Trustoo.io Product Reviews App
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 5.0 (6,000)
- Developer
- Channelwill
Featured images gallery
Trustoo product review app makes it easy for brands to collect images and videos, build social proof
Trustoo.io, from Channelwill, is a fully customizable solution designed to fit your brand. It serves as a social proof solution, aiding in the establishment and expansion of a reliable brand. Automatically gather product reviews with photos from your customers. Display these reviews in visually appealing widgets to foster trust with visitors and facilitate more informed purchase decisions. Attract new customers through customer referrals and organic search. Enjoy 24/7 multilingual support.
- Display reviews in beautiful widgets, visual editing page for quick use.
- Auto-translate reviews in multi-language and unlimited translation
- Import from AliExpress, 50 items at a time. Unlimited product reviews
- Send automatic review request emails, show discounts for adding a photo
- Get organic traffic by sharing reviews to Facebook, Twitter and Instagram
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
French, English, Spanish, Italian, Japanese, Portuguese (Brazil), Chinese (Simplified), German, Dutch, Portuguese (Portugal), Czech, Danish, Norwegian (Bokmål), Polish, Finnish, Swedish, Turkish, Thai, Chinese (Traditional), and Korean
Works with
- Checkout
- Shopify Flow
- Pagefly
- LOOX
- DSers
- Zendrop
- Aliexpress
- reviews.io
Categories
Campaign types
Managing campaigns
Display options
Pricing
Free
Free
- 50 orders request
- Import 20 reviews per product
- Show 6 reviews per product
- Discount code
- Instagram feed
- Chat support
Basic
$9.99 / month
or $83.92/year and save 30%
150 order requests included, +$9.9 per +200 orders. $1 per translation of 1000 reviews
- 150 orders request
- Show unlimited reviews per product
- Reply reviews
- Google snippet
- Auto translate 1 language
- Auto update reviews
- Images Opt
7-day free trial
Growth
$24.99 / month
or $179.93/year and save 40%
600 order requests included, +$9.9 per +300 orders. $1 per translation of 1000 reviews
- 600 orders review request
- Klaviyo integrated
- Video reviews
- Auto multi language
- Google Shopping
- Product grouping
- Remove Trustoo.io branding
7-day free trial
Unlimited
$99.99 / month
or $599.94/year and save 50%
- All Growth, plus:
- Unlimited orders review request
- Unlimited translate
- Dedicated account manager
- Fully customizable
- 7*24 VIP Support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (6,000)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for boosting trust and conversion rates in their online stores. They praise its user-friendly interface, easy review management, and customizable widgets that integrate smoothly with store themes. The setup process is noted as quick and efficient. The support team is commended for their prompt, professional service, including tasks like theme code editing, even for merchants on free plans.
I'm very impressed with this review app. This is now my second review app, so I was very happy that Trustoo support did most of the leg work importing my old reviews.
The lazy load feature on the All Reviews page is super nice. It adds a beautiful touch of high tech sophistication to any store, and the options for display configurations are abundant and well thought.
If you're a little confused like I was about the translation service, EDIT: Joey's explanation below gives more clarity.
I haven't had Trustoo long enough to know if issues arise that require special assistance. My old review app (who shall remain nameless) was constantly breaking down anytime they did an update or if I updated my theme.
I haven't seen too many complaints about Trustoo breaking down, and by the way, this app has some of the fewest 1 star reviews, especially by ratio of 5 star, most of which are very petty grievances. Trustoo seems like it's a workhorse that can hold up well, and I'll update this over time to keep you in the loop.
I've been selling online for over 20 years, In my opinion, collecting and displaying reviews is the most important function you can install on your store.
Hi Leatherpunk,
This is Joey, the account manager from the Trustoo Team. Thank you so so so much for your thoughtful and detailed review of Trustoo! We're thrilled that you're enjoying the app's features, particularly the lazy load functionality and display configurations^^
I wanted to take a moment to clarify our translation service, as there seems to be a misunderstanding, our translation feature actually does NOT charge based on how many reviews your visitors view or which languages they view them in, here's how it works:
- Each paid plan includes 1,000 review translations as part of the package
- For stores with more than 1,000 reviews, we only charge $1 per additional 1,000 reviews (not per view)
- This is a one-time fee charged only when reviews are first translated, not each time visitors view them
- For example, if you have 3,000 reviews total, you would only pay an additional $2 for the 2,000 reviews beyond your plan's included 1,000
- The translation works for all languages and doesn't charge based on visitor views or interactions
We completely respect your decision to disable the feature if it doesn't suit your needs as an English-language store, but just wanted to ensure you had the correct information about our pricing structure^^
Thank you so much again for highlighting the stability of our app - that's really something we take great pride in! We work hard to ensure updates don't disrupt your store experience. Your perspective as someone with 20+ years of online selling experience is incredibly valuable to us, and we're honored that Trustoo has earned your approval.
If you have any other questions or need assistance, please don't hesitate to reach out! Great thanks to you again and wishing you a successful business and happy life!~❤
Trustoo Team
Trustoo.io is an excellent review app with a clean interface and powerful features. Their customer support is outstanding— they responded to my inquiry almost instantly and resolved my issue within minutes. Highly recommend for anyone looking to boost trust and conversions!
Thank you, thank you, thank you for your 5-star review! We're so happy to have earned your trust and loyalty with our app and services. Your feedback motivates us to continue improving and delivering exceptional service.
All the best,
Trustoo Team❤️
best customer service I ever had. they always tried to help you until you get your problem solved.
We're sincerely thankful for your amazing 5-star review! Discovering that our app and services are not just satisfying but exceeding your expectations is truly uplifting. Your support propels us forward.
Warm regards,
Trustoo team ❤️
Support
App support provided by Channelwill.
Resources
Developer
Launched
January 13, 2022
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