Trustoo.io Product Reviews App

Trustoo.io Product Reviews App

Reviews (5,937)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its responsive support team, user-friendly interface, and valuable features. It is praised for ease of installation, customization options, and tools like the floating bar that enhance store credibility. The ability to import reviews and match store branding adds to its appeal. Additionally, it is noted for being cost-effective, offering good value for managing reviews and improving customer engagement.

November 17, 2023

Atendimento excelente! Obrigada Shan!!

aaguia.com
Brazil
10 months using the app
Channelwill replied November 20, 2023

Muito obrigado por nos deixar uma avaliação de 5 estrelas! Estamos entusiasmados em saber que nosso aplicativo e serviços estão atendendo às suas necessidades e superando suas expectativas. Seu apoio significa tudo para nós.
Tudo de bom,
Equipe Trustoo❤️

August 15, 2023

Jensen is a very helpful customer support she solve my problem from the first time i really appreciate it

jeuta
United Kingdom
10 months using the app
Channelwill replied August 17, 2023

Hello jeuta,

I'm glad to hear that Jensen provided you with helpful support right from the start. Solving your problem on the first try is what we aim for, and I'm pleased it made a positive impact. Thank you for recognizing Jensen's efforts – we truly appreciate your kind words!

Best regards,
Team Trustoo

May 8, 2023

Great app, I am now collecting customers' reviews with images!!! Moreover using the paid plan I can get everything UNLIMITED, thats really awesome!!

inscowgram
United Kingdom
10 months using the app
Channelwill replied May 8, 2023

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Nona❤️

June 28, 2022

Great customer service, they were able to fulfill my requests and were very helpful, especially Nona

monomuse
Poland
10 months using the app
October 26, 2023

work fantastic on my multi language store + instant support

Silenza Gioielli
Italy
10 months using the app
Channelwill replied October 29, 2023

Wow, a 5-star review from you? Thank you so much! We're glad to know that our app and services are making a positive impact on your work or business. We appreciate your trust and loyalty.
All the best,
Trustoo Team❤️

August 24, 2022

Easy to import and nice translation feature. Very easy to add to store, simple import process and allows you to view content before publishing. Nice app.

HomeLyfe Store
United States
10 months using the app
Channelwill replied August 25, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated, Nona

June 13, 2022

Great assistance from Nona. I highly recommend her customer service! She has been very patient and kind with me. Also, Nona is quick with giving me great solutions in every question I asked.

iamluminousliving
United States
10 months using the app
November 4, 2023

Good

Ninfo Tech
Brazil
10 months using the app
Channelwill replied November 6, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo team❤️

January 11, 2024

Happy with the application and the customer service.

Vinyl Shop - RecordPusher
Denmark
10 months using the app
Channelwill replied January 13, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

April 20, 2022

Great App!
Reviews are imported by clicking one button and you have some options like selecting only photo reviews. You can then edit or delete reviews in the manager and also add reviews per .csv file. There are also some display options available.
Customer support is very nice and helpful and replied to me almost immediately.
Highly recommend it.

PolarIced
Germany
10 months using the app
Channelwill replied April 21, 2022

Hello, PolarIced!

You're amazing for expressing your satisfaction by writing as review. It means so much to us. We've work hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!

Best Regards
Nona ^_^