Reviews (1,682)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for enhancing search functionality and customer experience, especially useful for stores with large catalogs. It features real-time sync, personalized search results, and customizable sorting and filtering options. The app integrates well with various themes and is noted for its user-friendly setup and reliable performance. Customer support is consistently commended for its responsiveness and effectiveness, providing quick troubleshooting and custom code solutions. Merchants find it invaluable for improving site navigation and product discovery.
Refine
-
By rating
We love the app, easy to install and the support team are great especially Angelina.
This app produces very professional looking results. The degree of customization is very extensive - it is possible to change almost everything. The filtering and the usergroup rules give you a very high degree of flexibility with how to show and manage search results.
We really appreciate you sharing such great feedback on the functionality and the level of control our app allows. Thanks so much for the 5 stars!
Seems to work really well and the customers like it.
Wow, Smart Search App is a must have !!!
The app search response is super fast and offers great extra features like Smart Navigation and integration with Langify a must for Canadian markets.
The price you will pay is really worth compared to the competition.
Great support from Searchanise Team,
Simon from www.illaminous.com
This app is awesome!! I am in free 14 day trial right now but this app searches my whole store within a second
Great search tool. Other searches are limited to product info but I have a lot of extra information on my blog and learning center pages that drive customers to my site. Once they get to www.maitrilearning.com, they need to find whatever topic they are interested in. Searchanise makes that happen.
We have been using instant search till now, this app is a fraction of the price and runs better than the instant search app, there was a couple of niggles with how this app displayed, got in touch with customer service and this has been sorted.
We have also seen our google page speed go up 5 points since swapping from the other search app, so real quick, it now controls our collections, so its well made, good customer service and great value for money.
If you need a search app this is the one to go for.
We know that you don't have an integration with the Wishlist app. However, the Flits developer team wants to talk to you on this issue and they are saying they can solve this issue by coordinating with you. Earlier also we were using your theme along with searchanise but did not face this issue. We along with Flits are waiting for your reply for the Last 2 days but no revert. Ticket #109768
Hello,
Thank you for leaving your feedback for us. We understand your concern and are really sorry that such a delay occurred.
We replied in the mentioned ticket and cc'd the Filts team. We'll be happy to answer all the questions the team has and discuss how their app can be integrated with Searchanise.
We will be looking forward to the reply in the corresponding ticket and are hoping that our cooperation will bring the desired result.
All the best,
Searchanise team
Very fast and great support team. I got help from Anastasia and she was very helpful! This app was the only search app which worked with my translation app weglot. I would highly reccomend it, especially with weglot installed in their store :)
Thank you for your feedback! It's amazing to see our Weglot integration helped you with multilingual search. We are also happy to see our support team was there for you. Anastasia is especially grateful for your kind words.
If you have any new questions, please let us know. Any of our agents would be glad to help!
Best wishes,
Searchanise team
Thought this app had great functionality. We have been using it for months and their support is always responsive. Unfortunately, they did a plan change and we did not realize so we did not select a new plan before the deadline. It is not like we canceled and forgot to turn the app off, they just changed their plans and left us hanging. Instead of reverting back to our normal collection page, this app just acted like our free trial was up and hid all of our products. Even if it was a trial, this app should revert back as if the app was not installed, and not just display nothing on the website!!! We lost out in $1,000s of dollars in revenue while our website was down. This can not be an acceptable way for this app to work. Updated - App developer contacted me and explained why it stopped working. Until they figure out a way to just "disable" the app when a trial ends instead of rendering collection pages useless, I would be very careful.
Hello,
We are very sorry to see you faced this problem! We totally understand how huge it is.
As you contacted us via email as well, we made sure to explain this whole situation to you in detail there. In short, it was all caused by the fact that Filters on collections are set up via HTML files of your theme.
Still, the problem itself was crucial and we understand your frustration. We will consult with our team to find a way to prevent such cases further. Even though it was a negative experience for you, we'd like to thank you for letting us know about it so we can improve our functionality.
If you still have any questions about it or anything else, feel free to contact us via email.
Best wishes,
Searchanise team