Reviews (771)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its scalability and ease of integration with Shopify, making it ideal for small businesses. It is noted for its effective live chat feature and multilingual support, enhancing customer service and catering to a diverse customer base. The app is also cost-effective, with even the free version providing substantial functionality. Merchants appreciate the customization options that allow alignment with their store's aesthetics. The reliable performance on both web and mobile platforms, along with proactive and responsive customer support, is frequently highlighted.

June 16, 2022

Molly, the customer service representative was fantastic! Solved all my problems and helped me with even more things I didn't even know were wrong. Greatly suggest this app!

ToniFlipsCLE
United States
2 months using the app
Channelwill replied June 16, 2022

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willdesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you! !

I wish you a prosperous business and a lot of money!

All the best from,
Willdesk Team

August 22, 2022

**********Väldigt bra support! Fick hjälp av Mona och problemet var löst inom ett par minuter!!!!!! **************

Clinicals Nordic AB
Sweden
2 months using the app
Channelwill replied August 22, 2022

Tack för att du gav oss en 5-stjärnig recension. Vi är verkligen tacksamma över att känna att vi tjänat dig väl. Vi kommer mycket att uppskatta ditt stöd genom att rekommendera oss till dina vänner om vår app, så att vi kan sprida hjälp till andra människor. Om du har några frågor, vänligen kontakta oss när som helst!! Vi kommer alltid att finnas här för dig att tjäna!

Vänliga hälsningar,
Nona|Willdesk Support

December 19, 2022

super rapide chouette efficace waaaaaaouuuuu
Ride on! ils sont super beaux et gentil mettez des bons avis

accessoires-trikes-et-motos
France
2 months using the app
Channelwill replied December 19, 2022

Merci de nous avoir donné un avis 5 étoiles. Nous sommes vraiment reconnaissants de sentir que nous vous avons bien servi. Nous apprécierons beaucoup votre soutien en nous recommandant à votre ami à propos de notre application, afin que nous puissions aider d'autres personnes. Si vous avez des questions, veuillez nous contacter à tout moment !! Nous serons toujours là pour vous servir !

Cordialement,
Assistance Nona|Willdesk

August 10, 2022

Regina helped me a lot, and activated a lot of premium features for us, fast responding, really helpful app, just perfect.

FRESHENiFY - Customised Air Fresheners
United Kingdom
2 months using the app
Channelwill replied August 10, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

January 9, 2023

This is the best service ever! Very fast reply and the support team are very kind people. Love working with them!

Mirrorcle
Netherlands
2 months using the app
Channelwill replied January 9, 2023

We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.

-Mariadel

March 3, 2023

A lot of things to utilize for your store through this app. Very wonderful experience, recommend it for your Store as well.

ProgressionGear
United States
2 months using the app
Channelwill replied March 5, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel|Willdesk Support

April 21, 2022

10/10 für diesen Support. Absolute Empfehlung der App! Die App funktioniert auch super! Alles wird ganz einfach erklärt und wie gesagt der support via Chat ist 1A!

IRRESS BEAUTY | irress.com
Germany
2 months using the app
Channelwill replied April 21, 2022

Hello, IRRESS BEAUTY | irress.com!

Es ist großartig, dass Sie Ihre Zufriedenheit zum Ausdruck bringen, indem Sie eine Bewertung schreiben. Es bedeutet uns so viel. Wir haben hart daran gearbeitet, unseren Kunden das bestmögliche Erlebnis zu bieten. Bitte beachten Sie, dass wir immer offen für Vorschläge sind, wie wir unsere Dienstleistungen weiter verbessern können. Senden Sie uns einfach eine kurze Nachricht im Live-Chat, wann immer wir rund um die Uhr geöffnet haben. Habt einen schönen Tag und bleibt gesund!

Mit freundlichen Grüßen
Nona

August 6, 2022

I needed help upgrading to pro plan for chat and Jessa was lightning quick to help me out she did a great job and I got help right away. he immediately understood me. Great job and great customer service!!

Dir's Factory Store
Japan
2 months using the app
Channelwill replied August 8, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

August 29, 2022

molto disponibile moltto brava professionale ho chiesto un aggiornamento e mi hanno risposto immediatamente consiglio

ADW SHOP
Italy
2 months using the app
Channelwill replied August 29, 2022

Grazie per averci dato una recensione a 5 stelle. Siamo davvero grati di sentire che ti abbiamo servito bene. Apprezzeremo molto il tuo supporto consigliandoci al tuo amico in merito alla nostra app, in modo da poter diffondere aiuto ad altre persone. Se avete domande, vi preghiamo gentilmente di contattarci in qualsiasi momento!! Saremo sempre qui per te per servire!

Distinti saluti,
Nona|Supporto da scrivania

November 23, 2022

Eccezionale.. non ho altre parole!!! Ben fatto, figo, intuitivo e facile da installare. Apre notifiche anche se sei offline una volta che avrai installato l'app da Playstore o Google store. Chat di assistenza a tempo record! meritatissime 5 stelle... ne darei di più!!!

ALICHEETAH
Italy
2 months using the app
Channelwill replied November 23, 2022

Grazie per averci dato una recensione a 5 stelle. Siamo davvero grati di sentire che ti abbiamo servito bene. Apprezzeremo molto il tuo supporto consigliandoci al tuo amico in merito alla nostra app, in modo da poter diffondere aiuto ad altre persone. Se avete domande, vi preghiamo gentilmente di contattarci in qualsiasi momento!! Saremo sempre qui per te per servire!

Distinti saluti,
Ashley|Supporto da scrivania