WD‑Live Chat, Helpdesk,Chatbot , 728 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.
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great customer service they reply fast and solve my problem quickly , friendly and the app is really very good i like using it
Thank you so much for your kind words! We're thrilled to hear that our customer service team was able to provide you with quick and friendly assistance. We're also delighted to hear that you're enjoying our app. We appreciate your support and look forward to serving you again in the future.
- Joewelyn🌹
So far so good. It's customizable and it has everything I need. Also they have an app I use to chat with visitors via iphone. Thank you!
Thank you for your positive review! We're happy to hear that our platform is meeting your needs and that you find our app helpful for chatting with visitors. We appreciate your business and hope to continue providing you with great service.
-nona🌻
I really enjoy this APP. Mia was great at helping me when having issues. They have excellent and prompt customer service. I highly recommend this app for your E-commerce. Thanks again Mia!!!!
Thank you for sharing your positive experience with our app and highlighting our excellent customer service. We're thrilled to hear that Mia was able to assist you promptly and effectively when you encountered issues. We appreciate your recommendation and look forward to continuing to support your e-commerce needs. Thank you again for your kind words!
- Mia💗
Excelente atendimento, foi muito prestativa a Sophie e me ajudou com tudo que precisava! Mesmo sem falar inglês ela foi compreensível com o tempo para que eu pudesse acessar o Google Tradutor e entendesse todas as suas mensagens
Muito obrigado pelas suas amáveis palavras! 😊 Fico feliz por saber que teve uma excelente experiência com o nosso serviço e que a Sophie foi capaz de o ajudar eficazmente. Agradecemos a sua compreensão, e é maravilhoso saber que a comunicação foi facilitada pelo Google Translate. Se tiver mais alguma dúvida ou precisar de ajuda no futuro, sinta-se à vontade para entrar em contacto! 🙌🏼
Com os melhores cumprimentos,
Sophie|Willdesk Team
Customer support is awesome!
Thank you for your kind words! We take pride in providing excellent customer support and we're thrilled to hear that we've met your expectations. If you ever need assistance in the future, please don't hesitate to contact us.💞
Best Regards,
Nona|Willdesk Live Chat Team
Excellent support, excellent app even with the free plan. Looking forward to using it with the clients!
Thank you for your positive feedback! We're thrilled to hear that you're enjoying our app and finding it useful, even on the free plan. We're excited for you to use it with your clients and hope it continues to meet your needs. If you have any questions or concerns, please don't hesitate to reach out to our support team.
-Nona🦋
amzing app , thanks for all , i recommend it for every one i think only one app i need is willdesk ..
Thank you for your amazing review! We're thrilled to hear that you had a great experience with our app and that you would recommend it to others.💗💗 We appreciate your support and hope to continue providing you with the tools you need through Willdesk. Thank you again!😍
-nona🥰
The app is very well designed, with all the futures needed to increase the conversion rate. The customer service is very quick, I specifically spoke with " Nona " who was very helpful and entrertaining as well.
Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you find our app well-designed and that our customer service team was able to assist you quickly and effectively. We appreciate your support and hope to continue providing you with the best possible experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you so much!
-Nona 💗
I am very happy to edit my review after the outstanding customer service I have received since raising some issues in my previous negative review. They identified my concerns immediately and made the necessary improvements.
The app is incredibly easy to set up, and has an ios/android app which is a great bonus for me persoanlaly as I cant always be at my desk.
I can happily recomend Willdesk to any businesses big or small!
Thank you for taking the time to update your review and for giving us the opportunity to address your concerns. We're thrilled to hear that our customer service was able to provide you with the necessary improvements and that you find our app easy to set up. We're glad that our mobile app is a great bonus for you and we appreciate your recommendation to other businesses. Thank you for your support and we look forward to continuing to serve you.
- Joewelyn 🌹
The Live chat support was very helpfull. She was very relaxed and answered all my questions. Thank you
Thank you for taking the time to share your positive experience with our live chat support. We are glad to hear that our representative was able to assist you and answer all your questions. We appreciate your feedback and hope to continue providing excellent service to our customers. 🤗💗
- Sophie🤗💗