Trustoo.io Product Reviews App

Trustoo.io Product Reviews App

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (1,396)
Developer
Channelwill

Trustoo product review app makes it easy for brands to collect images and videos, build social proof

Trustoo.io, from Channelwill, is a fully customizable solution designed to fit your brand. It serves as a social proof solution, aiding in the establishment and expansion of a reliable brand. Automatically gather product reviews with photos from your customers. Display these reviews in visually appealing widgets to foster trust with visitors and facilitate more informed purchase decisions. Attract new customers through customer referrals and organic search. Enjoy 24/7 multilingual support.

Trustoo.io, from Channelwill, is a fully customizable solution designed to fit your brand. It serves as a social proof solution, aiding in the establishment and expansion of a reliable brand. Automatically gather product reviews with photos from your customers. Display these reviews in visually appealing widgets to foster trust with visitors and facilitate more informed purchase decisions. Attract new customers through customer referrals and organic search. Enjoy 24/7 multilingual support. more
  • Display reviews in beautiful widgets, visual editing page for quick use.
  • Auto-translate reviews in multi-language and unlimited translation
  • Import from AliExpress, 50 items at a time. Unlimited product reviews
  • Send automatic review request emails, show discounts for adding a photo
  • Get organic traffic by sharing reviews to Facebook, Twitter and Instagram
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

French, English, Spanish, Italian, Japanese, Portuguese (Brazil), Chinese (Simplified), German, Dutch, Portuguese (Portugal), Czech, Danish, Norwegian (Bokmål), Polish, Finnish, Swedish, Turkish, Thai, Chinese (Traditional), and Korean

Works with

  • Checkout
  • Shopify Flow
  • Pagefly
  • LOOX
  • DSers
  • Zendrop
  • Aliexpress
  • reviews.io

Pricing

Free

Free

  • 50 orders request
  • Import 20 reviews per product
  • Show 6 reviews per product
  • Discount code
  • Instagram feed
  • Chat support

Starter

$11.99 / month

or $115.10/year and save 20%

$5 per additional 100 orders.

  • 200 order requests
  • Show unlimited reviews
  • Branded email templates
  • Google snippet
  • Reply reviews
  • Webp images Opt

7-day free trial

Growth

$29.99 / month

or $287.90/year and save 20%

$5 per additional 100 orders.

  • 500 order requests
  • Auto reviews
  • Google shopping
  • Product grouping
  • Checkout reviews
  • Video reviews
  • Q&A

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,396)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for efficiently gathering and displaying reviews, boosting trust and conversion rates on product pages. It features a user-friendly interface, automated review requests, and customizable display options. The lazy load feature on the All Reviews page adds a modern touch. The app is noted for its reliability and minimal technical issues. Customer support is praised for its responsiveness and quick feature implementation.

May 21, 2025

Amazing customer service from Jensen, is very fast in responding, understands your problem very quick and directly comes up with a solution.

I recommend this Trustoo.io for anyone looking for reviews on their website, and there are way more features included, such as referrals and review collection through email.

MonEssential
Netherlands
About 1 month using the app
April 22, 2025

I'm extremely happy with Trustoo.io – it’s easy to use, looks professional, and adds real value to my product pages. The customization options and automated review requests save me so much time. Definitely a 5-star app!

VitalMate
Bulgaria
2 months using the app
Channelwill replied May 5, 2025

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re enjoying Trustoo.io and finding it easy to use and valuable for your product pages. We’re also glad that the customization options and automated review requests are saving you time. Your 5-star rating means the world to us, and we’re always here if you need any further assistance.

- Trustoo team❤️

Edited March 7, 2025

I'm very impressed with this review app. This is now my second review app, so I was very happy that Trustoo support did most of the leg work importing my old reviews.

The lazy load feature on the All Reviews page is super nice. It adds a beautiful touch of high tech sophistication to any store, and the options for display configurations are abundant and well thought.

If you're a little confused like I was about the translation service, EDIT: Joey's explanation below gives more clarity.

I haven't had Trustoo long enough to know if issues arise that require special assistance. My old review app (who shall remain nameless) was constantly breaking down anytime they did an update or if I updated my theme.

I haven't seen too many complaints about Trustoo breaking down, and by the way, this app has some of the fewest 1 star reviews, especially by ratio of 5 star, most of which are very petty grievances. Trustoo seems like it's a workhorse that can hold up well, and I'll update this over time to keep you in the loop.

I've been selling online for over 20 years, In my opinion, collecting and displaying reviews is the most important function you can install on your store.

Leatherpunk
United States
18 days using the app
Channelwill replied March 6, 2025

Hi Leatherpunk,

This is Joey, the account manager from the Trustoo Team. Thank you so so so much for your thoughtful and detailed review of Trustoo! We're thrilled that you're enjoying the app's features, particularly the lazy load functionality and display configurations^^

I wanted to take a moment to clarify our translation service, as there seems to be a misunderstanding, our translation feature actually does NOT charge based on how many reviews your visitors view or which languages they view them in, here's how it works:

- Each paid plan includes 1,000 review translations as part of the package
- For stores with more than 1,000 reviews, we only charge $1 per additional 1,000 reviews (not per view)
- This is a one-time fee charged only when reviews are first translated, not each time visitors view them
- For example, if you have 3,000 reviews total, you would only pay an additional $2 for the 2,000 reviews beyond your plan's included 1,000
- The translation works for all languages and doesn't charge based on visitor views or interactions

We completely respect your decision to disable the feature if it doesn't suit your needs as an English-language store, but just wanted to ensure you had the correct information about our pricing structure^^

Thank you so much again for highlighting the stability of our app - that's really something we take great pride in! We work hard to ensure updates don't disrupt your store experience. Your perspective as someone with 20+ years of online selling experience is incredibly valuable to us, and we're honored that Trustoo has earned your approval.

If you have any other questions or need assistance, please don't hesitate to reach out! Great thanks to you again and wishing you a successful business and happy life!~❤

Trustoo Team

Support

App support provided by Channelwill.

Developer

Channelwill

8 The Green Ste A, Dover, DE, 19901, US

Launched

January 13, 2022

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