Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from sources like AliExpress, enhancing customer trust. It offers customization to match store design, supports multiple languages, and auto-translation. Many commend the efficient customer support. The app provides unlimited product reviews in the free plan and features for easy collection and display of customer reviews. It also encourages customer engagement through review request emails and discounts for photo reviews.

September 24, 2023

to esperando ainda, mas meu vizinho disse q é muito bom

Afe Store
Brazil
4 months using the app
Channelwill replied September 25, 2023

Olá Afe Store! Obrigado pela sua avaliação de 4 estrelas. Agradecemos seu feedback e estamos felizes em tê-lo como usuário de nosso aplicativo. Se você tiver alguma sugestão específica ou se houver algo que gostaria que melhorássemos, não hesite em nos informar. Sua opinião nos ajuda a melhorar nossos serviços. Se você tiver mais dúvidas ou precisar de ajuda, sinta-se à vontade para entrar em contato. Estamos aqui para ajudá-lo. - Equipe Trustoo

June 11, 2022

This seller knows how to communicate with buyers as myself she even has a sense of humor as well and is well engaged with your concerns as well as any questions or concerns. I am actually ordering from her again awaiting my second order! She updates you if there is a problem and assure you that your package is coming My sample arrived earlier than what I expected. As a New Business Owner this is the kind of asset I will appreciate from a supplier.

SupremeCops
United States
Over 1 year using the app
Channelwill replied June 11, 2022

Hello SupremeCops,

Thank you for your valuable feedback on us. Thank you for sharing your great experience with the seller that you have business with. This gets our attention and we would like to discuss it in further more details.

I have already sent you an email, could you kindly check it, please. I am looking forward to hearing a response from you. Thank you for your time and have a great day!

Best regards,
Nona|Vstar Support

April 26, 2022

I Like it besides the fact that its free. It doesn't translate but not big deal can't complains besides thats its easy to navigate

Es Bella Boutique
United States
Over 1 year using the app
Channelwill replied April 26, 2022

So glad to hear that you are satisfied with our app! For the translation issue, we are delighted to help you finish the job anytime! Please let us know how we can help you. Have a nice day! Esther

August 4, 2023

great customer service, i recommend.very useful product to have. Wish it could import reviews from other source

Mr Nelsons Dog & Cat Supplies
Australia
8 months using the app
Channelwill replied August 6, 2023

We appreciate your honest feedback and your 4-star rating. It’s great to know that you are enjoying our app and that you had a smooth installation and usage process. We strive to make our app simple and user-friendly, but also powerful and versatile. We invite you to explore more of our app’s features and benefits and let us know what you think. If you need any assistance or have any suggestions, please don’t hesitate to reach out to us. Thank you for choosing our app. 😊

Trustoo team

March 19, 2022

I liked the app. It does what is needed. I rate 4 just because I can't change language words. I highly recommend to use.

lojagog
Brazil
12 months using the app
Channelwill replied March 21, 2022

Thank you for recommending our app! We can help you to change the words anytime. Thanks for your suggestion, we will try our best to develop this feature for our users. Regards, Esther

September 18, 2023

I Am Very Very Happy With this app

UpTrend.pk
Pakistan
2 months using the app
Channelwill replied September 21, 2023

Hi there,

We're delighted to hear that you're very happy with our app! Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience. If there's anything specific you love about the app or any suggestions you have for improvement, please don't hesitate to let us know. We're always striving to make your experience even better, and your input is invaluable. Thank you for choosing our app, and we hope it continues to meet your expectations!

All the best
Trustoo Team

July 22, 2022

suporte muito atencioso, resolveu meu problema, estava tendo dificuldades mas conseguiram resolver.

Ofertas Online
Brazil
11 months using the app
Channelwill replied December 2, 2022

Muito obrigado pela sua avaliação positiva, meu caro amigo. Se precisar de mais ajuda, é só nos avisar. Estamos sempre aqui para você.

Edited December 12, 2022

Very good service , good customer support , very helpful , good communication i will keep using them on my stores, 4 stars!!

thehypnosis
France
11 months using the app
May 26, 2023

otimo cumpri oque falar muito facil de usar. não tivertrabalho pra usar so tinha que ser ilimitada modo Gratuiato

Bom.Caffe
Brazil
9 months using the app
Channelwill replied May 27, 2023

Sou a Claire do suporte. Recebemos seu feedback e notamos que você mencionou que deseja o plano gratuito e ilimitado. Na verdade, você pode importar AVALIAÇÕES ILIMITADAS PARA PRODUTOS ILIMITADOS em um plano gratuito. No entanto, você só pode importar 50 resenhas por importação, mas pode usar o mesmo link ou métodos para importar outras 50 resenhas e ter certeza de que nenhuma resenha duplicada será importada.

Se você tiver dúvidas sobre isso, envie-nos uma mensagem de volta para que possamos ajudá-lo.

Atenciosamente,
Claire

September 15, 2023

ta de graça não sei até quando vai ficar mas está otimo

LojaPrimes
Brazil
2 months using the app
Channelwill replied September 17, 2023

Obrigado, obrigado, obrigado por nos deixar um comentário! Estamos muito felizes por termos conquistado sua confiança e fidelidade com nosso aplicativo e serviços. Seu feedback nos motiva a continuar melhorando e oferecendo um serviço excepcional. Enviamos uma mensagem para você saber mais sobre sua opinião sobre o aplicativo.

Tudo de bom,
Equipe Trustoo❤️