Reviews (410)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its AI-powered features that streamline workflow and manage customer inquiries efficiently. Its ability to integrate with Shopify and handle multiple stores is praised for scalability. The mobile enhancements, AI chat, customizable options, and responsive customer support are key highlights. Continuous improvements based on merchant feedback underscore the app's commitment to quality and operational impact.
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Problem fixed within minutes!
Thank you for your kind comment—we’re really glad to hear the issue was resolved quickly!
We always aim to provide a smooth and helpful experience, so if there’s anything we can do to support you further or help you feel fully satisfied with our service, please don’t hesitate to let us know. Your feedback is always appreciated and helps us continue to improve.
Feel free to reach out anytime—we’re here and happy to help.💓
Best Regards,
Nona |Willdesk Customer Support
So far, I’m truly impressed by this app and its prompt, reliable customer support. Although I’m still in the trial period, I’ve already decided to make the switch.
Thank you so much for your kind words! 🌟
We’re thrilled to hear that you’re enjoying the app and that our support team has been able to assist you promptly. It means a lot to us that you’ve already decided to make the switch—even during your trial period!
If you have any questions or need help with setup or features, we’re just a message away. Welcome aboard, and we’re excited to have you with us! 😊
All the best,
Kim|Willdesk Support Team
Very response customer service & engineering team! App is working great so far!!
Thank you so much for taking the time to leave an amazing review! We are so glad that you're happy with the support and the app. We truly appreciate your feedback.
We promise to continue to do best effort in providing the best user experience to everyone.
Kindly feel free to contact us anytime for suggestions, questions and support. We are always available to provide help..
Thank you again for choosing Willdesk!
Emma
Willdesk Customer Support Team
We used to use ZEN DESK.. and was a good system. But for what we need, WILLDESK is more than enough. Flexible, intuitive and with AI now, even better. Support staff is top notch.. all of them are professional and patient. Great all around company.
Thank you so much for taking the time to leave us an amazing review! We are delighted that you're happy with the app and the support team. We really appreciate your feedback, we are committed to provide the best user experience and we will continue to try to better.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team
Very easy to set up and great customer service!!!
Thank you for the fantastic review! 😊
We're so glad to hear that you found the setup process easy and that our customer service team was able to assist you. If you ever need anything else or have questions along the way, we're always here to help!
Best Regards,
Kim|Willdesk Customer Support
Great support and a great platform — wishing you all the best and continued success!
Thank you so much for your kind words! 😊 We're thrilled to hear that you are happy with the support and the app. We really appreciate your feedback🚀. If you ever need further assistance, don’t hesitate to reach out. 💙
We are happy and love to work with you.
We wish you and your store all the best.
Emma |Willdesk Customer Support of Channelwill
I just downloaded the app and had some email integration issues. Support helped and now it is working. great support from Nona.
Thank you so much for taking the time to leave us your amazing review! We are delighted that you received great support and was able to assist you effectively. Your feedback motivates us to keep improving and delivering the best potential experience.
Please feel free to reach out to us as you may need help. We are always available to provide assistance.
Best Regards,
Emma
Willdesk Customer Support of Channelwill
https://www.channelwill.com/
Nona was amazing and very helpful!
Thank you so much for your kind words! We're thrilled to hear that Nona was amazing and helpful with your concerns. We'll be sure to pass along your compliments—she’ll be so happy to hear them! We look forward to hearing you again soon.
Thank you for choosing, Willdesk!
Best Regards,
Kim|Willdesk Support Team
Great support. The team replied to my questions very quickly and solved the problem in no time. The software itself is really good and I would highly recommend it.
Thank you very much.
Thank you for your kind words! 😊 We're thrilled to hear that our support team was able to assist you quickly and effectively, and that you're enjoying the software. Your recommendation means a lot to us! If you ever need further assistance, we're always here to help. 🚀✨
Best Regards,
Kim|Willdesk Support Team of Channelwill
The customer service has been awesome so far and with a little patience I got the chatbot to do exactly what I wanted!
Thank you for your kind words! We're thrilled to hear that our customer service has been helpful and that you were able to set up the chatbot just the way you wanted. 😊
If you ever need further assistance or have any questions, we're always here to help!
Best regards,
Willdesk Customer Support