Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

November 29, 2023

I appreciate the recent update to the app and have been enjoying its use. I want to commend Agent Nona for her exceptional assistance in addressing all my queries. She ensured that all my concerns were promptly addressed. Thank you. I plan to upgrade our subscription and continue using this app for the long haul. :)

PARCINQ Official Store
Philippines
Over 1 year using the app
Channelwill replied December 3, 2023

Thank you so much for your positive feedback! 😊 We're thrilled to hear that you're enjoying the recent app update and that Agent Nona provided exceptional assistance with your queries. 🌟 Your commendation means a lot to us! We look forward to having you continue your journey with us and appreciate your plan to upgrade the subscription for the long haul. 🚀 If you ever have more questions or need assistance, feel free to reach out. Happy using! 🌈🙌

Best Regards,
Sophie|Willdesk Team

April 4, 2024

The rep helping me today was fantastic and responded quickly

Glacial Petware
United States
17 days using the app
Channelwill replied April 6, 2024

We're thrilled to hear about your positive experience with our representative! 😊🚀 Providing swift and excellent support is what we strive for. If you ever need further assistance, don't hesitate to reach out!

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

February 28, 2024

Really good customer support and the app is well integrated to the webshop

Crateit
Denmark
About 20 hours using the app
Channelwill replied March 1, 2024

🌟 Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with our customer support and that our app seamlessly integrates with your webshop. 😊 Your satisfaction is our priority, and we appreciate your support! If you ever need assistance, feel free to reach out. 🚀

Best regards,
Sophie | Willdesk Support 💫

February 26, 2024

good customer service ,good APP

EVBASE-Premium EV&Tesla Accessories
Hong Kong SAR
20 days using the app
Channelwill replied February 27, 2024

Thank you for the positive feedback! 😊 We're delighted to hear that you found our app and customer good! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀

Best Regards,
Kim
Willdesk Support Team 🌟

February 20, 2024

Very helpful. I like it so far!!

Radiant Visage
United States
About 1 month using the app
Channelwill replied February 22, 2024

Thank you for your feedback and for sharing your experience! We're delighted to hear that you found our service helpful and that you're enjoying it so far. If there's anything more we can do to enhance your experience or address any concerns you may have, please feel free to reach out. We're here to assist you every step of the way!

Best Regards,
Nona🥰
Willdesk Team

December 26, 2023

Nona helped me a lot! Thanks :)

DoctorEvening
United States
3 months using the app
Channelwill replied December 28, 2023

I'm thrilled to hear that Nona was able to assist you! 🌟 Thanks for your feedback, and if you ever need further help, we're here for you! 😊👍

Best regards,
Sophie | Willdesk Support

January 3, 2024

Nona was great and helpful

Shop Sigvaris
Australia
11 months using the app
Channelwill replied January 6, 2024

I'm thrilled to hear that Nona was fantastic and helpful! 🌟 If you have any more questions or need assistance, feel free to reach out. We're here to help! 😊

Best regards,
Sophie | Willdesk Support

December 28, 2023

I like this app. Great and fast customer support.

Designmycraft
Hong Kong SAR
3 months using the app
Channelwill replied December 30, 2023

I'm thrilled to hear that you're enjoying the app! 😊 Our team is delighted to provide you with great and speedy customer support. If you have any more feedback or questions, feel free to reach out! 🚀👍

Best regards,
Sophie | Willdesk Support

December 29, 2023

Excellent customer service

Denta Forma
Australia
3 months using the app
Channelwill replied December 30, 2023

Thank you for your kind words! 😊 We're thrilled to hear you had an excellent experience with our customer service. If you ever need assistance again, feel free to reach out! 👍🌟

Best regards,
Sophie | Loloyal Support 💫

December 5, 2023

Good so far. Great support and reasonable prices. Its also great that thye have multi language support and user interface

OZ Smart
Australia
2 months using the app
Channelwill replied December 6, 2023

Thank you for your positive feedback! 😊 We're thrilled to hear that you've had a good experience so far. Our team is dedicated to providing excellent support, and we're delighted that you appreciate our reasonable prices. 🌟 It's fantastic to know that our multi-language support and user interface have contributed to your satisfaction. If you have any further comments or suggestions, feel free to share! 🚀

Best Regards,
Sophie|Willdesk Team