Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

October 12, 2023

it is one of the most useful and efficient app on the store... go for it and your live chat, support system & FAQs will be sorted.

Being Sanatan
India
2 months using the app
Channelwill replied October 13, 2023

Thank you for taking the time to leave such a positive review! We're thrilled to hear that our app has been useful and efficient for you. We're dedicated to providing the best possible support system and resources for our users, so we're glad to hear that you've found our live chat, support system, and FAQs helpful. Thanks again for your support!

- Mariadel 💝

July 8, 2023

Great Live Chat and Helpdesk app. Also, the cost is just perfect for all business owners. The customer service is great, they response quickly every day and all day :)

ABOSTOS TUNING & STYLING
Sweden
12 months using the app
Channelwill replied July 8, 2023

Thank you for sharing your positive experience with our Live Chat and Helpdesk app. We're thrilled to hear that you find it great and that the cost is perfect for your business needs. We're also glad that our customer service team was able to assist you quickly and efficiently, and that you appreciate their responsiveness. We strive to provide the best possible service to our customers and we're happy to know that we're meeting your expectations. If you have any further feedback or suggestions, please don't hesitate to let us know. Thank you for choosing our app!

- Mia 💖

June 22, 2023

Amazing customer service, helped me install the FAQ page when I was unable to do this myself! Very helpful.

Naturally Sheepskins
United Kingdom
9 months using the app
Channelwill replied June 22, 2023

Thank you for your kind words! We're thrilled to hear that our customer service team was able to assist you with installing your FAQ page. If you ever need any further assistance, please don't hesitate to reach out to us again. We're always here to help!

- Joewelyn 🌹

December 5, 2023

Great support, it is a great app which fulfills all our wishes

DUEROS
Andorra
1 day using the app
Channelwill replied December 6, 2023

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our app has met all your expectations and that our support has been helpful. If you have any more wishes or questions, feel free to reach out. We appreciate your support! 🙌

Best Regards,
Sophie|Willdesk Team

January 4, 2024

Very good customer support and quick :)

DOLCE AESTHETIC
Greece
34 minutes using the app
Channelwill replied January 6, 2024

Thank you so much for your positive feedback! 🌟 We're delighted to hear that you found our customer support very good and quick. 😊 Your satisfaction is our priority! If you ever need assistance again, feel free to reach out. 👍

Best regards,
Sophie | Loloyal Support 💫

May 10, 2023

App works great. has a nice free option while growing your business. Support is helpful and prompt.

Cannabotech
United Kingdom
9 months using the app
Channelwill replied May 10, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona | Willdesk Support

November 8, 2023

I can believe this is free. There customer support always reply fast and precise. Thanks to Nona for helping me to setup my willdesk. 100% recommend this livechat app!

PlushPond
Malaysia
1 day using the app
Channelwill replied November 10, 2023

We're so glad to hear that you're enjoying Willdesk and that our customer support has been helpful for you! We're proud to offer a free solution that meets the needs of our users, and we're thrilled that you would recommend our livechat app. Thank you for taking the time to share your positive experience with us! If you have any further questions or feedback, please don't hesitate to reach out to us.
Best,
Nona|Willdesk Support Team🥰

Edited July 7, 2023

Mia was very quick and helpful in answering and resolving my questions on this amazing app.

Willdesk will allow me to offer my customers more efficient and personalized assistance in their purchasing process without a doubt.

ZzleepDream
Spain
4 months using the app
Channelwill replied July 7, 2023

Thank you for taking the time to share your positive experience with Mia and our app! We are thrilled to hear that you found her assistance quick and helpful. It's great to know that Willdesk will be able to provide you with more efficient and personalized assistance for your customers. We appreciate your support and hope to continue exceeding your expectations in the future.

- Mia 💖

May 31, 2023

Fantastic customer service and easy integration of the app. Would be much better with more customization options.

Wanvis Wonderland
United States
9 months using the app
Channelwill replied May 31, 2023

Thank you for your feedback! We're glad to hear that you found our customer service fantastic and that our app was easy to integrate. We appreciate your suggestion for more customization options and will certainly take it into consideration as we continue to improve our product. Thank you for choosing our app! We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people.💗
-Nona💗

July 21, 2023

it's very good app, it will help you boost your sales and to interact better with your customers. highly recommended

wellvy wellness store
United Arab Emirates
12 months using the app
Channelwill replied July 22, 2023

Thank you for your positive feedback! We're glad to hear that our app has been helpful in improving your sales and customer interactions. We appreciate your recommendation and hope to continue providing value to you in the future.

- Mia 💖