Searchanise Search & Filter , 1,602 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its efficient search and filter function, which enhances the online shopping experience and saves time. It integrates seamlessly with online stores, offers built-in analytics, customization options, and is compatible with other apps. The customer service is praised for quick responses and effective problem-solving. Features like product filters, auto-suggestions, and banners on search results are noted to boost conversion rates. The app can handle large SKU counts and provides an optimized search bar, improving functionality, customer satisfaction, and sales.
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Good service. They help to solve my problem well. Recommend. .......................................
Thank you for your kind feedback on our customer service work! It means a lot to us and encourages us to keep it up.
Please make sure to always contact us with any questions.
Best wishes,
Searchanise team
Maria and the team are so incredibly helpful and the app has been fabulous so far. I'm really excited to make the most of the capabilities it offers. For a business with a diverse inventory, this app is a dream!
Thank you for the glowing review! We're thrilled that Maria and our team have been incredibly helpful, and we're glad to hear that you're excited about the capabilities our app offers, particularly for businesses with diverse inventories like yours. If you ever have questions or need assistance, feel free to reach out. We're here to help!
Best regards,
Searchanise team
Great support!
Thank you for being so kind! Your positive review serves as confirmation that we are on the right track. Rest assured, we will continue to maintain our high standards.
Best regards,
The Searchanise Team
We are very pleased with the level of customer support as well as the functionality of the app.
Thank you for sharing your opinion on our app and our support here! We are very pleased to see we managed to provide such a positive experience.
Feel free to reach out to us anytime!
Best wishes,
Searchanise team
Searchanise is fantastic to work with. This app is very intuitive and easy to install. If you need help along the way their support team will go out of their way to assist. Absolutely, recommend this app!
Thank you very much for this kind review! It makes us proud as we see we indeed made the installation and setup process intuitive.
We hope you continue enjoying our app as you explore it further. Our support team is already ready to help, by the way. We are happy to see you already had a chance to notice it. Thank you for pointing it out!
Best wishes,
Searchanise team
I have used this app for 4 years.
My store has 3000 different products. The UX for both my customers and my staff is amazing. Its Fast!
The merchandising features are great for upselling. But to be honest, we use it for the speed and the UX.
I have never needed to use there support.
Thank you from the bottom of our hearts for this review! It's amazing to see you've been such a loyal customer and that you've been enjoying Searchanise for such a long time. It's a blessing to see we bring value to your business.
Even though you never needed to reach out to our support team, feel free to do so if there's any question you cannot find an answer to. Our team will be there for you.
Best wishes,
Searchanise team
The interface is just terrible and needs a lot of custom CSS work done to make it look OK. The way they have setup the customization means we end up with a lot of CSS code loading on each page. The style sheet structure is not done professionally. There is almost half a page of code loaded for each product in the search result. For example if you change the color for the price in the search result, it will add a style="color:black;" to EVERY product in the search result. No way to change the font size other than overwriting the CSS which has zero documentations available at the moment.
This is just goes to show they have not done this correctly when it comes to user interface.
Creating filters is also cumbersome and not intuitive compared with other apps.
We couldn't find a way to enable the app only on a single theme for testing and setting up. It enables itself on all themes making it impossible to implement it on a live busy site.
Thank you for sharing your honest opinion on your experience with our app. Undoubtedly, we are very sad to see it was so unpleasant!
We understand that the initial interface can be mismatched with your desired design and we're sorry to know that the customizing options we offer weren't enough. You have a good point here and we will gladly hear more ideas from you on this matter if you choose to share them.
As for CSS code being too heavy, we looked into this issue and couldn't detect it from our end: when we changed the color of prices first with our admin panel settings and then with custom CSS, it didn't end up adding the same code to every product. We would happily look into this problem for you, by the way, because we really do not want you to deal with any problems of this kind.
When it comes to filters, we are sorry to see the process wasn't easy! Again, your ideas would be highly valuable for us because you might notice some things that our eye doesn't catch.
It's all up to you, yet if you consider giving us another chance, we promise to help you as much as can during the whole setup process. One of our agents already reached out to you and shared our guides on CSS and disabling our app in specific themes. We are ready to answer any other questions you have and look into any problems. Our goal is to be there for our clients so please get back to us via email at feedback@searchanise.io and we will do all we can to help you.
Best wishes,
Searchanise team
Fijne app, veel functies zoals verbergen producten, collecties of pagina's in de zoekresultaten. Goed analyse overzicht. Ook prettige hulp. Aan te bevelen
Thank you for your positive feedback! We're delighted to hear that you find our app useful. Your appreciation for the app's functionalities and assistance is truly motivating.
Should you have additional feedback or require further assistance, feel free to reach out. We're here to support you!
Best regards,
Searchanise team
Super und super Service in Sachen Rückmeldung.
Thank you for your kind words! We are doing our best to offer quick and effective customer service and it warms our hearts to see you enjoy the results.
Feel free to ask if any help is needed.
Best wishes,
Searchanise team
Quest'app è fantastica e il customer care è eccezionale, sanno subito individuare le tue esigenze e aiutarti nella configurazione del più bel filtro per il tuo shop. Bravi Bravi Bravi!!!
We cannot express our gratitude for this heartfelt review! Our customer team works hard to help our clients with any queries and we are happy to see it goes go unnoticed.
We will keep improving our app so it gives you even higher profit.
Best wishes,
Searchanise team