Reviews (5,779)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and effective features such as review importation and customization. They appreciate the responsive support team that quickly addresses issues, enhances store branding, and implements feature requests promptly. The app is noted for its reliability and performance without slowing down websites, offering good value with budget-friendly options and a robust free plan.

October 30, 2024

Outstanding experience with Trustoo! Jensen, the amazing support agent, promptly forwarded my feature request, and within 24 hours, it was live and working flawlessly. The whole process was smooth and seamless. Truly an efficient, customer-focused team! Trustoo is hands-down the best tool with the best team—I highly recommend it.

Alicado
France
About 1 month using the app
Channelwill replied November 10, 2024

We’re extremely thankful for your 5-star review! It’s fantastic to hear that our app and services are meeting your needs and going beyond your expectations. Your support is crucial to us.
Warm regards,
Trustoo team❤️

October 18, 2024

Thank you very much for the help. The customer service is very professional and helped me solve the problem I raised immediately. I didn't neglect it at all because I am a free user. I will consider using the paid function of this plug-in in the future.

Pawtrailpets
United States
27 days using the app
Channelwill replied October 22, 2024

Thank you for your amazing 5-star review! We’re thrilled to know that our app and services are meeting your needs and exceeding your expectations. Your support is everything to us.
Sincerely,
Trustoo team❤️

November 13, 2024

It's a amazing experience to work with online assistance, they will assist you to fix the issue in a very short time

1% nutrition植物關鍵
Taiwan
3 months using the app
Channelwill replied November 14, 2024

Hi, 1% nutrition植物關鍵!

Thank you so much for your wonderful review! I'm thrilled to hear that you had an amazing experience with our online assistance. We always aim to resolve issues quickly and efficiently, and your feedback reassures us that we’re on the right track. If you need further assistance or have any other questions, don’t hesitate to reach out!

- Trustoo Team

October 1, 2024

Jensen from the support center immediately addressed my issue and offered me a solution. I am very grateful to him, and I appreciate his help.

PedalisaArt
United States
11 months using the app
Channelwill replied October 3, 2024

Your review made our day! We’re so pleased you had a good time with us.
All the best,
Trustoo Team❤️

November 6, 2024

I honestly can say the service is very helpful. They respond almost instantly in chat and the staff actually know how to communicate well. Exceeded my expectations when I requested something that’s not included. Furthermore the application is more user friendly that some competitor apps which I use on other websites. I recommend to choose it.

EMSzero USA
United States
3 days using the app
Channelwill replied November 10, 2024

Thank you so much for your glowing 5-star review! We’re delighted to hear that our app and services are meeting your needs and exceeding your expectations. Your support is truly appreciated.
Kind regards,
Trustoo team❤️

Edited October 24, 2024

Thank you very much Pia for your good service. And many thanks for the good work from Dev Team and the great App. Channelwill has the best Customer service on the whole Shopify Store. Keep up the good work. I really love to work with the Apps from Channelwill.

One Home
Germany
20 days using the app
August 27, 2024

We really like affordable pricing, exciting offers & the customer support of this app. They have recently extend their help in areas where we need a web developer, for card carousel review integration. Their help is beyond our expectations. We save a lot of money in monthly billing compared to our competitors

Thanks You

NATURENEX
United Kingdom
4 months using the app
Channelwill replied September 1, 2024

We can’t thank you enough for your 5-star review! It’s a joy to hear that our app and services are meeting your needs and surpassing your expectations. Your support is highly valued.
Best wishes,
Trustoo team❤️

November 25, 2024

It's been very explanatory and user friendly. And it's adding so much more to my online store.

Honey Babies
South Africa
About 1 month using the app
Channelwill replied November 30, 2024

We appreciate your feedback and are thrilled you enjoyed your visit. Thank you!
All the best,
Trustoo Team❤️

October 18, 2024

Valuable app and professional customer service they helped me, thank you Jensen

HamsterSad
United States
9 months using the app
September 3, 2024

Wonderful app for reviews and easy to manage. thank SHAN for your help. this app with free functions are also too good and easy to design according to our store.

ASAAA
India
7 months using the app
Channelwill replied September 5, 2024

Wow, a 5-star review from you? Thank you so much! We're glad to know that our app and services are making a positive impact on your work or business. We appreciate your trust and loyalty.
All the best,
Trustoo Team❤️