WD‑Live Chat, Helpdesk,Chatbot , 725 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.
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Very helpful! Thank you boss for your information and support! I will continue to use it! It would be even better if it could be customized!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Pia | Willdesk Support
Its great!
Thank you so much for your positive feedback! 😊Please know that we are committed to providing seamless and efficient service to you 🌟 Your Satisfaction is our Priority! 🥰
Best regards,
Kim | Willdesk Support
Excellent support, excellent app even with the free plan. Looking forward to using it with the clients!
Thank you for your positive feedback! We're thrilled to hear that you're enjoying our app and finding it useful, even on the free plan. We're excited for you to use it with your clients and hope it continues to meet your needs. If you have any questions or concerns, please don't hesitate to reach out to our support team.
-Nona🦋
amzing app , thanks for all , i recommend it for every one i think only one app i need is willdesk ..
Thank you for your amazing review! We're thrilled to hear that you had a great experience with our app and that you would recommend it to others.💗💗 We appreciate your support and hope to continue providing you with the tools you need through Willdesk. Thank you again!😍
-nona🥰
Assistenza Fantastica competente e precisa, mi hanno assistito in varie fasi della configurazione.
Grazie mille per aver dedicato del tempo a condividere la vostra esperienza! 😊 Siamo entusiasti di sapere che la nostra app vi ha servito bene, anche nel breve periodo in cui l'avete utilizzata. Il nostro obiettivo è fornire un'esperienza semplice e intuitiva, ed è fantastico sapere che il nostro servizio clienti è stato presente per assistervi e ottimizzare l'implementazione in base alle vostre esigenze. 🛠️ Apprezziamo molto il vostro feedback positivo e continueremo a lavorare sodo per superare le vostre aspettative. 🌟 Un saluto alle operazioni senza intoppi e ai clienti felici!
Cordiali saluti,
Kim|Team di assistenza Willdesk
I am very happy to edit my review after the outstanding customer service I have received since raising some issues in my previous negative review. They identified my concerns immediately and made the necessary improvements.
The app is incredibly easy to set up, and has an ios/android app which is a great bonus for me persoanlaly as I cant always be at my desk.
I can happily recomend Willdesk to any businesses big or small!
Thank you for taking the time to update your review and for giving us the opportunity to address your concerns. We're thrilled to hear that our customer service was able to provide you with the necessary improvements and that you find our app easy to set up. We're glad that our mobile app is a great bonus for you and we appreciate your recommendation to other businesses. Thank you for your support and we look forward to continuing to serve you.
- Joewelyn 🌹
The app is very well designed, with all the futures needed to increase the conversion rate. The customer service is very quick, I specifically spoke with " Nona " who was very helpful and entrertaining as well.
Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you find our app well-designed and that our customer service team was able to assist you quickly and effectively. We appreciate your support and hope to continue providing you with the best possible experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you so much!
-Nona 💗
great
🚀 We're thrilled to know you had a positive experience. If there's anything specific you loved or if you have more feedback to share, feel free to let us know. We're here to assist you! 👍🌈🎉
Best Regards,
Nona|Willdesk Live Chat Team
I'm in the process of finding a solution to make the app work seamlessly with my email setup, as unfortunately, the email integration doesn't currently support GoDaddy's Microsoft 365. I have to give kudos to their customer support, though – they've been incredibly helpful! Their response time was impressively quick, and they even offered some valuable suggestions that I'm looking into to potentially resolve my issue. Their support team is top-notch!
Thank you for taking the time to share your experience with our customer support team. We're sorry to hear that you've experienced an issue with the email integration, but we're glad to hear that our team was able to assist you quickly and provide valuable suggestions. We take pride in providing top-notch customer support and we're grateful for your kind words. If there's anything else we can do to help, please don't hesitate to let us know.
-Joewelyn🌹
This app is faultless in every way.
For days, I've been looking for a way to add real-time chat capability to my store, but I haven't been successful.
Many thanks to the group who worked on this app.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mia | Willdesk Support