Searchanise Search & Filter , 1,601 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its efficient search and filter function, which enhances the online shopping experience and saves time. It integrates seamlessly with online stores, offers built-in analytics, customization options, and is compatible with other apps. The customer service is praised for quick responses and effective problem-solving. Features like product filters, auto-suggestions, and banners on search results are noted to boost conversion rates. The app can handle large SKU counts and provides an optimized search bar, improving functionality, customer satisfaction, and sales.
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Great app, great functionality
Good product and great support. They helped me to customize the filter to fit my theme correctly. Highly recommend.
Thank you for your kind words! Knowing that you're satisfied in terms of both our product and our support team is priceless.
Best wishes,
Searchanise team
très simple à installer et très pratique pour les recherches... je conseille
This app has some good search features, but there are a few bugs in the system and the customer support is terrible!!! I followed their supplied instructions and spent days assigning colour families, but they don't show as colour swatches on the shop front. I have written to them 3 times to ask for help but have had no reply, but someone has reset all the families previously assigned. soooo frustrating and a massive waste of time.
Hello,
Thank you for taking the time to share your feedback. We are truly sorry to see you had such a frustrating experience with our app!
As I see, one of our articles about colour families was indeed confusing so it's no surprise you had issues with this feature of ours. We apologize for that! Good to see that in the end you received correct instructions.
By the way, our team added the needed details to the article so it doesn't confuse our clients anymore. Thank you very much for drawing our attention to it!
All the best,
Searchanise team
I have been facing some currency issues and trying to contact the team but not getting any response. This is quite a critical issue that needs to be resolved but help support is quite poor.
Hello,
Thank you for leaving your feedback. We are very sorry you didn't receive our reply. As we investigated, the email address you initially contacted us with was incorrect. This is most likely the reason why there was no response from us.
As you took a chance and contacted us again, we replied to the second email. This time, we double-checked the email address but unfortunately, we didn't get any reply from you.
However, if you could only give our app a second chance we would be happy to help you with any difficulties. Just email us at feedback@searchanise.io and we will find a solution.
Let's stay in touch via email!
Best wishes,
Searchanise team
great it works i recommend this app
Excellent value for a search app. My favorite functionality is its ability to display category pages as search pages with built-in filters/etc. Support has been both excellent and not so excellent, but on my latest issue they were rock stars!
My main critique is to provide better matching for search terms without adding synonyms. For example, the app will find product "Focus XT" but not "Focus-XT." I've added a synonym to take care of it, but there should be an option to at least ignore special characters.
This is a brilliant and powerful app that allows customers to navigate through a large catalog of products and content. Highly customizable with quick loading times.
Brilliant app and brilliant customer service. The app is fantastic as it improves the search function on my shopify store in a way I can't describe. The way it looks and works is just brilliant, customers can now shop from the search amongst other things. This is what my store was missing. Support is also very good, they customized my search widget very quickly. The analytics feature is also extremely helpful.
App used to work great. Recently I noticed many of my items were not displaying when searching for our SKU. I was basically told - the platform our search is built on has trouble searching for numbers.
So it is a search app that is not able to search. Go figure.
It has a lot of great features and is pretty robust. However this limitation is mind-boggling, and their response made absolutely no sense. Especially since it worked perfectly fine just a few months ago.
It displays 3 of 11 results when searching for the part number in every instance. Very frustrating. Whatever change they made essentially made the app useless for us, as part number is a major way we search for our store. The native search built into shopify works fine, but somehow this paid app can't do even this basic search.
I will be deleting and looking for another alternative search that can actually do a search.