Reviews (806)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its scalability, user-friendly interface, and responsive customer support. It offers AI and automation features that enhance customer service efficiency and extensive customization options. The app integrates seamlessly with Shopify and supports multiple languages, improving management of diverse customer interactions. Merchants appreciate the positive impact on customer interactions through advanced chat features.

December 13, 2023

Ehaho Official
China
About 2 months using the app
Channelwill replied December 17, 2023

🌟🌟🌟🌟🌟 Thank you for the five-star review! We're thrilled to hear you had a positive experience with our product/service. If you have any further feedback or suggestions, feel free to share. 😊 We appreciate your support!

Cheers,
Sophie|Willdesk Team💎

February 25, 2024

Chat Charts
United Kingdom
6 days using the app
Channelwill replied February 26, 2024

Thank you for the ⭐⭐⭐⭐⭐ review! 🎉 We're thrilled to hear that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! 🌟😊

Best Regards,
Sophie 💞
Willdesk Team

August 7, 2024

SEAWAVETABLE
Vietnam
8 minutes using the app
Channelwill replied August 8, 2024

We highly appreciate you taking the time to leave very nice review and 5 stars! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep high standards to the services we provide.

Feel free to send us a message if you require any form of support.
We're available 24/7 to provide help. 😊👍

Thanks again!

Emma
Willdesk Customer Support of Channelwill

January 4, 2024

Beishi
China
6 days using the app
Channelwill replied January 5, 2024

Thank you so much for taking the time to rate our app. We truly appreciate your feedback and are thrilled to know that you had a positive experience with us.

At Willdesk, we are committed to delivering exceptional service and are always looking for ways to improve. If there's anything specific you enjoyed about your experience or if there are any areas where you think we could enhance our service further, we'd love to hear more from you.

Your insights are valuable to us, and we are dedicated to ensuring that each customer has an excellent experience. We look forward to the opportunity to exceed your expectations in the future.

Best regards,
Mariadel

January 20, 2024

BIFAMO
Türkiye
About 1 hour using the app
Channelwill replied January 21, 2024

🌟🌟🌟🌟🌟 Thank you so much for the five-star review! We're thrilled to hear you had a positive experience. 😊 Your feedback means a lot to us! If you ever have more to share or any suggestions, feel free to reach out. 🚀 #HappyCustomer

Best regards,
Sophie | Willdesk Support

November 16, 2023

Kensui
United States
24 minutes using the app
Channelwill replied November 18, 2023

🚀 We're thrilled to know you had a positive experience. If there's anything specific you loved or if you have more feedback to share, feel free to let us know. We're here to assist you! 👍🌈🎉
Best Regards,
Nona|Willdesk Live Chat Team