Reviews (807)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its scalability, user-friendly interface, and responsive customer support. It offers AI and automation features that enhance customer service efficiency and extensive customization options. The app integrates seamlessly with Shopify and supports multiple languages, improving management of diverse customer interactions. Merchants appreciate the positive impact on customer interactions through advanced chat features.

May 30, 2024

Pour le moment l'application à l'air de bien marcher, et le support a été très réactif pour nous aider à résoudre avec succès notre blocage.

Nomadic State Of Mind "FRANCE"
France
14 days using the app
Channelwill replied May 31, 2024

Merci pour votre retour positif ! Nous sommes ravis d'apprendre que l'application fonctionne bien pour vous et que notre équipe d'assistance a pu vous aider rapidement à ré ...

September 8, 2024

Support is so good

La Niche à Jouets
France
2 months using the app
Channelwill replied September 10, 2024

Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support, we really appreciate your feedback. We are committed to ...

August 3, 2024

Wonderful experience. Easy and simple interface..

FashNism
India
4 months using the app
Channelwill replied August 5, 2024

Thank you for taking the time to leave an awesome review! We really appreciate the feedback. Making the best user experience and at the same time keeping it simple in using ...

April 12, 2024

The support is amazing—quick and helpful—and the app runs like a charm! It'd be awesome if there were more customization options to tailor it even more to the store's design needs.

Clark’s Botanicals
United States
4 days using the app
Channelwill replied April 13, 2024

We're thrilled to hear that you're loving our support team's quick and helpful assistance! 🚀 It's fantastic to know that the app is running smoothly for you! 😊 We appreciate ...

March 21, 2024

Great and fast support. Thank you

VitaliZEN
United States
About 1 year using the app
Channelwill replied March 22, 2024

Thank you for the positive feedback! 😊 We're overwhelmed to hear that you are happy with our services and we're delighted to know that you find our customer support fast! If ...

July 2, 2024

Great customer service! Thank you.

Pear Foods
United States
4 months using the app
Channelwill replied July 4, 2024

Thank you so much for leaving a very wonderful review! We're thrilled to hear that you're happy with the customer service provided. Providing the best user experience is our ...

July 26, 2024

Helpful and friendly!

SetsunaEpic
Vietnam
7 months using the app
Channelwill replied July 27, 2024

Thank you so much for your 5-star review! We're thrilled to hear that you found our service helpful and friendly. Your feedback motivates us to continue providing excellent ...

April 8, 2024

I would recommend this to others as it is pretty simple to use and customer support is awesome even or the free plan

eTrixie
Australia
1 day using the app
Channelwill replied April 9, 2024

Thank you so much for your glowing review! 🌟 We're thrilled to hear that you found our platform easy to use and that you received exceptional customer support, even on our ...

July 21, 2024

i would recommend this app because of its great features and layout

Stylish Sphere
Pakistan
3 days using the app
Channelwill replied July 24, 2024

Thank you so much for taking the time to leave such a great review! We are delighted to hear that you are happy with the app features and functions. Feedback keep us ...

May 14, 2024

Después de probar muchas otras aplicaciones para chatbot, me quedo con WillDesk. La plataforma es la más fácil de utilizar, además de que la atención por el chat es excelente. La recomiendo 100%

Maria Manjar
Chile
8 months using the app
Channelwill replied May 15, 2024

¡Gracias por tu maravillosa reseña! Nos alegra mucho saber que has encontrado a WillDesk fácil de usar y que nuestra atención por el chat ha sido excelente. Apreciamos tu ...