Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, easy setup, and robust features. The live chat function is praised for its efficiency and customization options, including order tracking. The seamless integration with Shopify and quick access to detailed customer information is appreciated. The support team, particularly Sophie and Nona, are recognized for their prompt and knowledgeable responses. The app's multilingual support and unified inbox for various channels like Live chat, Email, Whatsapp, and Messenger are also valued. Even the free version is commended for its excellent support and value for money. Merchants appreciate the app's ability to enhance sales, improve customer interaction, and add a professional touch to websites.
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Assistenza Fantastica competente e precisa, mi hanno assistito in varie fasi della configurazione.
Grazie mille per aver dedicato del tempo a condividere la vostra esperienza! 😊 Siamo entusiasti di sapere che la nostra app vi ha servito bene, anche nel breve periodo in cui l'avete utilizzata. Il nostro obiettivo è fornire un'esperienza semplice e intuitiva, ed è fantastico sapere che il nostro servizio clienti è stato presente per assistervi e ottimizzare l'implementazione in base alle vostre esigenze. 🛠️ Apprezziamo molto il vostro feedback positivo e continueremo a lavorare sodo per superare le vostre aspettative. 🌟 Un saluto alle operazioni senza intoppi e ai clienti felici!
Cordiali saluti,
Kim|Team di assistenza Willdesk
Great customer service and very helpful, great app as well get the work done!
Thank you for leaving such a positive review! We're thrilled to hear that our customer service team was able to provide you with helpful and efficient support, and that our app has been able to help you get your work done. Our goal is to make our app as user-friendly and effective as possible, while also providing top-notch customer service. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for choosing our app!
-Sophie🌹
Great customer service
Thank you for your kind words! 🌟 Our team is thrilled to hear that you had a positive experience with our customer service. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know! 😊👍
Best Regards,
Sophie|Willdesk Team
Falls short to deliver. customer service trying to help but doesn't.
wasted 6 days for an app that doesn't deliver to my needs with too much mixed information on the support end.
We apologize for any inconvenience this may have caused you, Jonatan. We take all feedback seriously and are constantly working to improve our customer service and app functionality. We would like to understand your specific needs and work with you to find a solution that meets your expectations. Our app may not have met your specific needs and we apologize for any inconvenience this may have caused. Our customer service team is always here to assist you and we are committed to providing a better experience for all of our users. We would like to work with you to understand your requirements and find a solution that meets your expectations Jonatan. Please feel free to contact us through our live chat or email us at support@willdesk.email. We also want to assure you that your privacy is important to us and we will never use your personal information for any purpose other than to assist you with your needs. Thank you for your understanding and we look forward to hearing from you Jonatan.
-nona💖
Its great!
Thank you so much for your positive feedback! 😊Please know that we are committed to providing seamless and efficient service to you 🌟 Your Satisfaction is our Priority! 🥰
Best regards,
Kim | Willdesk Support
Mariadel was a very helpful customer service agent! They stayed on the chat with me for multiple issues I was having!
I'm glad to hear that Mariadel provided you with excellent customer service and was able to assist you with multiple issues. It's always great to have a helpful and supportive customer service representative. Let me know if there's anything else I can do to assist you.
- Mariadel💖
Good app, great support,
Thank you for your positive review of our app and support team. We are thrilled to hear that you had a great experience with both. We appreciate your feedback and hope to continue providing you with excellent service.
-Sophie🤗💓
Servizio clienti impeccabile e tempestivo.
Per quanto riguarda l'app, ancora la stiamo testando.
Grazie per il tuo feedback positivo sulla nostra assistenza clienti. Siamo felici di aver risposto tempestivamente alle tue esigenze. Siamo anche lieti di sapere che stai testando la nostra app e speriamo che ti piacerà. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Grazie ancora per aver scelto la nostra app. 💗
-Sophie 🌹
Great app
Thank you for your positive feedback! We are thrilled to hear that you enjoyed using our app. If you have any suggestions or feedback for us, please do not hesitate to let us know. We are always looking for ways to improve our app and provide the best experience for our users.
-Joewelyn 🌹
Servicio atento y muy bueno
¡Nos alegra saber que disfrutaste de nuestro servicio! 🌟 Estamos aquí para ayudar en lo que necesites. 😊 ¡Gracias por tu amable comentario! 🙌
Best Regards,
Sophie|Willdesk Team