Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient order tracking, and excellent customer service. They value the live chat feature for real-time customer interaction. The support team is commended for their responsiveness and custom solutions. Merchants also highlight the app's ability to integrate multiple stores and provide a time-saving help center. The free plan, mobile responsiveness, and reliable customer service make it a recommended choice for new online businesses.

February 15, 2023

Mia has helped me with everything since I joined WillDesk.
I would recommend you to use willdesk and talk to mia for help.
Thank you Mia for the help

SheapShop
Morocco
5 days using the app
CHANNELWILL replied February 15, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
Best Regards,
Mia | Willdesk Support

March 9, 2023

Nona is so lovely and super helpful. All my questions are answered. Getting more excited to explore Willdesk with this amazing support :)

Taraiga
Singapore
4 months using the app
CHANNELWILL replied March 10, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support

April 11, 2023

I recently had the pleasure of interacting with Willdesk chat customer service representative, and I have to say that I was thoroughly impressed with the level of service I received. The reply was quick and detailed. Thank you!

bzyoo
Taiwan
About 1 hour using the app
CHANNELWILL replied April 11, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia | Willdesk Support

September 8, 2023

Great customer service and very helpful, great app as well get the work done!

IRON MEALS
France
About 4 hours using the app
CHANNELWILL replied September 9, 2023

Thank you for leaving such a positive review! We're thrilled to hear that our customer service team was able to provide you with helpful and efficient support, and that our app has been able to help you get your work done. Our goal is to make our app as user-friendly and effective as possible, while also providing top-notch customer service. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you for choosing our app!

-Sophie🌹

February 7, 2023

The app itself. The team. The functionalities. All very impressive. The live chat is visually stunning and the features are great like the FAQ and the image uploader. We've tested multiple Live Chat apps and Willdesk wins hands down. Thanks guys!

Barkify — Custom Pet Portraits
Australia
30 days using the app
CHANNELWILL replied February 9, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Ashley|Willdesk Support

November 4, 2022

Ashley quickly resolved my concerns and provided excellent service. A user-friendly app and highly recommended!

Crypto PPARs
Malaysia
About 22 hours using the app
CHANNELWILL replied November 4, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Ashley|Willdesk Support

December 11, 2022

Customer Service is excellent. This program offers a lot of value. The interface is clean and easy to use.

Mace Way
United States
About 7 hours using the app
CHANNELWILL replied December 11, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Pia|Willdesk Support

March 23, 2023

Super helpful and responsive. Pia was a great customer service, representative. Will definitely use again!

Dingdongdimsum
United Kingdom
2 days using the app
CHANNELWILL replied March 23, 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Pia|Willdesk Support

November 24, 2022

Great! Solved all our problems, operation encountered a little problem, customer service is very patient for me to solve, thank them!

ShiningShow
United States
About 1 month using the app
CHANNELWILL replied November 24, 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Ashley|Willdesk Support

March 9, 2023

the support was so professional, they answer fast and give you the right response. I like my experience with the Willdesk team

Guess & Kom
United States
9 months using the app
CHANNELWILL replied March 9, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

Best Regards,
Mariadel | Willdesk Support