Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.

September 8, 2023

Great customer service and very helpful, great app as well get the work done!

IRON MEALS
France
About 4 hours using the app
Channelwill replied September 9, 2023

Thank you for leaving such a positive review! We're thrilled to hear that our customer service team was able to provide you with helpful and efficient support, and that our app has been able to help you get your work done. Our goal is to make our app as user-friendly and effective as possible, while also providing top-notch customer service. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for choosing our app!

-Sophie🌹

May 26, 2023

Aplicativo excelente, realmente excedeu minhas expectativas, muito bom mesmo, recomendo a todos que desejam um chat completo e prático. Assim como o app o suporte é excelente, em especial a Mariadel

Loja Trendify
Brazil
About 2 months using the app
Channelwill replied May 27, 2023

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que o servimos bem. Apreciaremos muito seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!! Estaremos sempre aqui para você servir!

Atenciosamente,
Mariadel | Suporte Willdesk

October 9, 2023

Good app, great support,

US AUTO
Myanmar (Burma)
3 days using the app
Channelwill replied October 11, 2023

Thank you for your positive review of our app and support team. We are thrilled to hear that you had a great experience with both. We appreciate your feedback and hope to continue providing you with excellent service.

-Sophie🤗💓

May 12, 2023

Thank for help, nice app! In the first time of installing the widget, there's some problems and thanks for the staff helping quickly.

b.y.luxury
Hong Kong SAR
About 10 hours using the app
Channelwill replied May 12, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona | Willdesk Support

May 25, 2023

Excepcional o suporte. Rápido, atencioso, prático e muito responsivo. Gostei muito e recomendo a todos.

Futgeek
Brazil
3 months using the app
Channelwill replied May 25, 2023

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que o servimos bem. Apreciaremos muito seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, por favor entre em contato conosco a qualquer momento!! Estaremos sempre aqui para você servir!

Atenciosamente,
Nona | Suporte Willdesk

May 22, 2023

Great tool for its price. Very good price plans, comparing to other tools. Thank you, very helpful support team.

Pawious
United States
About 1 hour using the app
Channelwill replied May 22, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia | Willdesk Support

September 16, 2023

Servizio clienti impeccabile e tempestivo.
Per quanto riguarda l'app, ancora la stiamo testando.

Agriturismo biologico Sant'Egle, produzione e vendita prodotti biologici in Toscana Italia
Italy
7 days using the app
Channelwill replied September 18, 2023

Grazie per il tuo feedback positivo sulla nostra assistenza clienti. Siamo felici di aver risposto tempestivamente alle tue esigenze. Siamo anche lieti di sapere che stai testando la nostra app e speriamo che ti piacerà. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Grazie ancora per aver scelto la nostra app. 💗

-Sophie 🌹

June 16, 2023

So far loving the user friendliness of the Willdesk and the customer support on their chat is extremely helpful. Would definitely recommend for those that want a comprehensive chat and FAQ app!

Strength of One
United States
23 minutes using the app
Channelwill replied June 16, 2023

Thank you for your positive feedback! We are glad to hear that you are enjoying the user experience and finding our customer support helpful. We appreciate your recommendation and look forward to continuing to provide you with the best service possible.

- Mariadel 💖

November 2, 2023

Sehr netter Kundenservice

Wildblade
Germany
4 months using the app
Channelwill replied November 6, 2023

Vielen Dank für Ihr Feedback! 😊👍🌟 Unser Ziel ist es, Ihnen den besten Kundenservice zu bieten. Wir freuen uns, dass Sie mit unserer Hilfe zufrieden sind! 💬👏🛍️
Sophie|CW Willdesk Team 💬

September 14, 2023

Great app

Paws Akin
Singapore
About 2 months using the app
Channelwill replied September 17, 2023

Thank you for your positive feedback! We are thrilled to hear that you enjoyed using our app. If you have any suggestions or feedback for us, please do not hesitate to let us know. We are always looking for ways to improve our app and provide the best experience for our users.

-Joewelyn 🌹