Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, easy setup, and robust features. The live chat function is praised for its efficiency and customization options, including order tracking. The seamless integration with Shopify and quick access to detailed customer information is appreciated. The support team, particularly Sophie and Nona, are recognized for their prompt and knowledgeable responses. The app's multilingual support and unified inbox for various channels like Live chat, Email, Whatsapp, and Messenger are also valued. Even the free version is commended for its excellent support and value for money. Merchants appreciate the app's ability to enhance sales, improve customer interaction, and add a professional touch to websites.
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good
Thank you for your review! We appreciate your feedback and are glad to hear that you had a positive experience. If you have any suggestions or feedback, please don't hesitate to let us know. Thank you for choosing our company!
-nona💗💗
coooool
Thank you for your review! We're glad to hear that you think our product is cool. Is there anything specific that you particularly liked about it?💞 We always appreciate feedback from our customers to help us improve and continue to provide the best possible experience.💞
Best Regards,
Nona|Willdesk Support Team
Great customer service.... Unfortunately there is no Instagram DM integration
Thank you for your review! We're thrilled you've had a positive experience with our service.
While we currently don't have Instagram DM integration, you can sync Instagram messages to your Facebook page inbox. Then, integrate Facebook with our app for streamlined message management.
Good news! Our developers are actively working on direct Instagram integration, coming soon. 😊
Your feedback helps shape our service. If you have questions or need assistance, reach out to our team. We're here to support you. Thank you for your input! 🙌
If there's anything else to improve your experience, please let us know. It will mean a lot to us! We're here for you! 🌟
- Mariadel
Tolles Team das bei allen Problemen und Anpassungen hilft. Wir sind sehr zufrieden und freuen uns auf die weitere Zusammenarbeit.
Vielen Dank für Ihre positive Bewertung! Wir sind froh, dass wir Ihnen bei allen Problemen und Anpassungen helfen konnten und freuen uns auf eine erfolgreiche Zusammenarbeit in Zukunft. Bitte zögern Sie nicht, uns bei Bedarf erneut zu kontaktieren.
- Sophie 💖
Sehr netter Kundenservice
Vielen Dank für Ihr Feedback! 😊👍🌟 Unser Ziel ist es, Ihnen den besten Kundenservice zu bieten. Wir freuen uns, dass Sie mit unserer Hilfe zufrieden sind! 💬👏🛍️
Sophie|CW Willdesk Team 💬
客服小姐姐非常耐心 点赞
感谢您的评价！我们很高兴听到您对我们的客服小姐姐的服务表示满意。我们一直致力于为用户提供优质的服务和支持，以确保他们的体验尽可能顺利。如果您有任何其他建议或意见，欢迎随时与我们联系。再次感谢您选择我们的服务！
-Sophie🌹
muy buen servicio, la atención al cliente ha sido buena y ha solucionado mis dudas, lo recomiendo....
¡Gracias por tu comentario! Nos alegra saber que has tenido una buena experiencia con nuestro servicio y que nuestro equipo de atención al cliente ha sido capaz de ayudarte con tus dudas. 💗💗Agradecemos tu recomendación y esperamos seguir proporcionándote un servicio excepcional en el futuro. ¡Gracias de nuevo!💗💗
-Nona😍
Perfect app which gives the immediate support thank you Nona for making my first experience as the best one. Kudos
It's music to our ears that you are satisfied with our customer service! Thank you so much for your positive review. Regards, Esther
Great app, it has all basic help center and chat related items for a small business like me. Only thing I feel as missing is an android app to keep track of customer message, hope it is added in future.
Hello, PlanetPeachy!
You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. And yes we are releasing the mobile apps sooner. Please know that we are always open to suggestions on how we can further improve our services, just send a quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona
This app is the greatest! Its already simplifying customer service and their helpdesk is phenomenal! Best app I found! Thank you, thank you, thank you!
You're amazing for expressing your satisfaction by writing a review, infanttech . It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send a quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona