Overall rating
4.5
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer experience and boosting sales through features like product recommendation and search discovery. Its user-friendly interface and easy navigation are suitable for new merchants and small shops. The reporting/analytics feature is valued for strategy adjustments. The support team is praised for their helpful assistance. High conversion rates are frequently noted.

Edited April 10, 2024

Update: The issue has been resolved, I'm happy.
Everything was working fine until one day. One of the main filters, availability, stopped working. The support can only write half a screen of text about how sorry they are and how they understand how important it is. But the ability to solve the problem is absent. I never thought I would say this, but Shopify support has become more useless than Amazon support.

Ranok Inc
United States
Over 1 year using the app
Shopify replied April 10, 2024

Update: This problem has been fixed now on Shopify's end. As you identified, there was a recent issue specifically with the availability filter, but not all online store themes were affected depending on how the theme was coded. The issue has been patched now.

February 26, 2024

This is a great, easy to use app. works seamlessly on the website and our click rate has increased rapidly already. good reports provide great insight into any missed searches and keywords

Poole Harbour Watersports
United Kingdom
Over 1 year using the app
March 11, 2024

This is an essential app. In my opinion this should be a default part of Shopify.

Carmarthen Camera Centre
United Kingdom
Over 1 year using the app
April 17, 2024

It's a silent seller. Easy to set up and makes searching for product groups so much easier.

Indi Menswear
United Kingdom
About 1 month using the app
Edited January 6, 2024

Update after few weeks of reseach.. The issue was on my side.. I installed the custom code which killed "Search & Descovery" app. Shopify support was so kind to check my templates and point me out the cause of the issue. Great work guys and the app is just what I need for my eshop!

Hello. In general, the app is OK, but it has some flaws, making it impossible to use in my particular case.
1. It lists more products that it's configured manually. For example, you have only 3 products configured manually to be displayed in a certain place, but your template allows for a maximum of 6 products in that position. So this app just adds some random items to the list on top of those added manually.
2. Dawn v12.0 is not supported. I contacted the dev team on the subject, but have received no reply so far. I hope this is because of Christmas vacation time.

PeachPerfectSkin
Lithuania
5 months using the app
Shopify replied January 9, 2024

Glad to hear that it was sorted out and that you find the app useful!

April 13, 2024

not bad for now

Cyvbers
Hong Kong SAR
5 months using the app
March 9, 2024

I absolutely love this app! Thank you Shopify for creating this valuable tool!

Xtian de Medici
United States
About 1 month using the app
January 10, 2024

Orders are not fetching till now - kindly Auto tune up to get healthy targets on Orders for a life time in order to continue to stick on the sales channel. Help this channel : https://nnbshopi.myshopify.com/ and https://nnbglobal.blogspot.com/ encourage me as unselfish of e.commerce, guide the people get the orders and able to pay upcomming fees after the trial period. Make success the trial period. I am unable to do much. Senior Developers may can help us with out our request in " Auto Tune Up " mode.

Please apply marketting places to which countries actually CJdropshipping and Shopify doing well rather Country India. Auto fix for the same. Appreciates the Good Offices

NnbGlobal
India
22 days using the app
April 17, 2024

Great tool. Thanks a lot!

Art House Fashion
United States
About 1 month using the app
March 31, 2024

So far so good I'm still learning and it's fairly intuitive

Beach Pancakes
Australia
8 days using the app