Reviews (802)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface and robust features, including AI and live chat, which enhance customer service efficiency even in its free version. They praise the responsive and professional customer support and appreciate the cost-effectiveness and multilingual support. The app is noted for improving customer interactions and boosting business operations.

January 3, 2025

We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.

QLIFE WELLNESS
United States
3 months using the app
Channelwill replied January 5, 2025

Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, we are committed to provide the best user experience and we will continue to try to better.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
Willdesk Customer Support Team

January 10, 2025

Easy to set up, good to use. Great customer service.

PIDZOOM
United States
About 1 year using the app
Channelwill replied January 12, 2025

Thank you so much for leaving a wonderful review! We're very delighted to hear that you are happy with the support and the platform. We really appreciate your feedback. We promise to continue and maintain high standards in user experience from using the Willdesk.

Feel free to send us a message anytime as you require support. We are available 24/7.

Thanks again!

Emma
Willdesk Customer Support Team

February 4, 2025

great i love this app, support are very available for help

For.me
France
2 months using the app
Channelwill replied February 6, 2025

Thank you so much for your kind words! 😊 We're thrilled to hear that you love the app and that our support team could assist you. If you ever need help, we're always here for you! 🚀💙

Best Regards,

Kim| Willdesk Support Team

January 28, 2025

Great service Kim answers all your questions!
she is attentive to your problem and always finds a solution to solve them! thanks to her!

Rouge Panther
France
8 days using the app
Channelwill replied January 31, 2025

Thank you so much for taking the time to leave a fantastic review! We are delighted that you're happy with the support. We really appreciate your feedback as we continue to try to provide the best user experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
Willdesk Customer Support Team

November 18, 2024

I am very satisfied with the service provided. The agent was responsive and handled my issue promptly. Thank you for the excellent support!

KHATAM
Malaysia
22 days using the app
Channelwill replied November 21, 2024

Thank you for sharing your wonderful feedback! 😊

We’re thrilled to hear that you’re very satisfied with the service and that our team could promptly assist you. Your satisfaction is our priority, and it’s rewarding to know we met your expectations.

Should you need any further assistance or have additional questions, please don’t hesitate to reach out. We’re always here to help!

Best regards,

Kim|Willdesk Support Team of Channelwill

November 8, 2024

I'm really happy with their help. When I have questions, they respond quickly to help me with the app. I really enjoyed my discussions with them. They showed professionalism and commitment through their availability! I highly recommend ! :-)

Boutique Leelooart
Canada
5 days using the app
Channelwill replied November 9, 2024

Thank you for leaving an amazing review! We're very proud to hear that you are happy with the support provided. We really appreciate your feedback and we are committed to maintaining high standards in user experience from the app and the support.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Best regards,

Emma
Willdesk Customer Support Team of Channelwill

October 10, 2024

Very good support. They where presistant and worked to solve my problem.

Sjölotsen
Sweden
11 months using the app
Channelwill replied October 13, 2024

Thank you so much for taking the time to leave an amazing review! We're very proud to hear that you are happy with the support .We really appreciate your feedback. We are committed to maintaining high standards in user experience in using the platform.

Feel free to contact us anytime as you require, we are available 24/7 to provide help. Thank you again!

Emma
Willdesk Customer Support Team

January 8, 2025

Their support is fast and helpful. Things are working well.

Colorado Craft Beef
United States
About 4 hours using the app
Channelwill replied January 9, 2025

Thank you so much for taking the time to leave such a wonderful review! We are delighted that you're happy with support and the app. We really appreciate your feedback, we promise to continue to try to improve users overall experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide help.

Thank you again!

Emma
Willdesk Customer Support Team of Channelwill

January 7, 2025

Excellent!

Wise Choice Supplements
United States
4 months using the app
Channelwill replied January 9, 2025

Thank you for your kind words! 😊 We're thrilled to hear that you're enjoying our service. If there's anything else we can assist you with, feel free to reach out anytime! 💖

Thank you for choosing, Willdesk!

Best Regards,

Kim|Willdesk Customer Support Team

December 26, 2024

Willdesk support teams are extremely patient and helpful. They've gone above and beyond suppporting the implementation of the app. They are affordable and reliable - recommended!

Books Beyond Borders
Singapore
2 days using the app
Channelwill replied December 27, 2024

Thank you so much for taking the time to leave a wonderful review! We are delighted that you're happy with the app and the support you received from the team. We really appreciate your feedback, as we always try to improve users overall experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
Willdesk Customer Support Team of Channelwill