WD‑Live Chat, Helpdesk,Chatbot , 726 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.
Refine
-
By rating
great support even im still trying the function right now, but at least customer service is pretty good and responsive, recommended
Thank you for your feedback! We're happy to hear that our customer support team was able to assist you, even while you were still learning how to use our app. We appreciate your recommendation and look forward to continuing to provide great support for you.
- Nona💖
Great, and the support is perfect
Thank you for your positive feedback! We are thrilled to hear that you had a great experience using our app and that our support team was able to assist you. We take pride in providing excellent customer service and are glad to hear that it has been noticed. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you again for your review!
-Joewelyn🌹
We have had a few questions during app setup. App support has been very helpful in answering questions in a timely manner.
Thank you for your review! We are glad to hear that our app support team was able to assist you with your questions in a timely manner. We appreciate your feedback and hope to continue providing you with helpful support in the future.
-nona
Support responds quickly and is always eager to resolve any issues to deliver the best user experience. Keep it up!
Thank you for your positive feedback! 💖💖We're glad to hear that our support team was able to assist you promptly and effectively. 💗💗We take pride in providing excellent customer service and will continue to strive for the best user experience for our customers.🥰 If you have any further questions or concerns, please don't hesitate to reach out to us.
-nona💖💖
Fast help with my questions! Willdesk looks good so far. Looking forward for the integration of whatsapp messagen in that inbox! When this feature arrives you nailed it :)
Thank you for your positive review! We're glad that you find our customer support helpful and that you're enjoying using Willdesk. We appreciate your suggestion about integrating WhatsApp messaging and will definitely consider it for future updates. Thank you for your support and feedback!
- Joewelyn🌹
one of the best customer supports ever. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for your kind words! We strive to provide excellent customer support and we're glad to hear that our efforts have been appreciated. If you ever need any assistance in the future, don't hesitate to reach out to us.
- Mia 💖
Easy to set up. When I had a question I got help very quickly. The FAQ and chat looks great and is customizable. I'm very pleased and recommend it.
Thank you for taking the time to leave a review! We're glad to hear that you found our app easy to set up and that our customer support team was able to assist you quickly. 💗We're also happy to hear that you found our FAQ and chat features to be customizable. Thank you for your recommendation and we hope to continue providing you with a great experience.😉
-nona🌻
fantastic customer service!
Thank you for your kind words about our customer service. We take great pride in providing exceptional service to all of our customers and we're glad to hear that you had a fantastic experience with us. We appreciate your business and look forward to serving you again in the future.
-Joewelyn🌹
coooool
Thank you for your review! We're glad to hear that you think our product is cool. Is there anything specific that you particularly liked about it?💞 We always appreciate feedback from our customers to help us improve and continue to provide the best possible experience.💞
Best Regards,
Nona|Willdesk Support Team
She was very helpful and quick to respond. She also provided additional helpful information.
I am Japanese and not very good at English, so I was very happy with her kindness.
Thank you, pia.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Pia | Willdesk Support