Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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I've been looking for an app that can create a floating tab on my future online store that contains FAQ and Live Chat for a long long time and I'm so surprised to find out about Willdesk. It literally has everything I needed and I can personalize it so easily!! I was going to wait for like a day or two to hear back from their team but NO, I received professional help from Shermelia right away and she was so patient and amazing!! Only hope this Live Chat can be connected to Facebook Messenger one day as most of my loyal customers are on it instead of WhatsApp. Keep up the great work and I have faith in your team to make this app even more amazing in the future!!
So glad that we can help you. And thank you so much for your valuable suggestion. If there is anything else we can do, just let us know. Regards, Esther.
I think this application is very good, the background operation is simple, the interface is beautiful, and the customer service answers questions quickly.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
easy set up, so far great! waiting for the app to be released and some customisations to be made but overall great as the app is free
So glad to hear that you are satisfied with our APP. Thank you so much for your approval. Regards, Esther
i just download the apps, the sales is very nice and patients, the apps so far works good, although it's only can integrate with facebook messenger but not instagram. do hope more function will be come soon.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Regina|Willdesk Support
The experience is great, the customer service is seriously helping to deal with the problems encountered
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Truly,
Willdesk Team
应用很全面，服务非常及时，全部免费，非常棒的插件。
在这里，提供很强大的自定义功能，可以选择你想和客户聊天的方式和软件，最棒的是客服的服务很好，很快，可以第一时间帮助你解决问题。比其他的付费的都好用。
感谢您给我们 5 星评价。我们非常感谢能够为您提供良好的服务。通过向您的朋友推荐我们的应用程序，我们将非常感谢您的支持，因此我们可以向其他人提供帮助。如果您有任何问题，请随时联系我们！！我们将永远在这里为您服务！
此致，
Molly||Willdesk 支持
It was ok, thanks
The attention to my questions was quickly answers, Thanks for your service. I just wanna know when the FAQ pages app are working to used, please.
Thank you so much for your positive 5-star review! Feel free to contact us if you need help, we are delighted to lend our hands. Much appreciated, Esther
Great support team, user friendly interface. Also aware of customer feedback and working to implement additional features. Easy to recommend if you're looking for a customizable chat widget.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
Best Regards,
Mia | Willdesk Support
So easy to use. I appreciate how everything was already prefilled and I didn't have to create my own questions and answers.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Best Regards,
Kelly|Willdesk Support
This app is amazing. Very useful and simple to use. I love it! I would recommend it to every business.
Wow! Thank you for recommending our app! We'll keep going to offer better service. Cheers! Esther