Reviews (771)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its scalability and ease of integration with Shopify, making it ideal for small businesses. It is noted for its effective live chat feature and multilingual support, enhancing customer service and catering to a diverse customer base. The app is also cost-effective, with even the free version providing substantial functionality. Merchants appreciate the customization options that allow alignment with their store's aesthetics. The reliable performance on both web and mobile platforms, along with proactive and responsive customer support, is frequently highlighted.
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Great so far, just set up so yet to fully use, but a very helpful Customer Services team and easy to set up.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jessa|Willdesk Support
very friendly support and the app is very easy to use. you have a overview over all things. (supported by Molly)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Molly|Willdesk Support
100/10. I'm glad I found this app. It's everything I was looking for. Regarding support, Nona was very nice and helped me with what I needed in a very short time.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Amazing app that provide most of the features that client needs. Super amazing customer service. Fast in respond, kind and helpful. Thank you Esther and Jian for the fast respond. Really appreciate. Highly recommended.
Hello, GEON ALPS!
Thank you for taking the time to share your positive experience with us! Should you need any help along the way, just let us know. We are delighted to lend our hands.
All the best
Nona
This app is intuitive for beginners. I highly recommend someone who needs a live chat function to install Willdesk, which can really help you solve customers' issues.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
The app is very well designed, with all the futures needed to increase the conversion rate. The customer service is very quick, I specifically spoke with " Nona " who was very helpful and entrertaining as well.
Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you find our app well-designed and that our customer service team was able to assist you quickly and effectively. We appreciate your support and hope to continue providing you with the best possible experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you so much!
-Nona 💗
the app is great the customer service and I want to thank personally to a staff called nona she is an amazing staff and she is so nice, really Thank You.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!
Best Regards,
Nona|Willdesk Support
Easy to use and amazing customer service! Even better is that it is free and completely fits our needs :)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Best Regards,
kelly|Willdesk Support
Translation is very fast. Information will not be missed. This app can help your sales grow. I highly recommend using it.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jessa|Willdesk Support
Everything is good except need an APP for my mobile.Simple and functional ,easy to set up.Looking forward to the future feature.
Hello Donodiary,
Thank you for taking time to share your positive experience with us ! Should you need any help along the way, just let us know. We are delighted to lend our hands.
All the best
Esther