Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
Refine
-
By rating
We have been using Willdesk for a month or two now and it has been fantastic, we love not having to use Meta business suit for messaging anymore!
Thank you for sharing your positive experience with Willdesk! We're thrilled to hear that our platform has been able to provide you with a better messaging solution than Meta business suit. If you have any feedback or suggestions for us, please don't hesitate to let us know. We're always looking for ways to improve our service and better meet the needs of our users.
Best,
Nona|Willdesk Support Team
Kundenservice top
Vielen Dank für Ihre freundlichen Worte! Wir freuen uns, dass Sie mit unserem Kundenservice eine tolle Erfahrung gemacht haben. Wenn Sie weitere Fragen haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um Ihnen zu helfen!
Mit freundlichen Grüßen,
Kim|Willdesk Support Team
Just started using this app, but so far the customer service has been amazing. I look forward to exploring more.
So glad to hear that you are satisfied with our customer service! Thank you so much for your positive review. All the best, Esther
The customer rep was very friendly and very quick to resolve the questions and issues I had. Definitely, a service I would highly recommend to anyone!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support
The app is great, but the customer support is incredible. Pia was helpful in resolving the issues on-site. Great support team
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Pia|Willdesk Support
I had some concerns and have contacted customer service. I have written with Jade. I don't know how to explain, what I can say is that she is the best, kindest and most helpful person. Thank you very much.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jade|Willdesk Support
Mia really took her time guiding me through setting up my FAQ page. She was very patient and understanding :)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mia|Willdesk Support
Bonne expérience, simple et gratuit. Je recommande, ça peut permettre d'instaurer plus de confiance sur votre site
Merci de nous avoir accordé un commentaire à 5 étoiles. Nous sommes vraiment reconnaissants de sentir que nous vous avons bien servi. Nous apprécierons beaucoup votre soutien en recommandant notre application à vos amis, afin que nous puissions aider d'autres personnes. Si vous avez des questions, n'hésitez pas à nous contacter à tout moment ! Nous serons toujours là pour vous servir !
Meilleures salutations,
Nona|Willdesk Support
Great Live Chat and Helpdesk app. Also, the cost is just perfect for all business owners. The customer service is great, they response quickly every day and all day :)
Thank you for sharing your positive experience with our Live Chat and Helpdesk app. We're thrilled to hear that you find it great and that the cost is perfect for your business needs. We're also glad that our customer service team was able to assist you quickly and efficiently, and that you appreciate their responsiveness. We strive to provide the best possible service to our customers and we're happy to know that we're meeting your expectations. If you have any further feedback or suggestions, please don't hesitate to let us know. Thank you for choosing our app!
- Mia 💖
The app was very helpful and easy to use, and the customer service was very enthusiastic to help me.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Jessa|Willdesk Support