Reviews (5,741)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

June 20, 2024

Le service client est impeccable ! Jensen à été très à l’écoute, et très professionnel ! Elle représente vraiment le professionnalisme, et a une superbe approche client ! Merci à elle

AL MOUSALYN
France
3 months using the app
Channelwill replied June 23, 2024

Merci beaucoup pour votre avis élogieux 5 étoiles ! Nous sommes ravis d'apprendre que notre application et nos services répondent à vos besoins et dépassent vos attentes. Votre soutien est vraiment apprécié.

Cordialement,
L'équipe Trustoo❤️

September 7, 2024

Great help

LiftNation
Germany
About 1 hour using the app
January 7, 2024

Pia was sure to take the time to review my complains because i was using a third app and the review won't display. She was able to fix that in a couple of time. Also What is cool about this app is that you can import review from other platform very interesting

Essentique
United States
5 months using the app
Channelwill replied January 8, 2024

Hi Essentique,

Thank you for sharing your experience! We're glad Pia could address your concerns promptly. It's fantastic to hear that you find the review import feature interesting. If you have more feedback or questions, feel free to let us know. We're here to help!

Warm regards,
TEAM TRUSTOO

August 30, 2024

muito bom

La Pet
Brazil
About 1 hour using the app
Channelwill replied September 1, 2024

Agradecemos imensamente sua fantástica avaliação de 5 estrelas! É maravilhoso saber que nosso aplicativo e serviços não estão apenas atendendo, mas superando suas expectativas. Seu endosso é inestimável para nós.
Tudo de bom, equipe Trustoo ❤️

December 4, 2023

Just Installed trustoo when I was trying different apps for reviews on my website, but after installing trustoo, i never had to look for another review app. The interface of the app is super easy to work with and the customer support is absolutely amazing, they are always there to help. Just love the interface and the customer support.

The Beauty Wish - Shop Beauty Essentials Skincare, Haircare & More
United Kingdom
5 months using the app
Channelwill replied December 5, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

March 2, 2024

Amazing!! The only app who really worked on my store, and the best part is, their support is outstanding! Even on the weekends, I could get a reply from Pia in a very short time, and not only have my problem sorted out, but also got everything explained and detailed to me. 1000% recommend.

Mellow
Brazil
3 months using the app
Channelwill replied March 5, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

February 29, 2024

Great. I have used this app previously in another store. The staff are always friendly and reply very quickly.

The only issue I have experienced is the review stars can only be displayed on one featured product on the homepage - unless you ask Trustoo to fix it. There is no way to do this yourself - as far as I am aware. But as I said, they reply and fix it quickly.

I recommend this app.

Mirphys
New Zealand
5 months using the app
Channelwill replied March 2, 2024

Your glowing 5-star review has brightened our day! We're thrilled to learn that our app and services are not only meeting your needs but also exceeding your expectations. Thank you immensely for your unwavering support.

Warm regards,
The Trustoo Team ❤️

June 11, 2024

very good, quick response, responsive and friendly.

ECUHOGAR
Ecuador
About 2 months using the app
Channelwill replied June 16, 2024

Thank you for your incredible 5-star review! We’re thrilled to learn that our app and services are meeting your needs and exceeding your expectations. Your support is invaluable to us.

Best regards,
Trustoo team❤️

July 8, 2024

it is great!

EMI MERCH
Colombia
3 months using the app
Channelwill replied July 13, 2024

Hi, EMI MERCH!

Thank you for your feedback! We're thrilled to hear that you think our app is great. Your satisfaction is our priority, and we're committed to providing you with an excellent experience.

If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure you continue to have a positive experience with our app.

Thanks again for your support!

Best regards,
Trustoo Team

June 10, 2024

I like the App and today I've got a good suport from the team. Note 10 !!!

PrimeKool
Brazil
5 months using the app
Channelwill replied June 16, 2024

Thank you so much for your glowing 5-star review! We’re delighted to hear that our app and services are meeting your needs and exceeding your expectations. Your support is truly appreciated.

Kind regards,
Trustoo team❤️