Reviews (5,738)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

June 11, 2024

So far the app works very well, and the support response times are very quick

My Store
United States
About 1 month using the app
Channelwill replied June 16, 2024

We deeply appreciate your 5-star review! It’s wonderful to know that our app and services are meeting your needs and exceeding your expectations. Your support is invaluable to us.

Best regards,
Trustoo team❤️

Edited November 19, 2024

Melhor app de reviews! Além de ser muito útil, tem um excelente suporte.

Aphago
Brazil
Over 1 year using the app
Channelwill replied June 23, 2024

Obrigado pela sua incrível avaliação de 5 estrelas! Estamos entusiasmados em saber que nosso aplicativo e serviços estão atendendo às suas necessidades e superando suas expectativas. Seu apoio é inestimável para nós.

Atenciosamente,
Equipe Trustoo❤️

October 28, 2024

La respuesta a las preguntas la realizan de manera muy rapida y efectiva, me ayudaron a resolver una incopatibilidad con el tema de mi tienda

GOIMPORT
Ecuador
2 days using the app
Channelwill replied October 31, 2024

Agradecemos sus comentarios y nos alegra que haya disfrutado de su visita. ¡Gracias!
Un saludo,
El equipo de Trustoo❤️

July 14, 2024

Melhor suporte que já vi, aplicativo é ótimo também

Inventarion
Brazil
3 months using the app
Channelwill replied July 17, 2024

Olá, Inventarion!

Muito obrigado pelo seu feedback! Ficamos extremamente felizes em saber que você considera nosso suporte o melhor que já viu e que você também acha o aplicativo ótimo. Sua satisfação é nossa maior prioridade, e estamos aqui para garantir que você tenha sempre a melhor experiência possível.

Se precisar de qualquer assistência ou tiver mais alguma dúvida, por favor, não hesite em nos contatar. Estamos à disposição para ajudar!

Mais uma vez, obrigado pelo seu apoio!

Atenciosamente,
Equipe Trustoo

October 9, 2024

Excelente aplicación y muy buen servicio 10/10

colombiaenexpress
Colombia
About 2 months using the app
Channelwill replied October 10, 2024

Hi, colombiaenexpress!

¡Gracias por tu fantástica reseña! Me alegra mucho saber que piensas que nuestra aplicación y servicio merecen un 10/10. Nos esforzamos para ofrecer lo mejor a nuestros usuarios, y comentarios como el tuyo nos motivan a seguir mejorando. Si tienes alguna otra sugerencia o consulta, estamos aquí para ayudarte.

- Trustoo Team

Edited September 6, 2024

Jensen was very pleasant and she resolved my issue promptly.

SHOPLAD
United States
About 2 months using the app
Channelwill replied July 7, 2024

Your phenomenal 5-star review is incredibly appreciated! Finding out that our app and services are hitting the mark and surpassing your expectations fills us with pride. Your belief in us motivates us to do even better.

With warmest regards,
Trustoo team ❤️

August 24, 2024

Faith was very kind and helpful.

bokiro ボキロ
Hungary
About 1 hour using the app
Channelwill replied September 1, 2024

We're genuinely grateful for your stellar 5-star review! Learning that our app and services are not only satisfying but surpassing your expectations is truly gratifying. Your trust means the world to us.
Warmest regards, Trustoo team ❤️

June 8, 2024

Great app, easy to use and set up. Best of all is the customer service which is extremely supportive.

My Store
United States
18 days using the app
Channelwill replied June 10, 2024

We’re so grateful for your 5-star review! It’s fantastic to hear that our app and services are meeting your needs and going beyond your expectations. Your support means the world to us.

All the best,
Trustoo team❤️

July 9, 2024

Customer support was great!

UseGreenProducts.com
United States
26 days using the app
Channelwill replied July 13, 2024

Hi, UseGreenProducts.com!

Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer support. Providing excellent service is our top priority, and we're delighted that we could assist you effectively.

If you have any more questions or need further assistance, please feel free to reach out. We're here to ensure you continue to have a positive experience with our app.

Thanks again for your kind words and support!

Best regards,
Trustoo Team

August 5, 2024

Great app and customer support! Thanks Jensen for the good help and service :)

Amargina
Belgium
About 2 hours using the app