Trustoo.io Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,902)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer trust and engagement through efficient review management. They praise its user-friendly interface, rapid feature implementation by the support team, and effective customization options. Key features include review importation, follow-up emails, and multilingual support, making it a cost-effective solution for global clientele. Merchants appreciate the significant positive impact on their business.
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Melhor app de reviews! Além de ser muito útil, tem um excelente suporte.
Obrigado pela sua incrível avaliação de 5 estrelas! Estamos entusiasmados em saber que nosso aplicativo e serviços estão atendendo às suas necessidades e superando suas expectativas. Seu apoio é inestimável para nós.
Atenciosamente,
Equipe Trustoo❤️
Very thanks
Very timely help to users
We’re extremely thankful for your 5-star review! It’s fantastic to hear that our app and services are meeting your needs and going beyond your expectations. Your support is crucial to us.
Warm regards,
Trustoo team❤️
Thank you Jensen, excellent support as always
Thank you immensely for your 5-star review! We’re overjoyed to hear that our app and services are meeting your needs and exceeding your expectations. Your support is deeply appreciated.
All the best,
Trustoo team❤️
Very good app and very very quick and friendly support. Thank you so much and keep up the good work!! <3
Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Pia❤️
Trustoo, once my favorite review app, has taken a disappointing turn. Recently, they've implemented drastic restrictions on the free version, limiting users to a paltry 20 reviews per product. This pales in comparison to competitors.
To make matters worse, Trustoo's customer service lacks empathy. Attempts to address concerns are met with automated responses, showing a disregard for loyal users.
The final straw was being blocked from leaving a review. Trustoo seems more interested in stifling user input than fostering it.
In short, Trustoo is now overpriced for its limited features and indifferent to user feedback. Look elsewhere for a better experience.
Hi Holibag,
Thank you for your feedback, and we are sorry for any unpleasant experience that you might have had. Regarding the recent update of the app, the developers made this adjustment to balance the service being provided to our loyal customers and also to manage the operational expenses of the app.
Upon checking, we did not receive any messages or emails from you, and we do not have any recent history of conversation indicating that you have reached out to our customer service. Please do not hesitate to contact us if you need further assistance or have other concerns. We are always here to help. 😊
All the best,
Trustoo team❤️
loved the app! It's incredibly user-friendly and seamlessly integrates with my store. Plus, the customer support team is absolutely amazing, always quick to respond, and super helpful whenever I have questions or need assistance. Highly recommend to any store owner looking to boost trust and credibility with customer reviews!
Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Trustoo Team❤️
CI would like to thank Shans and the entire Trustoo team for their excellent work, helping me resolve all the integration issues with my online store,and my restriction problem was resolved. thank you very much for everything!
Obrigado um milhão de vezes pela avaliação de 5 estrelas! Estamos entusiasmados em saber que nosso aplicativo e serviços estão atendendo às suas necessidades e até superando suas expectativas. Seu apoio é profundamente apreciado.
Tudo de bom,
Equipe Trustoo❤️
The app support is super easy and great. Loved it
We can’t thank you enough for your 5-star review! It’s a joy to hear that our app and services are meeting your needs and surpassing your expectations. Your support is highly valued.
Best wishes,
Trustoo team❤️
bien y ayudan bastante rapido
Muchas gracias por tu comentario positivo. Nos alegra saber que nuestro equipo fue rápido en ayudarte y que tuviste una buena experiencia con el servicio. Si alguna vez necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. Estamos aquí para apoyarte en cada paso de tu negocio.