Trustoo.io Product Reviews App

Trustoo.io Product Reviews App

Reviews (1,359)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective review management that boosts trust and conversion rates. Features like lazy loading on the All Reviews page enhance store visuals, while automated review requests and customizable settings save time. The app is noted for its reliability and easy installation. Customer support is frequently praised for being responsive and professional, quickly addressing any issues.

Edited November 14, 2022

Tuve un problema con la traducción y el servicio de atención a clientes es increíble resolvieron el problema inmediatamente, se pusieron en contacto para avisarme que estaba resuelto. Un servicio de 5 estrellas, felicidades por tan excelente aplicación

Moreka Shop
Mexico
3 months using the app
Channelwill replied November 17, 2022

¡Muchas gracias por su alta aprobación! Si hay algo más que podamos hacer, no dude en ponerse en contacto con nosotros. Estamos encantados de prestar nuestras manos. Salud.
Esther❤️

March 27, 2024

Excellent application, it is easy to use and cheaper than other apps.

WeShop365
United States
3 months using the app
Channelwill replied March 28, 2024

Hello there,

Thank you very much for your wonderful feedback! We're thrilled to hear that you find our application easy to use and cost-effective. Providing a user-friendly experience at an affordable price is one of our top priorities.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
Trustoo Team

August 5, 2022

Very good, doesn't slow down the site and looks really nice. I can reccomend it to everyone. Constantly developed, great support :D

CaseWise
Poland
3 months using the app
Channelwill replied August 12, 2022

Thank you so much for your high approval! If there is anything else we can do, please do not hesitate to contact us. We are delighted to lend our hands. Cheers, Nona

September 18, 2024

very nice

Atelier Lily
Netherlands
About 7 hours using the app
Channelwill replied September 20, 2024

Thank you for your kind review! We’re glad that you found the app to be very nice and that it’s meeting your expectations. If you ever have any suggestions or need assistance, feel free to get in touch. We’re always here to ensure that you have the best experience possible with our app.

Edited June 3, 2023

very simple to use as an app, has many modes and options for reviews and the support is great!! I recommend it

R E B D
Italy
3 months using the app
Channelwill replied June 4, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Claire ❤️

November 23, 2022

Really Great User experience, quick and helpful support chat. The app works just perfect. Thanks to Claire and Elly who helped me with my questions. Would definitely recommend!

alamea-shop
Germany
3 months using the app
Channelwill replied November 23, 2022

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️

September 25, 2024

Great help

LuxCanva®
Romania
About 22 hours using the app
Channelwill replied September 27, 2024

Your 5-star review is music to our ears! We're delighted to know that our app and services are making a difference in your work or business. Thank you for choosing us and for sharing your positive experience with others.
All the best,
Trustoo Team❤️

August 20, 2023

I am absolutely thrilled to share my experience with the Trustoo app.
Discovering this app after a deep search has been a game-changer for my business. The app is very user-friendly, it has seamless integration, and the process of importing reviews is straightforward and efficient, requiring minimal effort on my part. The app has too many features with different styles and layouts that I easily customize to fit the look of my store. These bunch of features are available in the free plan, which is perfect for a startup with a limited budget.

The reviews are beautifully formatted to match my store, creating a professional look. It has not only saved me time but also elevated the credibility of my products by showcasing genuine customer feedback. Also, the app can handle a large volume of reviews smoothly.

Speaking of customer service, I am blown away by the responsiveness and dedication of the support team behind this app. Anytime I have a question or needed assistance, their lightning-fast responses amazed me; they are available 24/7. Their willingness to help and even offer tips on optimizing the app's features reflects their commitment to excellence and prioritizing their users' needs.

I'm so glad and very satisfied with my experience, and I highly recommend the Trustoo app. It is an invaluable addition to any Shopify store.

Our Kitchenware
United Arab Emirates
3 months using the app
Channelwill replied August 23, 2023

We're thrilled to hear that you had a great experience with our support team and found the application convenient and easy to use. Thank you so much for taking the time to share your positive feedback and for giving us a 5-star rating! We appreciate your support and look forward to continuing to provide excellent service. Please let us know if you have any questions or need help.

Best regards,
Trustoo Support Team

November 29, 2024

Support quickly!

Trendy Fashion X
Vietnam
35 minutes using the app
Channelwill replied December 4, 2024

Thank you for your positive review! We’re delighted to hear you had a great experience.
All the best,
Trustoo Team❤️

April 6, 2023

Very nice!!!!!

The design is simple and good. They answer questions kindly and quickly.

Thank you :)

韓国惣菜bibim'ネットストア
Japan
3 months using the app
Channelwill replied April 6, 2023

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Nona❤️