Reviews (5,844)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing operational efficiency. It offers responsive customer support, effective review management, and customization options that align with store branding. The app supports multiple languages and has a flexible, affordable pricing structure. Merchants also value the proactive development team for implementing new features quickly, making it a valuable addition to their business tools.

October 7, 2024

super

Vanille Morgan
France
14 days using the app
Channelwill replied October 9, 2024

Thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations. If you could provide us with more details about the issues you encountered, we'll do our best to address them and improve our app.

July 4, 2024

My initial experience with this app is really wonderful. The customer support is quick and friendly. Would love to use this app for any future store. Highly recommended!

Water Nest
Pakistan
About 2 months using the app
Channelwill replied September 20, 2024

Thank you for your feedback, Water Nest! We're thrilled you had a great initial experience with the app and that our support team was quick and friendly. We saw that you gave a 4-star rating, and we’d love to know if there’s anything we can do to improve. Don’t hesitate to reach out with any concerns or suggestions!
Trustoo Team

August 12, 2024

Just installed it, and busy playing around with it. Its simple and easy to setup. Looking forward to seeing how it brings more credibility to my store. Thank you. 4 stars for now, will see after it has worked on my store for a while.

Pure You
South Africa
31 minutes using the app
Channelwill replied September 20, 2024

Thank you for the kind words, Pure You! We're glad our live support met your expectations, but we noticed you left a 4-star review. Was there anything that didn't quite meet your needs? We're always looking to improve, so please let us know how we can make your experience even better. Feel free to reach out anytime for assistance!
Trustoo Team

September 13, 2024

It's a great app for reviewing purpose, highly recommended.

JoyArcade
India
6 days using the app
Channelwill replied September 20, 2024

Thank you for your feedback, JoyArcade! We're happy you highly recommend the app. However, we noticed you left a 4-star review, and we'd love to understand if there's anything we could improve to make your experience a 5-star one. Please let us know, and don’t hesitate to contact us for assistance!
Trustoo Team

September 18, 2024

It's easy to use

My Store
India
3 days using the app
Channelwill replied September 19, 2024

Hi there,

Thank you for your feedback on your recent app experience! We appreciate your positive rating. To make it perfect next time, we'd love to know how we can improve. Your insights are invaluable, so please share any suggestions or areas we could enhance.

Your satisfaction is our top priority. Your feedback guides us in refining our services to better match your needs.

Thank you for choosing Trustoo.io. We're here to make your next experience exceptional.

Regards,
Trustoo Team

July 29, 2024

the customer support are really nice and caring! awesome app as well

LEOPARD LUXE
India
3 days using the app
Channelwill replied September 20, 2024

Thank you for your feedback, LEOPARD LUXE! We’re glad you found our support caring and the app awesome. Since you left a 4-star review, we’d love to know if there was anything that didn't fully meet your expectations. If you ran into any issues, feel free to reach out—we're always here to help!
Trustoo Team

November 15, 2024

Great support !

NACSA
Poland
About 3 hours using the app
Channelwill replied November 21, 2024

Thank you for sharing your feedback with us. We're sorry to hear that our app didn't fully meet your expectations. If you could provide us with more details about the issues you encountered, we'll do our best to address them and improve our app.

September 18, 2024

amazing live support

All4one Store
United Kingdom
About 3 hours using the app
Channelwill replied September 20, 2024

Thank you for the kind words, All4one Store! We're glad our live support met your expectations, but we noticed you left a 4-star review. Was there anything that didn't quite meet your needs? We're always looking to improve, so please let us know how we can make your experience even better. Feel free to reach out anytime for assistance!
Trustoo Team

November 20, 2024

Goede app en goede customer support.

Valuva
Netherlands
17 minutes using the app
Channelwill replied November 22, 2024

Bedankt dat u uw feedback met ons deelt. Het spijt ons te horen dat onze app niet helemaal aan uw verwachtingen voldeed. Als u ons meer details kunt geven over de problemen die u bent tegengekomen, zullen we ons best doen om ze aan te pakken en onze app te verbeteren.

September 22, 2024

Rapido servicio de soporte

Nubi Tienda Online
Colombia
2 months using the app
Channelwill replied September 27, 2024

Agradecemos sus comentarios y nos alegra que haya disfrutado de su visita. ¡Gracias!
Un saludo,
El equipo de Trustoo❤️