Reviews (5,749)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and ability to enhance trust through customer reviews. Key features include customizable widgets, follow-up emails, and the ability to import reviews from platforms like Amazon. It supports multiple languages, operates smoothly, and offers excellent customer support that assists with customization and technical issues. Merchants recommend it for boosting customer engagement and trust.

December 16, 2023

It is the best rewiew app in free . i love using it smd the customer support is also good

Nex Gen Mart
United States
4 months using the app
Channelwill replied December 18, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

February 19, 2024

Its a useful app for getting reviews on our store.

LUÇE HUB
Pakistan
2 months using the app
Channelwill replied February 20, 2024

We're delighted to hear that you find our app useful for getting reviews on your store! Reviews are such an important aspect of building trust and credibility with customers. If you ever need any assistance or have any feedback for us, feel free to reach out.

Thank you for choosing Trustoo!

Best regards,
Trustoo Team

Edited January 2, 2024

The service solved my problem quickly, I thank this application for its professionalism.

Kalynna
France
6 months using the app
Channelwill replied December 26, 2023

Thank you for getting in touch with us. I appreciate your patience regarding the translation synchronization process after importing reviews into our system.

Rest assured that all of your reviews now are completely translated into English. Please be aware that the synchronization of translation duration varies based on the review volume in your store. Generally, it might take some time for the translations to fully synchronize. I recommend allowing 1-2 hours for the changes to take effect. Should the issue persist beyond this time frame, please don't hesitate to reach out for further assistance. Our team is here to help.

I also want to extend our sincerest apologies for the delay in our response last night. Our communication platform experienced an unexpected outage, preventing us from promptly attending to your needs. I understand how this may have negatively impacted your experience, and for that, we are genuinely sorry.

Your satisfaction is of utmost importance to us, and we are committed to resolving any issues you may encounter. If there's anything else we can assist you with, please feel free to let us know.

Thank you for your understanding and continued support.

Best regards,
Trustoo Support

June 5, 2024

Simple and nice app, that is easy to use. Very quick feedback in the chat, when i needed some help.

Suzannes Hudpleie
Norway
About 1 hour using the app
Channelwill replied June 8, 2024

Thank you for your amazing 5-star review! We’re thrilled to know that our app and services are meeting your needs and exceeding your expectations. Your support is everything to us.

Sincerely,
Trustoo team❤️

June 6, 2024

SUPER BUENA LA AYUDA Y EL TIEMPO DE RESPUESTA

Puerto Col Store
Colombia
6 months using the app
Channelwill replied June 8, 2024

¡No podemos agradecerle lo suficiente por su reseña de 5 estrellas! Es un placer saber que nuestra aplicación y nuestros servicios satisfacen sus necesidades y superan sus expectativas. Su apoyo es muy valorado.

Los mejores deseos,
Equipo de confianza❤️

April 23, 2024

I would like to thank Ms. Jensen, one of the customer representatives, for her interest and quick answers. This app is great.

CliffSea
United Kingdom
About 1 month using the app
Channelwill replied April 25, 2024

Thank you for taking the time to share your positive experience with us! Ms. Jensen and the rest of our team strive to provide excellent customer service, so it's fantastic to hear that her assistance was helpful and prompt for you. We're delighted that you find our app great, and we'll continue working hard to ensure it meets your expectations. If you ever have any further questions or need assistance, please don't hesitate to reach out.

Warm regards,
Trustoo Team

May 5, 2024

Great easy-to-use app very explanatory. and great support team. ;)

HelloBouquet
United States
4 months using the app
Channelwill replied May 7, 2024

We greatly appreciate your fantastic 5-star review! It's wonderful to know that our app and services are not just meeting but surpassing your expectations. Your endorsement is invaluable to us.

All the best,
Trustoo team ❤️

February 19, 2024

Perfect, really good app and very good support!
It helped me a lot !!!

Visão Mágica
Brazil
About 2 months using the app
Channelwill replied February 21, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

January 17, 2024

I had a great experience with Trustoo.io Product Reviews's support team. When I encountered an issue, they responded swiftly and resolved it efficiently. The representative was knowledgeable and demonstrated a genuine willingness to help. I appreciate their prompt assistance and commend their commitment to customer satisfaction. Highly recommended!

NovaVision™
Mexico
About 2 months using the app
Channelwill replied January 20, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️

January 30, 2024

This app is very helpful. The service they provide is great and they help resolve issues in a timely manner. I tried a lot of different apps and finally settled on this one.

MotorClubShop
China
11 days using the app
Channelwill replied February 2, 2024

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.

All the best,
Trustoo team❤️