Reviews (782)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.

December 19, 2022

super rapide chouette efficace waaaaaaouuuuu
Ride on! ils sont super beaux et gentil mettez des bons avis

accessoires-trikes-et-motos
France
2 months using the app
Channelwill replied December 19, 2022

Merci de nous avoir donné un avis 5 étoiles. Nous sommes vraiment reconnaissants de sentir que nous vous avons bien servi. Nous apprécierons beaucoup votre soutien en nous recommandant à votre ami à propos de notre application, afin que nous puissions aider d'autres personnes. Si vous avez des questions, veuillez nous contacter à tout moment !! Nous serons toujours là pour vous servir !

Cordialement,
Assistance Nona|Willdesk

August 10, 2022

Regina helped me a lot, and activated a lot of premium features for us, fast responding, really helpful app, just perfect.

FRESHENiFY - Customised Air Fresheners
United Kingdom
2 months using the app
Channelwill replied August 10, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

January 9, 2023

This is the best service ever! Very fast reply and the support team are very kind people. Love working with them!

Mirrorcle
Netherlands
2 months using the app
Channelwill replied January 9, 2023

We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel

March 3, 2023

A lot of things to utilize for your store through this app. Very wonderful experience, recommend it for your Store as well.

ProgressionGear
United States
2 months using the app
Channelwill replied March 5, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel|Willdesk Support

April 21, 2022

10/10 für diesen Support. Absolute Empfehlung der App! Die App funktioniert auch super! Alles wird ganz einfach erklärt und wie gesagt der support via Chat ist 1A!

IRRESS BEAUTY | irress.com
Germany
2 months using the app
Channelwill replied April 21, 2022

Hello, IRRESS BEAUTY | irress.com!

Es ist großartig, dass Sie Ihre Zufriedenheit zum Ausdruck bringen, indem Sie eine Bewertung schreiben. Es bedeutet uns so viel. Wir haben hart daran gearbeitet, unseren Kunden das bestmögliche Erlebnis zu bieten. Bitte beachten Sie, dass wir immer offen für Vorschläge sind, wie wir unsere Dienstleistungen weiter verbessern können. Senden Sie uns einfach eine kurze Nachricht im Live-Chat, wann immer wir rund um die Uhr geöffnet haben. Habt einen schönen Tag und bleibt gesund!

Mit freundlichen Grüßen
Nona

August 6, 2022

I needed help upgrading to pro plan for chat and Jessa was lightning quick to help me out she did a great job and I got help right away. he immediately understood me. Great job and great customer service!!

Dir's Factory Store
Japan
2 months using the app
Channelwill replied August 8, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

August 29, 2022

molto disponibile moltto brava professionale ho chiesto un aggiornamento e mi hanno risposto immediatamente consiglio

ADW SHOP
Italy
2 months using the app
Channelwill replied August 29, 2022

Grazie per averci dato una recensione a 5 stelle. Siamo davvero grati di sentire che ti abbiamo servito bene. Apprezzeremo molto il tuo supporto consigliandoci al tuo amico in merito alla nostra app, in modo da poter diffondere aiuto ad altre persone. Se avete domande, vi preghiamo gentilmente di contattarci in qualsiasi momento!! Saremo sempre qui per te per servire!

Distinti saluti,
Nona|Supporto da scrivania

November 23, 2022

Eccezionale.. non ho altre parole!!! Ben fatto, figo, intuitivo e facile da installare. Apre notifiche anche se sei offline una volta che avrai installato l'app da Playstore o Google store. Chat di assistenza a tempo record! meritatissime 5 stelle... ne darei di più!!!

ALICHEETAH
Italy
2 months using the app
Channelwill replied November 23, 2022

Grazie per averci dato una recensione a 5 stelle. Siamo davvero grati di sentire che ti abbiamo servito bene. Apprezzeremo molto il tuo supporto consigliandoci al tuo amico in merito alla nostra app, in modo da poter diffondere aiuto ad altre persone. Se avete domande, vi preghiamo gentilmente di contattarci in qualsiasi momento!! Saremo sempre qui per te per servire!

Distinti saluti,
Ashley|Supporto da scrivania

January 19, 2022

Quick response time and very friendly easy to understand and knew what she was talking about, would reccomend

Reliable Health
Australia
2 months using the app
Channelwill replied January 20, 2022

Hi there,

Thank you for your approval. It's our pleasure to help you. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day~

Regards
Anne

Edited December 21, 2021

It’s great! I have no issues with this app simple, clean and really easy to use I highly recommend this to anyone.

Raw Cut Skateboards
Canada
2 months using the app
Channelwill replied January 8, 2022

Hi there,

Thank you so much for your approval. Your support gives us infinite energy to keep going. If there is anything we could help with, just feel free to contact us.
Thanks again for your support. Have a nice day!

Regards
Anne