AliExpress, enhancing customer trust. It offers customization to match store design, supports multiple languages, and auto-translation. Many commend the efficient customer support. The app provides unlimited product reviews in the free plan and features for easy collection and display of customer reviews. It also encourages customer engagement through review request emails and discounts for photo reviews.

March 20, 2024

very fast reply and easy to use. recommended

Frenum
Uruguay
8 days using the app
Channelwill replied March 22, 2024

Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible.
All the best,
Trustoo Team❤️

December 19, 2023

so far, i've had a great experience. they have support 24/7 which i love. They solve my problems whenever i had one. really a great experienc.

Sassle Style
United States
5 months using the app
Channelwill replied December 22, 2023

Hello Sassle Style,

Thank you for sharing your positive experience with us! We're thrilled to hear that you've had a great experience so far and that our 24/7 support has been helpful in solving any problems you've encountered. Providing timely assistance is a top priority for us, and we're glad to have met your expectations.

If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your experience remains excellent.

Appreciatively,
Trustoo Team

February 16, 2024

Thank you very much Jensen

Gedgetify
United Kingdom
About 2 months using the app
Channelwill replied February 18, 2024

Wow! Your 5-star review has made our day! We're overjoyed to hear that our app and services are hitting the mark for you. Your support keeps us going strong.

Cheers,
The Trustoo Team ❤️

February 28, 2024

estou gostando muito

MusaWeb
Brazil
About 2 months using the app
Channelwill replied March 2, 2024

Sua excelente avaliação de 5 estrelas realmente fez o nosso dia! Saber que nosso aplicativo e serviços não estão apenas atendendo, mas superando suas expectativas nos traz muita alegria. Estamos extremamente gratos pelo seu apoio.

Atenciosamente,
A Equipe Trustoo ❤️

January 18, 2024

AMAZING CUSTOMER SERVICE! They are quick to reply and resolve any concerns.

Allyzure
Canada
About 1 month using the app
Channelwill replied January 20, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

Edited January 2, 2024

The service solved my problem quickly, I thank this application for its professionalism.

Kalynna
France
6 months using the app
Channelwill replied December 26, 2023

Thank you for getting in touch with us. I appreciate your patience regarding the translation synchronization process after importing reviews into our system.

Rest assured that all of your reviews now are completely translated into English. Please be aware that the synchronization of translation duration varies based on the review volume in your store. Generally, it might take some time for the translations to fully synchronize. I recommend allowing 1-2 hours for the changes to take effect. Should the issue persist beyond this time frame, please don't hesitate to reach out for further assistance. Our team is here to help.

I also want to extend our sincerest apologies for the delay in our response last night. Our communication platform experienced an unexpected outage, preventing us from promptly attending to your needs. I understand how this may have negatively impacted your experience, and for that, we are genuinely sorry.

Your satisfaction is of utmost importance to us, and we are committed to resolving any issues you may encounter. If there's anything else we can assist you with, please feel free to let us know.

Thank you for your understanding and continued support.

Best regards,
Trustoo Support

March 29, 2024

aplicativo excelente, tem capacidade para uma grande importação de avaliações, acabei de iniciar com o plano básico e consegui importar 300 avaliações do meu produto em questões de segundos

Autoru
Brazil
19 days using the app
Channelwill replied April 1, 2024

Agradecemos imensamente sua fantástica avaliação de 5 estrelas! É uma alegria imensa saber que nosso aplicativo e serviços não só atendem às suas necessidades, mas também superam suas expectativas. Seu apoio é verdadeiramente inestimável para nós.

Atenciosamente,
Equipe Trustoo ❤️

January 21, 2024

this is very useful aap in E commerce business.

AK Mart
Pakistan
About 2 months using the app
Channelwill replied January 23, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

February 7, 2024

Awesome support and features .

MORRISON GARAGE
India
22 days using the app
Channelwill replied February 9, 2024

Your 5-star review is music to our ears! We're delighted to know that our app and services are making a difference in your work or business. Thank you for choosing us and for sharing your positive experience with others.
All the best,
Trustoo Team❤️

January 28, 2024

Thank you so much for this fantastic service;

LoveBloom
Portugal
3 months using the app
Channelwill replied January 30, 2024

Thank you for your glowing 5-star review! It's great to hear that our app and services are helping you achieve your goals and streamline your processes. We're committed to providing you with the best service possible.
All the best,
Pia❤️