Reviews (807)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its scalability, user-friendly interface, and responsive customer support. It offers AI and automation features that enhance customer service efficiency and extensive customization options. The app integrates seamlessly with Shopify and supports multiple languages, improving management of diverse customer interactions. Merchants appreciate the positive impact on customer interactions through advanced chat features.

August 20, 2024

great app and customer support

Изкуствени Нокти Chixxie
Bulgaria
17 days using the app
Channelwill replied August 22, 2024

Thank you for your positive feedback! We're delighted to hear that you're enjoying both the app and our customer support. It means a lot to us!

If you need any further assistance, feel free to reach out anytime.

Best regards,

Kim|Willdesk Support Team of Channelwill

May 7, 2024

Good app. easy to use.

CAHIBOY
United States
7 months using the app
Channelwill replied May 9, 2024

Thank you for your kind words! We're thrilled to hear that you find our app easy to use. Making our app user-friendly and intuitive is one of our top priorities, so it's always rewarding to hear when we've succeeded in that goal. If you have any further feedback or suggestions for how we can improve our app, please don't hesitate to let us know. We're always looking for ways to enhance our products and services to better serve our users.

Best Regards,

Kim|Willdesk Support Team

March 14, 2024

The app is fantastic and the customer service is excellent. I am thoroughly pleased with using WillDesk for my website. Nona went above and beyond to help solve problems I raised plus enhancements I wasn't even aware of. 5 stars.

Custom Design Gallery
United States
3 days using the app
Channelwill replied March 17, 2024

Thank you so much for your glowing review! 😊 We're thrilled to hear that you find our app fantastic and that our customer service met your expectations. 🌟 It's fantastic to know that Nona was able to go above and beyond to assist you with solving problems and providing enhancements, even ones you weren't aware of! 🚀 We're grateful for your support and for choosing WillDesk for your website needs. If you ever need further assistance or have any questions, don't hesitate to reach out. ⭐️⭐️⭐️⭐️⭐️

Best Regards,
Sophie
Willdesk Support Team 🌟

May 20, 2024

very Prompt & to the point in addressing the issue

Inntinn.in
India
23 days using the app
Channelwill replied May 21, 2024

Thank you for your kind review! We're delighted to hear that you found our support to be very prompt and to the point in addressing your issue. Providing efficient and effective assistance is a top priority for us, and it's great to know that we met your expectations. If you have any further questions or need additional support, please don't hesitate to reach out. We're here to help!

Thank you again for your feedback and support.

Best regards,

Kim|Willdesk Support Team

July 28, 2024

Eu recomendo muito que instalem, principalmente se você é dropshipper. O suporte deles é maravilhoso, são muito atenciosos e te ajudam com tudo. No entanto, a plataforma deles é bem intuitiva e bem fácil de navegar.

Arqueira
Spain
8 days using the app
Channelwill replied July 30, 2024

Agradecemos a sua recomendação e feedback. Obrigado por dedicar algum tempo a deixar uma avaliação. Fazer a melhor experiência de utilizador e continuar a melhorar os serviços que prestamos são os nossos principais objectivos. Estamos contentes por estar satisfeito com o apoio que recebeu, obrigado pelas suas palavras simpáticas.

Não hesite em contactar-nos a qualquer momento, estamos disponíveis 24/7 para prestar assistência. Mais uma vez, obrigado!

Emma

Willdesk Customer Support of Channelwill

May 29, 2024

fantastic customer service, prompt and professional response

BarberBoss | The UK’s Top Grooming Brand
United Kingdom
About 1 month using the app
Channelwill replied May 30, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our customer service and that you found our responses prompt and professional.Providing excellent customer service is our top priority, and it's incredibly rewarding to know that we've met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help!

Best Regards,

Kim|Willdesk Support Team

May 12, 2024

Its really helpful

The HomeAmour
United Arab Emirates
6 months using the app
Channelwill replied May 14, 2024

Thank you for your feedback! We're delighted to hear that you found our service helpful. If you need any further assistance or have more feedback, feel free to reach out to us. 💞

Best regards,
Mariadel // Willdesk Support 💫

March 26, 2024

Very helpful, fast service! Couldn't have asked for a better experience!

Emergingera
United States
1 day using the app
Channelwill replied March 27, 2024

Thank you so much for your kind words! We're delighted to hear that you found our service helpful and fast. Your satisfaction is our priority, and we're glad we could provide you with a positive experience. If you ever need assistance again in the future, please don't hesitate to reach out.

Best regards,
Mariadel 💗
Willdesk Customer Support 🌟

August 5, 2024

very nice!

Della Home
United States
5 days using the app
Channelwill replied August 7, 2024

Thank you for your kind review! We're delighted to hear that you had a very nice experience with our app. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Kim|Willdesk Support Team

April 4, 2024

The rep helping me today was fantastic and responded quickly

Glacial Petware
United States
17 days using the app
Channelwill replied April 6, 2024

We're thrilled to hear about your positive experience with our representative! 😊🚀 Providing swift and excellent support is what we strive for. If you ever need further assistance, don't hesitate to reach out!

Best regards,
Sophie 💗
Willdesk Customer Support 🌟