WD‑Live Chat, Helpdesk,Chatbot , 682 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly live chat feature and efficient support team. They value its compatibility with iPhone and integration with Facebook Messenger for quick customer responses. The app is praised for enhancing customer service, streamlining processes, and boosting sales. However, some merchants expressed concerns about the app's automatic alteration of a store's live theme.liquid upon installation.
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the support was so professional, they answer fast and give you the right response. I like my experience with the Willdesk team
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
Best Regards,
Mariadel | Willdesk Support
Great app. Has A LOT of features. And the support team is very friendly and will help you out on live chat.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
Best Regards,
Mariadel | Willdesk Support
I can't thank enough Nona, the application is on top of my expectation but the Customer Support is incredible. Nona helped me a lot, thank you!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona |Willdesk Support
Great service! Flexible settings. Instant support response. Thank you so much for providing such an outstanding service, it has made a huge difference for me and I appreciate it more than words can say.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mariadel|Willdesk Support
muy buen servicio, la atención al cliente ha sido buena y ha solucionado mis dudas, lo recomiendo....
¡Gracias por tu comentario! Nos alegra saber que has tenido una buena experiencia con nuestro servicio y que nuestro equipo de atención al cliente ha sido capaz de ayudarte con tus dudas. 💗💗Agradecemos tu recomendación y esperamos seguir proporcionándote un servicio excepcional en el futuro. ¡Gracias de nuevo!💗💗
-Nona😍
Very happy with the app, user interface is really nice & easy to use. I had an ongoing issue also with my store so i spoke with a lovely lady called Nona via the live chat and she went above and beyond to resolve my issue. Great customer service!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
I have to say that it is by far the best Shopify chat app I have ever used. Customers can just paste or upload images and videos up to 30 MB!!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
Excelente atendimento, foi muito prestativa a Sophie e me ajudou com tudo que precisava! Mesmo sem falar inglês ela foi compreensível com o tempo para que eu pudesse acessar o Google Tradutor e entendesse todas as suas mensagens
Muito obrigado pelas suas amáveis palavras! 😊 Fico feliz por saber que teve uma excelente experiência com o nosso serviço e que a Sophie foi capaz de o ajudar eficazmente. Agradecemos a sua compreensão, e é maravilhoso saber que a comunicação foi facilitada pelo Google Translate. Se tiver mais alguma dúvida ou precisar de ajuda no futuro, sinta-se à vontade para entrar em contacto! 🙌🏼
Com os melhores cumprimentos,
Sophie|Willdesk Team
Great support team, user friendly interface. Also aware of customer feedback and working to implement additional features. Easy to recommend if you're looking for a customizable chat widget.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
Best Regards,
Mia | Willdesk Support
Amazing customer service, helped me install the FAQ page when I was unable to do this myself! Very helpful.
Thank you for your kind words! We're thrilled to hear that our customer service team was able to assist you with installing your FAQ page. If you ever need any further assistance, please don't hesitate to reach out to us again. We're always here to help!
- Joewelyn 🌹