Trustoo.io Product Reviews App

Trustoo.io Product Reviews App

Reviews (1,361)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective review management that boosts trust and conversion rates. Features like lazy loading on the All Reviews page enhance store visuals, while automated review requests and customizable settings save time. The app is noted for its reliability and easy installation. Customer support is frequently praised for being responsive and professional, quickly addressing any issues.

August 19, 2024

Bei Fragen oder wenn Hilfe benötigt wird, wird direkt geantwortet und geholfen! danke

Schnurlos Schön Germany
Germany
About 6 hours using the app
August 4, 2024

nothing for the moment

YITÚ
France
About 15 hours using the app
Channelwill replied September 20, 2024

Thank you for your review, YITÚ! We're happy that everything is going well, but we saw you left a 4-star rating. If there’s anything we could do to enhance your experience, we’d love to hear from you. Feel free to contact us anytime, and we’ll be here to help!
Trustoo Team

November 13, 2023

Good team behind a good product. Always there to help.

Xigfireon
United States
6 days using the app
Channelwill replied November 14, 2023

Hello,

Thank you for your kind words! We're thrilled to hear that you appreciate our team and find our product good. Providing helpful support is our priority, and we're glad to know that we've been able to assist you. If you have any more comments or if there's anything specific you'd like to discuss, please don't hesitate to reach out. We're here to assist you in any way we can.

Warm regards,
Trustoo Team

January 26, 2024

They app is good and their customer service is what i love

M&U Skin and Beauty
India
6 days using the app
Channelwill replied January 28, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

May 21, 2024

非常棒,每次都完美解决了

Negusy
Hong Kong SAR
6 days using the app
Channelwill replied May 24, 2024

谢谢,谢谢,谢谢您的五星级评价! 我们很高兴通过我们的应用程序和服务赢得了您的信任和忠诚。 您的反馈激励我们继续改进并提供卓越的服务。
一切顺利,
Trustoo团队❤️

December 14, 2023

Great app, super support!!! Thanks Shan!

Hexago
Estonia
6 days using the app
Channelwill replied December 15, 2023

Hey Hexago,

We're delighted that Trustoo is the best app for your store! 🌟 If there's anything else we can do for you or if you have more suggestions, feel free to let us know.

Warm regards,
Shan | Trustoo Support

January 6, 2023

Awesome review app, I used it for a few weeks, easy use, and always someone online to help you is good.

EchiQ
China
6 days using the app
Channelwill replied January 6, 2023

Thank you so much for your high approval! If there is anything else we can do, please do not hesitate to contact us. We are delighted to lend our hands. Cheers.
Nona❤️

June 5, 2023

Great!!!
Molto disponibile per aiutare...
Mi è piaciuto molto!!!
Andate sempre avanti cosiiii.
Ti aiutano con screenshot e commenti anche...

Le bon ecolier
France
6 days using the app
Channelwill replied June 5, 2023

Grazie per la tua recensione a 5 stelle! Siamo così felici di aver guadagnato la tua fiducia e lealtà con la nostra app e i nostri servizi. Il tuo feedback ci motiva a continuare a migliorare e fornire un servizio eccezionale.

Ti auguro il meglio,
Team di supporto Trustoo

Edited November 14, 2024

Nedadří se mi to nastavit.

TEE Design CZ
Czechia
6 months using the app
Channelwill replied May 22, 2024

Děkujeme, že jste nám zanechali 5hvězdičkovou recenzi! Jsme nadšeni, že naše aplikace a služby splňují vaše potřeby a předčí vaše očekávání. Vaše podpora pro nás znamená vše.
Vše nejlepší,
Tým Trustoo❤️

February 20, 2024

Shan was very kind and responded quickly, handling my inquiries with great care. Despite my limited English, she also communicated in Japanese, making it possible for my requests to be fulfilled. I appreciate it very much. I'm glad I used this app. With the support team available, I feel confident using this app even if issues arise in the future.

私の担当をしてくれた方はとても丁寧に、かつ迅速に対応してくれました。私のつたない英語でも、担当の方が日本語翻訳を使ってコンタクトを取ってくれました。今後問題が起きても安心してこのアプリを使うことが出来そうです。ありがとうございます。

Ocean Leather
Japan
6 days using the app
Channelwill replied February 22, 2024

Ocean Leather, ありがとうございます for your detailed feedback! We're delighted to hear about your positive experience with our support team, especially with the assistance provided by Shan. Ensuring effective communication and support regardless of language barriers is important to us, and we're glad we could assist you in Japanese. Your satisfaction and confidence in using our app mean a lot to us, and we're here to support you every step of the way. If you have any further questions or need assistance in the future, please don't hesitate to reach out. またのご利用をお待ちしております!

Best regards,
Shan - Team Trustoo