Reviews (781)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.

March 10, 2024

I have just started using this app and at the moment I am really happy with it. Also the customer service has been first class!

Rogey
United Kingdom
9 days using the app
Channelwill replied March 11, 2024

Thank you for the positive feedback! 😊 We're overwhelmed to hear that you are happy with our services and we're delighted to know that you find our customer support first class! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀

Best Regards,
Kim
Willdesk Support Team 🌟

March 21, 2024

Great and fast support. Thank you

VitaliZEN
United States
About 1 year using the app
Channelwill replied March 22, 2024

Thank you for the positive feedback! 😊 We're overwhelmed to hear that you are happy with our services and we're delighted to know that you find our customer support fast! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀

Best Regards,
Kim
Willdesk Support Team 🌟

May 12, 2024

Its really helpful

The HomeAmour
United Arab Emirates
6 months using the app
Channelwill replied May 14, 2024

Thank you for your feedback! We're delighted to hear that you found our service helpful. If you need any further assistance or have more feedback, feel free to reach out to us. 💞

Best regards,
Mariadel // Willdesk Support 💫

April 8, 2024

I would recommend this to others as it is pretty simple to use and customer support is awesome even or the free plan

eTrixie
Australia
1 day using the app
Channelwill replied April 9, 2024

Thank you so much for your glowing review! 🌟 We're thrilled to hear that you found our platform easy to use and that you received exceptional customer support, even on our free plan! 😊 Your recommendation means the world to us, and we're here to support you every step of the way. If you ever need assistance or have any questions, don't hesitate to reach out. Happy selling! 🛍️🎉

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

May 14, 2024

Después de probar muchas otras aplicaciones para chatbot, me quedo con WillDesk. La plataforma es la más fácil de utilizar, además de que la atención por el chat es excelente. La recomiendo 100%

Maria Manjar
Chile
27 days using the app
Channelwill replied May 15, 2024

¡Gracias por tu maravillosa reseña! Nos alegra mucho saber que has encontrado a WillDesk fácil de usar y que nuestra atención por el chat ha sido excelente. Apreciamos tu recomendación y seguiremos trabajando para ofrecerte el mejor servicio posible. ¡Gracias por elegirnos!

Saludos,
Mariadel 💗
WillDesk Customer Support 🌟

January 19, 2024

Great customer service as always!

Allyzure
Canada
About 2 years using the app
Channelwill replied January 21, 2024

Thank you for your kind words! 😊 Our team is delighted to hear that you had a positive experience with our customer service. If you ever need assistance again, feel free to reach out. 🌟

Best regards,
Sophie | Willdesk Support

December 5, 2023

Good so far. Great support and reasonable prices. Its also great that thye have multi language support and user interface

OZ Smart
Australia
2 months using the app
Channelwill replied December 6, 2023

Thank you for your positive feedback! 😊 We're thrilled to hear that you've had a good experience so far. Our team is dedicated to providing excellent support, and we're delighted that you appreciate our reasonable prices. 🌟 It's fantastic to know that our multi-language support and user interface have contributed to your satisfaction. If you have any further comments or suggestions, feel free to share! 🚀

Best Regards,
Sophie|Willdesk Team

February 7, 2024

we have not been using the app for a long time, in fact very little but it is done well, simple and intuitive. the customer service is magnificent, it has helped us on several occasions to optimize the implementation to the maximum according to our requirements. You can't ask for better. Competitors take notes....

HERO
Italy
About 20 hours using the app
Channelwill replied February 8, 2024

Thank you so much for taking the time to share your experience! 😊 We're thrilled to hear that our app has been serving you well, even in the short time you've been using it. 🚀 Our goal is to provide a simple and intuitive experience, and it's fantastic to know that our customer service team has been there to assist you and optimize the implementation according to your needs. 🛠️ We truly appreciate your positive feedback, and we'll keep working hard to exceed your expectations. 🌟 Cheers to smooth operations and happy customers! 🥳 #CustomerSatisfaction #AppExcellence

Best regards,
Sophie| Willdesk Support

February 9, 2024

The app features are great value for money and the support is unheard of. Excellent support agents with total knowledge about the app. It's really refreshing to be honest, take a chance on WillDesk and see for your self.

Gemstone Buyer
United States
8 days using the app
Channelwill replied February 10, 2024

Thank you so much for your positive review! 😊 We're thrilled to hear that you find our app features to be great value for money, and we're especially glad you appreciate our excellent support agents and their comprehensive knowledge. 🚀 We aim to provide a refreshing experience, and we're delighted that you took a chance on WillDesk. Feel free to reach out if you ever need assistance – we're here for you! 👏🌟

Best regards,
Sophie| Willdesk Support

January 4, 2024

Very good customer support and quick :)

DOLCE AESTHETIC
Greece
8 months using the app
Channelwill replied January 6, 2024

Thank you so much for your positive feedback! 🌟 We're delighted to hear that you found our customer support very good and quick. 😊 Your satisfaction is our priority! If you ever need assistance again, feel free to reach out. 👍

Best regards,
Sophie | Loloyal Support 💫