Smart Search & Instant Search

Smart Search & Instant Search

by Searchanise

Smart Search & Filter, Collection Filters, Cross & Upsell

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    94% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
    (9)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (4)
  • 1 of 5 stars
    1% of ratings are 1 stars

All reviews

21 - 30 of 34 reviews

Happyfamilycompany

Update Review: the developer contact back to me and offer the solution to the bug. After trying to find the replacement apps, the similar issue also occurs. 4-stars for resolution at the end.
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There is a bug in the search box for the one using mobile devices. It has been 4 days and there is no resolution yet. If your customers mostly access your site via mobile devices keep away from this app. Uninstall mine now.

Robinsons Viseo

Nice app. Quite flexible. And powerful, even if sometimes a bit complicated to understand...
The dev team is nice and available to help on the issues.

Dimawell

Excellent. Helps customers to surf the site with ease and get exactly to what they are looking for

Tnt Soccer Shop

Excellent. Helps customers to surf the site with ease and get exactly to what they are looking for a kit faster. I just wish the mobile version was more fluent and not so big on the screen.

Myotakuhouse

Nice app when it works well. However, sometimes, there are items missing and we will need to force re-index.

Otherwise, it's a good search tool.

Freemancave

Tested most apps with similar functionality. Smart Search is supporting Langify, so users can finally search in their own language (at least part of it). It is still strange to me that languages are not in the prime design of a shopping product. But Langify and Smart Search have overcome some of this together. Downside is that Smart Search itself is only in one language...

Mass4d

A very good search app. It is very product-centric. It has many good features that the basic shopify search does not have, like autocorrect, suggestions (while typing).

One feature which could be improved upon:
Even though it finds pages matching the search term, in the reports, it shows as zero, as no products were found.

Froystore

Largely given the options (mainly this versus InstantSearch+), Searchanise is the best available search provider for Shopify.

Our main issue is that the app is still really weak/simplistic when it comes to search. For example, searching "table" on our store pulls up "table lamp" and "table clocks" as top results. Expected top results should be "dining tables" and "coffee tables". Trying to play with synonyms did not work, since it only applies to exact search strings.

In fact, InstantSearch+ seems to be slightly more intelligent since they're able to provide the proper results (emphasis on "slightly" since they failed some basic search tests elsewhere). However, the cost of Searchanise is far superior and they also have some core features that InstantSearch+ does not. InstantSearch+ seems to have had a head start and coasted at this point - and it shows. InstantSearch+'s overall dashboard and "feel" is outdated compared to Searchanise, which we hope will continue to improve.

Another point is customer service - the Searchanise team was very responsive and supportive of the few emails I sent. InstantSearch+'s service felt rather dismissive (a lot of one liners and ignoring some technical questions altogether).

Overall, both apps fall short of what's expected from a power search app. Searchanise wins on affordability, customer support, and a weak competitive field. We'd pay more if the search was more accurate, but, given current lack of core search accuracy, the app still falls short of its main purpose. For a great search example, a competitor like Wayfair's search bar perfectly reflects user intent within the furniture/decor industry (but who knows how many times more they've invested into their technology).

Imaginalwear

So far I really like this app, it's lightning fast, and really feels professional. Boom

Myexportleftovers

Very powerful search app. Good service.