Reviews (407)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its AI-powered efficiency that simplifies workflows and manages customer inquiries effectively. The support team is noted for being quick and professional, with features like multi-store integration on paid plans and customizable options enhancing brand alignment. Recent updates have improved the mobile experience, and the user-friendly interface facilitates easy setup. However, it currently lacks WhatsApp integration.
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I'm really happy with their help. When I have questions, they respond quickly to help me with the app. I really enjoyed my discussions with them. They showed professionalism and commitment through their availability! I highly recommend ! :-)
Thank you for leaving an amazing review! We're very proud to hear that you are happy with the support provided. We really appreciate your feedback and we are committed to maintaining high standards in user experience from the app and the support.
Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!
Best regards,
Emma
Willdesk Customer Support Team of Channelwill
I am very satisfied with the service provided. The agent was responsive and handled my issue promptly. Thank you for the excellent support!
Thank you for sharing your wonderful feedback! 😊
We’re thrilled to hear that you’re very satisfied with the service and that our team could promptly assist you. Your satisfaction is our priority, and it’s rewarding to know we met your expectations.
Should you need any further assistance or have additional questions, please don’t hesitate to reach out. We’re always here to help!
Best regards,
Kim|Willdesk Support Team of Channelwill
The experience is not bad. The online inquiry service is very good. There is also fqa page building, which is the most needed. Many software do not support it. So choose. More of the service is good
Thank you for taking the time to leave a review! We really appreciate the feedback, making the best user experience is our primary goal. We aim to continue to improve the services we are providing. We are glad that you are happy with the support you received.
Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!
Emma
Willdesk Customer Support of Channelwill
Sehr guer Kundensupport. Hat meine Fragen direkt beantwortet und das innerhalb kürzester Zeit
Vielen Dank für Ihr Feedback 😊.
Wir freuen uns sehr, dass Sie mit der Unterstützung, die Sie erhalten haben, zufrieden sind. Wir wissen die 5 Sterne wirklich zu schätzen.
Wir werden uns auch weiterhin bemühen, allen Nutzern die beste Erfahrung zu bieten.
Sie können sich jederzeit an uns wenden, wenn Sie Unterstützung benötigen, wir sind 24/7 für Sie da.
Nochmals vielen Dank!
Emma
Willdesk Kundenbetreuungsteam von Channelwill
This app initially showed a lot of promise but did not last due to poor instructions and slow support.
Dear Monsta-RC ,
Thank you for taking the time to share your feedback with us. I’m truly sorry to hear that your experience with our app didn’t meet your expectations. It’s disappointing to know that the initial promise you saw was not maintained due to unclear instructions and slower support than you anticipated.
We strive to provide clear guidance and timely support, and it's clear we missed the mark in your case. Your experience is important to us, and we would love the opportunity to make things right. If you're open to it, I’d be happy to personally assist you in addressing any unresolved issues or questions you might have.
Please feel free to reply to this email or reach out directly to our live chat, and we will prioritize getting this resolved for you as quickly as possible.
Thank you once again for your feedback, and we hope to regain your trust. 🌹
Sincerely Yours,
Kim|Willdesk Support Team of Channelwill
perfect
Thank you! 😊 We're thrilled to hear that you find our app perfect for your business! Let us know if you ever need any help. 🚀
Your satisfaction is our priority!
Best Regards,
Willdesk Customer Support
Great service :)
Thank you! 😊 We're glad you’re enjoying our service! If you ever need assistance, feel free to reach out. We're always happy to help! 🚀💙
Best regards,
Kim|Willdesk Support Team
Willdesk support teams are extremely patient and helpful. They've gone above and beyond suppporting the implementation of the app. They are affordable and reliable - recommended!
Thank you so much for taking the time to leave a wonderful review! We are delighted that you're happy with the app and the support you received from the team. We really appreciate your feedback, as we always try to improve users overall experience.
Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.
Thank you again!
Emma
Willdesk Customer Support Team of Channelwill
Ho installato l'App da solo (e capisco ben poco di siti web). Il Bot ha iniziato a rispondere subito ai clienti. Ringrazio infinitamente l'assistenza che mi ha aiutato nei settaggi che non riuscivo a fare da solo. Grazie per la pazienza. l'Agente AI ha appreso da 14 siti web che gli ho dato in pasto e quindi in pochi minuti ne sapeva più di me che vendo questa merce da oltre 10 anni!!!
TOP!
Inoltre ringrazio Nona del servizio di Assistenza WillDesk. Ha avuto una pazienza infinita nell'assistermi. Sono un SuperBooooomer e quindi Nona ha dovuto in pratica settare tutto al mio posto, ma come lo volevo io...... Siamo stati in chat un bel po', abbiamo condiviso decine di screenshot ma ora è tutto perfetto e rimarrà così molto a lungo.
GRAZIE WILLDESK
GRAZIE NONA !!!
Grazie per aver lasciato una recensione straordinaria! Siamo molto orgogliosi di sapere che sei soddisfatto dell'assistenza ricevuta. Apprezziamo molto il suo feedback e ci impegniamo a mantenere alti gli standard dell'esperienza utente dell'app.
Non esiti a contattarci in qualsiasi momento, siamo disponibili 24 ore su 24, 7 giorni su 7, per fornirle assistenza. Grazie ancora!
Cordiali saluti,
Emma
Assistenza clienti Willdesk di Channelwill
功能丰富且有专业指导，指的推荐
非常感谢您在百忙之中留下 5 星好评！我们很高兴您对该软件和所获得的支持感到满意。
我们感谢您的反馈。我们将始终努力不断改进，为大家提供最佳的用户体验。
如有任何建议、问题和支持，请随时联系我们。我们全天候为您提供帮助。
再次感谢您！
艾玛
Willdesk 客户支持团队