Reviews (5,634)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective management and display of customer reviews, enhancing trust and credibility with potential buyers. It features a user-friendly interface, customizable widgets, and the ability to import reviews from external platforms like Amazon. The app offers a comprehensive free plan and additional features in the paid tier, such as product groupings, without affecting website speed. Customer support is praised for being responsive and helpful with customizations and timely solutions.
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This seller knows how to communicate with buyers as myself she even has a sense of humor as well and is well engaged with your concerns as well as any questions or concerns. I am actually ordering from her again awaiting my second order! She updates you if there is a problem and assure you that your package is coming My sample arrived earlier than what I expected. As a New Business Owner this is the kind of asset I will appreciate from a supplier.
Hello SupremeCops,
Thank you for your valuable feedback on us. Thank you for sharing your great experience with the seller that you have business with. This gets our attention and we would like to discuss it in further more details.
I have already sent you an email, could you kindly check it, please. I am looking forward to hearing a response from you. Thank you for your time and have a great day!
Best regards,
Nona|Vstar Support
I Like it besides the fact that its free. It doesn't translate but not big deal can't complains besides thats its easy to navigate
So glad to hear that you are satisfied with our app! For the translation issue, we are delighted to help you finish the job anytime! Please let us know how we can help you. Have a nice day! Esther
I liked the app. It does what is needed. I rate 4 just because I can't change language words. I highly recommend to use.
Thank you for recommending our app! We can help you to change the words anytime. Thanks for your suggestion, we will try our best to develop this feature for our users. Regards, Esther
suporte muito atencioso, resolveu meu problema, estava tendo dificuldades mas conseguiram resolver.
Muito obrigado pela sua avaliação positiva, meu caro amigo. Se precisar de mais ajuda, é só nos avisar. Estamos sempre aqui para você.
Very good service , good customer support , very helpful , good communication i will keep using them on my stores, 4 stars!!
otimo cumpri oque falar muito facil de usar. não tivertrabalho pra usar so tinha que ser ilimitada modo Gratuiato
Sou a Claire do suporte. Recebemos seu feedback e notamos que você mencionou que deseja o plano gratuito e ilimitado. Na verdade, você pode importar AVALIAÇÕES ILIMITADAS PARA PRODUTOS ILIMITADOS em um plano gratuito. No entanto, você só pode importar 50 resenhas por importação, mas pode usar o mesmo link ou métodos para importar outras 50 resenhas e ter certeza de que nenhuma resenha duplicada será importada.
Se você tiver dúvidas sobre isso, envie-nos uma mensagem de volta para que possamos ajudá-lo.
Atenciosamente,
Claire
I experienced quick response times from customer service. Special thanks to Shermelia on the customer service team.
The app is easy to use, and the help center is comprehensive and useful. Im liking the app so far.
Thank you for your positive review! So glad to hear that you are satisfied with our customer service. We will keep going to offer better service. Much appreciated, Esther
Great app, simple, useful and customizable. Support very fast and efficient.
Hi there,
Thank you so much for your honest feedback. We know that we still have room for improvement. You can share with us the areas we should work on or if there is anything you can suggest to improve. We consider our user's feedback and prioritize them.
If you need anything, dont hesitate to reach out.
All the best,
Trustoo Team
great customer service, i recommend.very useful product to have. Wish it could import reviews from other source
We appreciate your honest feedback and your 4-star rating. It’s great to know that you are enjoying our app and that you had a smooth installation and usage process. We strive to make our app simple and user-friendly, but also powerful and versatile. We invite you to explore more of our app’s features and benefits and let us know what you think. If you need any assistance or have any suggestions, please don’t hesitate to reach out to us. Thank you for choosing our app. 😊
Trustoo team
It's a pretty decent app, but the best thing yet is the customer support. The app could use some improvement, but I wouldn't complain because issues are promptly resolved by the friendly customer support team.
Thank you so much for your support, my dear friend. We would appreaciate it a lot if you could kindly give us some warm suggestions on improving our app. Thanks again for your positive review~