Reviews (807)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its scalability, user-friendly interface, and responsive customer support. It offers AI and automation features that enhance customer service efficiency and extensive customization options. The app integrates seamlessly with Shopify and supports multiple languages, improving management of diverse customer interactions. Merchants appreciate the positive impact on customer interactions through advanced chat features.

July 11, 2024

We have just installed and integrated the app, but we can already say that the features are really diverse, and the apps from Channelwill generally seem to contain more than one initially thinks. We immediately had contact with support and spoke with Mariadel, who promptly addressed our concerns and questions and also unlocked some additional features for us. She was very helpful and competent - ...

HalloGeschenk.de
Germany
2 months using the app
Channelwill replied July 13, 2024

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen! Es freut uns zu hören, dass Sie mit den verschiedenen Funktionen unserer App zufrieden ...

December 10, 2024

Application très complète, chat réactif. Je recommande.

Jardin Sans Fin
France
About 1 hour using the app
Channelwill replied December 12, 2024

Merci beaucoup pour vos aimables paroles ! Nous sommes ravis d'apprendre que vous avez trouvé l'application utile et que notre service de chat a été réactif. Votre ...

November 7, 2024

le service chat et assistance, je le trouve dynamique et correcte... merci pour votre assistance.

WENLIK
France
About 2 hours using the app
Channelwill replied November 9, 2024

C'est un plaisir de lire votre commentaire ! Merci d'avoir pris le temps de laisser 5 étoiles ! 🌟 Nous sommes heureux que vous soyez satisfaits de l'assistance. Vos ...

November 30, 2024

perfect

Perfectelena
Belgium
About 1 hour using the app
Channelwill replied December 2, 2024

Thank you so much for taking the time to leave an amazing review! We're very happy to hear that you are happy with the support. We really appreciate your feedback and we are ...

January 16, 2025

문의사항에 대한 답변도 빠르고 처리도 빠릅니다! 자동 번역 기능도 너무 좋아요~ 고객 상담을 편리하게 할 수 있을 것 같아서 기대됩니다.

threetimes
South Korea
3 days using the app
Channelwill replied January 19, 2025

멋진 리뷰를 남겨주셔서 정말 감사합니다! 앱에 만족하셨다니 정말 기쁩니다. 피드백에 감사드립니다. 저희는 플랫폼 사용에 있어 높은 수준의 사용자 경험을 유지하기 위해 최선을 다하고 있습니다.

도움이 필요하시면 언제든지 문의해 주세요. 연중무휴 24시간 언제든지 도움을 드릴 수 있습니다. 다시 한번 감사드립니다! ...

February 26, 2025

功能丰富且有专业指导,指的推荐

us.store.flsun3d
China
About 23 hours using the app
Channelwill replied February 28, 2025

非常感谢您在百忙之中留下 5 星好评!我们很高兴您对该软件和所获得的支持感到满意。

我们感谢您的反馈。我们将始终努力不断改进,为大家提供最佳的用户体验。

如有任何建议、问题和支持,请随时联系我们。我们全天候为您提供帮助。

再次感谢您!

艾玛
Willdesk 客户支持团队

November 12, 2024

Géniale

Custom Joy
France
2 months using the app
Channelwill replied November 14, 2024

Merci beaucoup d'avoir laissé un avis 5 étoiles ! Nous sommes ravis que vous soyez satisfait de l'application. Nous apprécions vraiment vos commentaires et nous nous ...

June 16, 2024

So the far the app is a bit easier to use compared to a previous app i was using and the customer support is brilliant and so helpful.

Lux Pets Inc
United Kingdom
3 months using the app
Channelwill replied June 17, 2024

We hear you! So glad to hear our app is a smoother experience than your previous one, and that our customer support team is shining bright! We're always striving to make ...

July 25, 2024

Packed full of features at a great price. Support is also super quick if you have any questions. We've tried all of the customer service apps and this is by far the best one!

Printibly
Australia
6 days using the app
Channelwill replied July 26, 2024

Thank you so much for your fantastic review! We're thrilled to hear that you find our app packed with features at a great price and that our support team has been super quick ...

July 30, 2024

The best service and best app for CRM, we are very happy with their service.

Balardi
United States
9 months using the app
Channelwill replied August 1, 2024

We are very delighted by your lovely comments! Thank you for taking the time to leave a review. We really appreciate the feedback, making the best user experience is our ...