Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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Great app, simple to use and does everything I needed for my new store. The support is great too, very quick, kind and efficient - Nona was great with my query!
Thank you so much for your approval! Should you need any help, please do not hesitate to contact us. We are always here to help. Regards, Esther
The plug-in works very well and solved a lot of my problems.
Ms. Molly is very sweet and enthusiastic.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Ashley was helpful and very patient, and also did a follow-up when I lost the chat with her. Thanks a lot for explaining things to me. :)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Ashley|Willdesk Support
The application offers 2 free plans. You have to request it by chat, which is a method of collecting positive feedback. For the moment nothing to say about the application, but I just installed it, not yet used it...
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
ReginaWilldesk Support
Great customer support, thank you for your prompt feedback! This app is easy to use and improves the user experience in my store.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
This app is so easy to set and use with plenty of customisation options to suit your brand. Customer service is great too, efficient, friendly and super helpful. Highly recommend.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Easy to set up, sleek, and extremely helpful customer support.
Definitely looking forward to the coming weeks and seeing everything more that this great application has to offer!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Best Regards,
kelly|Willdesk Support
The App does exactly what is says and more. Its also very easy to set up, and all this for free. Highly recomend
Thank you for giving us a 5-star review. We are really grateful that our app satisfies your need and we will much appreciate for keeping your supporting us by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.
Best Regards,
Nona|Willdesk Support
Fast and helpful support. Good value. There's an issue with business hours - ability to set it automatically - but they say this is being worked on
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mia | Willdesk Support
Very easy use and powerful tool. I searched for a couple of tools, finally decide this one. Myself and my team like it very much!
Also the team is also very helpful, they know exactly what I am looking for. And have some of my pending requests solved out very smoothly.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Ashley|Willdesk Support