Self FAQ | Help Center Desk

Self FAQ app helps you to create an easy-to-use FAQ page, order tracking widget, contact us form and live chat via WhatsApp for your store. It is a true lifesaver for every e-shop by enhancing customer experience and saving your cost to deal with customer enquiries.

Features:

• Responsive customizable template
• Google FAQ schema support to boost store SEO
• Order tracking widget
• Lots of configuration options for FAQ page
• Drag and drop to sort orders for FAQ categories or questions
• Allow visitors to search for questions
• Show FAQs on any page
• Customizable FAQ page URL
• Receive customer enqury from contact us form
• Solve customer problem quickly via WhatsApp live chat
• Custom CSS
• No copyright on any plan

Unlimited EVERYTHING

• Unlimited FAQs
• Unlimited Categories
• Unlimited FAQ page views
• Unlimited customization
• Unlimited contact email received
• Unlimited WhatsApp live chat

Simple design, beautiful user experience, and easy setup

• Instantly creates your new FAQ page after installation
• Easy user interface to set modifications for your FAQ page and widget
• One click to save and publish the FAQ content
• No coding required

Instantly customer support for enquiries via contact form and live chat

• Receives customer enqieries by email with contact us form
• Answers customer questions timely on WhatsApp chat

Professional order lookup with FAQ widget

• Integrates natively with Shopify's order status page
• Provides full order tracking info (Ordered--Shipped--Delivered) on one page
• Simple user interface with email/phone number and order number fields to track orders anytime

Intergrates natively with our ParcelPanel APP - No.1 order tracking app

• Shows tracking order result directly on the tracking widget with shipment URL
• Directs to landing page of order tracking page provided by Parcelpanel

Optimized for Mobile User experience

• Offers the best customer experience for mobile users with a lot of optimization on mobile devices

Translations

• You can customize the FAQ page/Help Center default texts to suit your store language properly.

More features to come

• Live chat integrations like Tawk.to, Tidio, Shopify chat, Reamaze, etc.