Reviews (5,844)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing operational efficiency. It offers responsive customer support, effective review management, and customization options that align with store branding. The app supports multiple languages and has a flexible, affordable pricing structure. Merchants also value the proactive development team for implementing new features quickly, making it a valuable addition to their business tools.

February 23, 2024

poderia ser pelo menos 50 reviws

My Store
Brazil
About 2 months using the app
Channelwill replied February 25, 2024

Olá,

Espero que esta mensagem o encontre bem. Obrigado por reservar um tempo para compartilhar seus comentários conosco. Agradecemos sinceramente a sua contribuição, pois ela nos ajuda a melhorar continuamente nossos produtos e serviços.

Analisamos cuidadosamente seus comentários e sugestões e somos gratos pelos insights que você forneceu. Seu feedback é inestimável para nós, pois nos esforçamos para atender e superar as expectativas de nossos clientes.

Saiba que estamos comprometidos em abordar as áreas que você mencionou e fazer as melhorias necessárias. Nosso objetivo é garantir que cada experiência com nossa empresa seja positiva e agradável para nossos clientes.

Mais uma vez, obrigado por escolher nossos produtos/serviços e por compartilhar sua opinião conosco. Se você tiver mais comentários ou perguntas, não hesite em entrar em contato.

Esperamos atendê-lo novamente em breve.

Atenciosamente,
Equipe Trustoo

April 7, 2024

it was good

J-Homey
United States
10 minutes using the app
Channelwill replied April 8, 2024

Thank you for your feedback on your recent app experience! We appreciate your positive rating. To make it perfect next time, we'd love to know how we can improve. Your insights are invaluable, so please share any suggestions or areas we could enhance.

Your satisfaction is our top priority. Your feedback guides us in refining our services to better match your needs.

Thank you for choosing Trustoo.io. We're here to make your next experience exceptional.

Best regards,
Trustoo team

July 18, 2024

best approach

Walmart mart Store
Pakistan
Channelwill replied September 20, 2024

Thank you for your review, Walmart mart Store! We're pleased that you found our approach the best. Since you left a 4-star review, we'd appreciate knowing if there’s anything we can improve. If you encountered any issues or have suggestions, don’t hesitate to reach out. We’re always here to assist!
Trustoo Team

June 11, 2022

This seller knows how to communicate with buyers as myself she even has a sense of humor as well and is well engaged with your concerns as well as any questions or concerns. I am actually ordering from her again awaiting my second order! She updates you if there is a problem and assure you that your package is coming My sample arrived earlier than what I expected. As a New Business Owner this is the kind of asset I will appreciate from a supplier.

SupremeCops
United States
Over 1 year using the app
Channelwill replied June 11, 2022

Hello SupremeCops,

Thank you for your valuable feedback on us. Thank you for sharing your great experience with the seller that you have business with. This gets our attention and we would like to discuss it in further more details.

I have already sent you an email, could you kindly check it, please. I am looking forward to hearing a response from you. Thank you for your time and have a great day!

Best regards,
Nona|Vstar Support

April 26, 2022

I Like it besides the fact that its free. It doesn't translate but not big deal can't complains besides thats its easy to navigate

Es Bella Boutique
United States
Over 1 year using the app
Channelwill replied April 26, 2022

So glad to hear that you are satisfied with our app! For the translation issue, we are delighted to help you finish the job anytime! Please let us know how we can help you. Have a nice day! Esther

November 28, 2023

Buena atención al cliente.

Eratar
Spain
Over 1 year using the app
Channelwill replied December 4, 2023

Hola, Eratar.

Le agradecemos sinceramente por dejarnos una reseña de 4 estrellas en nuestra aplicación. Su agradecimiento por nuestra pronta respuesta y la facilidad con la que resolvimos el problema significa mucho para nosotros.

Si tiene más comentarios o asuntos específicos que le gustaría discutir, lo que nos permitirá obtener esa quinta estrella, no dude en ponerse en contacto. Estamos dedicados a ayudarle en todas las formas posibles. Sus comentarios son invaluables en nuestra búsqueda por mejorar nuestra aplicación y nuestros servicios.

Deseándole un maravilloso día por delante.

Un cordial saludo,
Trustoo Team

March 19, 2022

I liked the app. It does what is needed. I rate 4 just because I can't change language words. I highly recommend to use.

lojagog
Brazil
12 months using the app
Channelwill replied March 21, 2022

Thank you for recommending our app! We can help you to change the words anytime. Thanks for your suggestion, we will try our best to develop this feature for our users. Regards, Esther

July 22, 2022

suporte muito atencioso, resolveu meu problema, estava tendo dificuldades mas conseguiram resolver.

Ofertas Online
Brazil
11 months using the app
Channelwill replied December 2, 2022

Muito obrigado pela sua avaliação positiva, meu caro amigo. Se precisar de mais ajuda, é só nos avisar. Estamos sempre aqui para você.

Edited December 12, 2022

Very good service , good customer support , very helpful , good communication i will keep using them on my stores, 4 stars!!

thehypnosis
France
11 months using the app
November 26, 2023

I received quick response, and the issue was corrected easily.

Chills Pet Pals
Canada
10 months using the app
Channelwill replied November 27, 2023

Best day, Chills Pet Pals​! 🥰

We want to express our heartfelt gratitude for your 4-star reviews on our app. We're glad to hear that you appreciated our effort in giving you a quick response and that the issue was resolved easily.

If you have any more comments or if there's anything specific you'd like to discuss for us to reach your fifth star, please don't hesitate to reach out. We're here to assist you in any way we can. And, your feedback would help us a lot to improve our app and services. Have a nide day ahead.

Best regards,
Trustoo Team