Trustoo Product Reviews App

Trustoo Product Reviews App

Reviews (5,134)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration and enhancement of store credibility through customer reviews. It features a user-friendly interface with no coding required, supports importing reviews from AliExpress, and offers customizable review display options and widgets to match store branding. Merchants commend its performance, affordability, and exceptional multilingual customer support that promptly addresses customizations and technical issues.

June 28, 2024

muy buena atención de Jensen rápida ...recomiendo ampliamente esta aplicación

My Store
Mexico
28 days using the app
Channelwill replied June 29, 2024

Hola,

Gracias por compartir tus comentarios con nosotros. Si pudiera proporcionar más detalles sobre los problemas que encontró, haremos todo lo posible para solucionarlos y mejorar nuestra aplicación. También te hemos enviado un mensaje, así que compruébalo. Esperamos poder analizar cualquiera de sus inquietudes.

Saludos,
Equipo de confianza

February 6, 2024

I received very satisfactory service from the attendant Shan. He gave me confidence in the service and objective and important information. I am very satisfied. Trustoo invest more in people like Shan. Thank you Shan for his work.

Minha loja
Brazil
4 months using the app
Channelwill replied February 8, 2024

Hi there,

Thank you so much for your honest feedback. Your kind words are much appreciated. I am sorry if I was not able to fully satisfy you with my assistance. If you have time, could you tell me where I can improve? That would mean a lot.
If you need anything, please let me know, and I will do my best to help. 😊

Best regards,
Shan|Trustoo Team

April 23, 2024

Muito bom, mas o plano é um pouco caro !

Trayis Shop
Brazil
4 days using the app
Channelwill replied April 24, 2024

Melhor dia, Trayis Shop!

Espero que você esteja ótimo! Eu sou Jensen, da equipe de suporte.🌹Obrigado por reservar um tempo para deixar seu feedback. Ficamos felizes em saber que você achou nosso aplicativo muito bom. Também queremos saber como podemos obter a quinta estrela. Informe-nos e faremos o nosso melhor para alcançá-lo.

Em relação ao preço, entendemos sua preocupação. Nós nos esforçamos para oferecer uma estrutura de preços justa e competitiva que reflita o valor e a qualidade do nosso serviço. No entanto, estamos sempre buscando maneiras de melhorar e oferecer mais opções para nossos usuários.

Seu feedback é inestimável para nós à medida que continuamos a evoluir e aprimorar nossas ofertas. Se você tiver mais sugestões ou dúvidas, não hesite em nos contatar diretamente. Agradecemos seu apoio e esperamos continuar servindo você no futuro.

June 1, 2024

Muy buena atención

Comprando Colombia
Colombia
About 2 months using the app
Channelwill replied June 3, 2024

Thank you for sharing your feedback with us. If you could provide us with more details about, we'll do our best to address them and improve our app. We have also send you an email, I hope you can check it for us. Thank you!

May 29, 2024

20 AVIS DE PRODUITS ET SUPPORT RAPIDE TOUJOURS LA POUR VOUS REPONDRE

Petits Pas Mignons
France
2 days using the app
Channelwill replied June 1, 2024

Bonjour, merci d'avoir partagé votre retour avec nous. Si vous pouviez fournir plus de détails sur les problèmes que vous avez rencontrés, nous ferons de notre mieux pour les résoudre et améliorer notre application. Nous vous avons également envoyé un message. Veuillez le consulter et nous sommes impatients de discuter de vos préoccupations.

Salutations,
L'équipe Trustoo

Edited October 31, 2023

the support team managed to solve most queries and they have been very helpful
however the developer definitely needs to consider improving the app based on customer feedback
this app can be improved in different aspects and believe many other merchants would benefit as well

Polara
United Kingdom
5 months using the app
Channelwill replied September 30, 2023

We’re sorry to hear that you had a negative experience with our product/service. We take all feedback seriously and would like to learn more about what happened so we can make things right. We have sent you an email and you can also reach out to us via chat so we can discuss this further.

All the best,

Trustoo Team

July 20, 2024

Parfait et rapide, mais la traduction est uniquement dans les forfaits payants.

Espace Cagoules
France
1 day using the app
January 15, 2024

App works very well, free version allows just 15 reviews tho.

thePupBrush
Germany
2 months using the app
Channelwill replied January 16, 2024

Thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations. If you could provide us with more details about the issues you encountered, we'll do our best to address them and improve our app.

Regards,

Trustoo Team

May 22, 2024

É um app simples e prático de ser usado.

OiBela
Brazil
2 days using the app
Channelwill replied May 24, 2024

Obrigado por compartilhar seu feedback conosco. Se você puder nos fornecer mais detalhes sobre os problemas encontrados, faremos o possível para resolvê-los e melhorar nosso aplicativo.

June 6, 2024

nice app

INDIE APES
India
6 minutes using the app
Channelwill replied June 7, 2024

Thank you so much for leaving us a review! If you could provide us with more details about the issues you encountered, we'll do our best to address them and improve our app. We have sent you an email too. We look forward to your response.
All the best,
Trustoo Team❤️