Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient search and filter function, which enhances the online shopping experience and saves time. It integrates seamlessly with online stores, offers built-in analytics, customization options, and is compatible with other apps. The customer service is praised for quick responses and effective problem-solving. Features like product filters, auto-suggestions, and banners on search results are noted to boost conversion rates. The app can handle large SKU counts and provides an optimized search bar, improving functionality, customer satisfaction, and sales.

Edited July 6, 2019

This app has been amazing at helping to make our products easier to find. With a large inventory, we struggled for the longest time with collections w/o adequate filters. That's no longer the case thanks to this easy to set up and customize app.

Update: I will change my review to 5 stars when they implement swatches for Shopify (not just for Magento) products in a collection page.

Dapperfam.com
United States
About 1 year using the app
Edited November 28, 2018

A great app in terms of actual search functionality, capturing of the right products and pages, as well as the drop down UI. However, in the absence of options to toggle between search icon / bar and between where we want the same to appear - we've had to get it done externally and that hampers the experience slightly. This would be an extremely valuable addition.

In terms of service, no issues. The team has been prompt, helpful and efficient.

Thephylife
India
About 1 year using the app
February 9, 2023

Actually really good, but some themes now offer almost the same funtions, so that the app was only conditionally necessary.
The point deduction for the fact that the app is not really clear and there were at least initially some problems with the setup.

SellerX Commerce Wholesale Europe
Germany
About 1 year using the app
Searchanise replied February 10, 2023

Hello,

Thank you for taking the time to leave us feedback!

We are truly sorry to see our app wasn't as profitable for you as intended! We are constantly working on improving our product which leads us to the next point you mentioned.

It's sad for us to see that you encountered some problems during the setup process. Our goal is to turn your feedback into improvement from our end. That's why we reached out to you additionally via email to ask you for more details about your experience.

We would appreciate your reply or your new email to feedback@searchanise.io very much! From our end, we are ready to pay full attention to your situation and help you as much as we can.

Best wishes,
Searchanise team

November 27, 2016

Very powerful search app. Good service.

Myexportleftovers
Pakistan
12 months using the app
February 17, 2022

The customer support is excellent, Anastasia was very helpful and sorted out my issue straight away. The functionality of this app is perfect for what we need.

IndustrialComms
United Kingdom
9 months using the app
Searchanise replied June 23, 2022

Thank you very much for the kind words. We are glad to hear that you enjoy our app and support!

Your review is highly positive, but it looks like we still lack something to get all 5 stars. Please don't hesitate to message us at feedback@searchanise.io if you have any suggestions on how we can improve your experience further or experience any issues. We will be happy to help!

March 20, 2019

Excellent value for a search app. My favorite functionality is its ability to display category pages as search pages with built-in filters/etc. Support has been both excellent and not so excellent, but on my latest issue they were rock stars!

My main critique is to provide better matching for search terms without adding synonyms. For example, the app will find product "Focus XT" but not "Focus-XT." I've added a synonym to take care of it, but there should be an option to at least ignore special characters.

Suppz
United States
8 months using the app
November 11, 2020

I have been using Searchanise Smart Search for more than 6 months now. And it has been functioning well for us. Our users especially benefit from instant search suggestions and results. I believe one small improvement will make it more useful for us. In the search results page, for filters, please provide an option to not include new collections by default. We want to manually add only those collections that make sense for filtering / faceted search. Currently, all new collections are automatically added and we need to go and remove manually. This makes it cumbersome for us. What I am asking for is to provide a switch that disables the automatic addition of collections to the filters, by default. All in all, it is a highly reliable app!

MyLang Books
India
8 months using the app
Searchanise replied June 20, 2022

Hello,

Thank you for your kind review! We appreicate your willingness to share your experience with our app here.

As for your desired improvement, we couldn't seem to find any email from you where you mentioned it. If you still need this functionality, feel free to contact us. We will try to come up with a solution for you.

Best regards,
Searchanise team

May 30, 2018

Really nice plugin and not too heavy.

Japan Cute
Italy
8 months using the app
August 5, 2016

Review for https://www.yourdiabeticsupplier.com -
This website search app is useful and definitely priced affordably compared to a few of the other top "Search" apps. It has a lot of customization features on the back end and another great thing is that the format in which it lays out the search results is a plus because it gives a lot of different filter options for the visitors. It suggests the correct products and also has its own algorithm based on previous searches and relevant pages/categories. It has definitely helped my site and with visitors converting to customers.

Yourdiabeticsupplier
United States
7 months using the app
Edited September 9, 2019

Esta app me ayuda a agilizar y dar mejores búsquedas a los usuarios que visitan mi pagina online y la facilidad sin complicaciones para automatizar todo por esto gracias.

malltor
United States
7 months using the app
Searchanise replied September 9, 2019

Thank you so much for sharing your review. Your recommendations mean a lot to us. Our team is dedicated to providing you and everyone else choosing Searchanise with only the best there is to offer, so we'd love to know what we can do to help make our solution work the best for your business. Please contact us at feedback@searchanise.com We are always happy to address any of your concerns.